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DARCARS Lexus of Englewood - Service Center
Englewood, NJ
764 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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764 Reviews of DARCARS Lexus of Englewood - Service Center
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June 11, 2018
Service due to a recall This dealership is extremely well organized. Everybody is polite, professional, responsive and accommodating. It is easy to schedule an appointment an This dealership is extremely well organized. Everybody is polite, professional, responsive and accommodating. It is easy to schedule an appointment and the hours are very convenient. Overall great experience. More
by Vlyev
Verified CustomerEmployees Worked With
Joel Veriguete
June 11, 2018
Great experience! The manager was very friendly and professional. The maintenance work was completed on time. Everything was done to my satisfaction. My service manager The manager was very friendly and professional. The maintenance work was completed on time. Everything was done to my satisfaction. My service manager is Joel Veriguete. More
by XIAOHUI_MEI
Employees Worked With
June 11, 2018
Prompt service I don't remember any names and I can't submit this unless I pick a name . It shouldn't be that way. So I picked a name. I don't remember any names and I can't submit this unless I pick a name . It shouldn't be that way. So I picked a name. More
by qozone1
Employees Worked With
Chris Avagnano
June 11, 2018
Excellent attention Extremely kind personnel. Excellent coffee. Superb waiting area. It is a place in which besides getting high quality service you feel as if you were a Extremely kind personnel. Excellent coffee. Superb waiting area. It is a place in which besides getting high quality service you feel as if you were at home. More
by LSANCHEZ1958
Employees Worked With
I do not remember any names.
June 11, 2018
Last minute service I had a nail in my tire. I called up at 10:00, within the hour I got an appointment to have a new tire put on. I pay monthly for a tire plan , so the I had a nail in my tire. I called up at 10:00, within the hour I got an appointment to have a new tire put on. I pay monthly for a tire plan , so the service person simply had a new tire put on. My service rep Joel V. was great. He explained to me what was being done, kept me apprised as to what was happening.We also had a great discussion about new Lexus models as my lease is up in five months. Highly rated service department and service rep. More
by SATCH32M
Employees Worked With
Joel V, service rep
June 10, 2018
Effective and efficient Service was great and I was in at the time I desired and got my car back when I was told . There were friendly efficient and gracious. Service was great and I was in at the time I desired and got my car back when I was told . There were friendly efficient and gracious. More
by rocjuve16
Employees Worked With
Dan in Service
June 09, 2018
Car service I had a great experience getting my car serviced. The service adviser Joel veriquete is outstanding! I have had a pleasurable experience with him seve I had a great experience getting my car serviced. The service adviser Joel veriquete is outstanding! I have had a pleasurable experience with him several times. More
by BJMILEK
Employees Worked With
Joel veriquete
June 09, 2018
Excellence Best service team, treat you with the utmost respect. Informative of whatever your service needs may be. Treat you like family. Quick service they don Best service team, treat you with the utmost respect. Informative of whatever your service needs may be. Treat you like family. Quick service they don’t keep you waiting for to long. More
by BARCOSDANNY
Employees Worked With
Peter faltraco
June 08, 2018
Service I was lucky to be assigned to Joel Veriguete as a service consultant. He is courteous and helpful . It a pleasure to deal with him. I was lucky to be assigned to Joel Veriguete as a service consultant. He is courteous and helpful . It a pleasure to deal with him. More
by LFORTUNATO
Employees Worked With
Joel Veriguete
June 08, 2018
Service is Key I brought my car in at 8 AMand wss told it would be ready at noon. I planned my day around that schedule . At 1:30 my car was still not ready. I calle I brought my car in at 8 AMand wss told it would be ready at noon. I planned my day around that schedule . At 1:30 my car was still not ready. I called. It was just being worked on This is a one hour service. By the time I connected with my service manager, who offered to bring the car to me, it was 6:30 and iwas leaving for dinner. I picked it up the next morning but when i got home the automatic rearview mirror garage opener was not working. That is the status It was working perfectly when i brought the car .i called Lexus about the rearview mirror They put me thru to voicemail the first 4 times The garage door opener still does not work David Wong , the tech specialist came to my house and fixed the problem. I am grateful that i live close by and it was definitely above and beyond what i would expect . Very nice of him to come to repeogram the opener on the car to my door . More
by Boomer
Employees Worked With
My service manager and the receptionist and David Wong
