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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.7
788 Reviews

788 Reviews of DARCARS Lexus of Englewood - Service Center

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June 26, 2018

Unpleased with my service from Lexus of Englewood I purchased my car in Feb. I went back to Lexus because I loved their customer service and their cars are so reliable . The sale person I had was nice More

by COLERS22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Terry Middough
June 26, 2018

Very friendly Everyone there is very friendly specially Mr Peter. He is very nice guy and also very funny. Well, So far everything's fine. Thank you More

by TRING_24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Peter
Jun 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you so very much for taking the time to leave us such a pleasant review! We are dedicated to providing each and every customer with a friendly and professional service experience. I’ll share your comments with Peter and we look forward to working with you again down the road. Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 26, 2018

Oil change Always friendly, accomidating and done within an hour. Sandwiches, assorted dansihes popcorn, tea, coffee, water were compliments of the dealer as we More

by ASIANDIVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs. Ramos-Moreno
Jun 27, 2018 -

DARCARS Lexus of Englewood responded

I’m glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. I will pass your feedback along to Ramos and our staff, and please feel free to call or stop by if there is anything else we can do to help you. Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 25, 2018

As awesome as their products Very rare you find a dealership or business for that matter, that are just as thorough in their customer service as they are with the manufacturing of More

by HALORING33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Avagnano
Jun 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your excellent review. As a team, we are committed to quality customer service and I’m happy that our team was able to show you that. Thank you for your commitment and we hope to see you soon. Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 25, 2018

amazing service Beautiful service in a friendly environment. I got appointment for service in just one call. The consultant provided personal attention. I am not good More

by ZNOMANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Caro, Chris Avagnano
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Lexus of Englewood. If there is anything more that we can do please come back and see us again. Take care! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 22, 2018

Convenient and friendly. Always, meeting my expectations. Convenient, prompt and friendly. Always, meeting my expectations. Used to be a loyal customer of Mecerdez Banz, and no compelling needs to go back. More

by EPARKTHEBEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ham
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 22, 2018

Quick turn around Excellent service advisor and quick service. took me on time and it was a comfortable waiting room with courteous service. car came back very clean, More

by JR23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Avagnano
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing clean facilities as well as quick service to our guests. Please come see us for any future needs! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 22, 2018

Excellent Service This was a great exyfrom negatory end at service. My RX450H is great and I was treated great by all people in the service department. Thanks S More

by sgary23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge in service , Carmine Demaio
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

We sincerely appreciate your feedback. Each employee is a valued member of the Lexus of Englewood team and we all strive to provide excellent service! We look forward to seeing you again in the future. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 21, 2018

Top notch service I had a very pleasant experience for my first complimentary oil change on my ES350. I was told it would take approximately 1 1/2 hours and it was done More

by JUDITH_A_JACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter faltraco svc. consultant, Carmine Demaio, Alton Howell, Simone Morejon
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this great review, Judith! We strive to provide nothing but the best for our customers, and we are delighted to see that goal was accomplished during your visit. Please don't hesitate to reach out if you need any assistance in the future. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 21, 2018

Longer than anticipated Very pleasant atmosphere and accommodating personnel. I went to have a tire checked out and it to just about 2 hrs. I thought it was a little too lon More

by DENISE1712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Denise, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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