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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.7
788 Reviews

788 Reviews of DARCARS Lexus of Englewood - Service Center

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June 21, 2018

Very good It was very good well done I was satisfied with it thank you and will continue using it and coming back thank you for the service More

by MGOSAL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your positive review. We appreciate all our staff and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I’m very happy to hear that this was achieved with you. We hope to see you back in again soon! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 20, 2018

very good Peter expedited my time spent at the dealership He was courteous and made my experience pleasant I was very pleased with the service. I was able to More

by TARAQUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter service representative
Jun 21, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Peter. If there is anything more that we can do please come back and see us again. Take care! Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 20, 2018

Oil change Professionalism and friendliness is what I got. I was treated as a very important person, and they let me know exactly what was going on, thank you fo More

by INOA.LUIS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve tedesco
Jun 21, 2018 -

DARCARS Lexus of Englewood responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Lexus of Englewood for your vehicle needs. Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 20, 2018

Very good They are very nice and kind They are friendly too Next time I will go there againi I will recommend my friends and my family More

by HL41924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2018 -

DARCARS Lexus of Englewood responded

We appreciate the kind words. Thanks for taking a few moments to share your experience! We look forward to seeing you again in the future! Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 19, 2018

Exceptional!! The service department is exceptional the service advisors ( and I’ve met with a few) are helpful and knowledgeable. The department is clean and comfo More

by JCRUZER60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service department as a whole!!
Jun 20, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the positive review! We're glad you had a pleasant experience with our service department and appreciate you spreading the word. We always pride ourselves in having happy customers. Thank you again for your business! All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 19, 2018

One of the best They make you feel special, they always fix your car on time and make sure it is 100% before it leaves there. I enjoy the coffee and the bagels. A v More

by AFEIGENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only service people
Jun 20, 2018 -

DARCARS Lexus of Englewood responded

Thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Lexus of Englewood. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 15, 2018

Best service always Everyone here is great especially Peter Faltraco. Thanks Peter for always making this a great experience. Very comfortable while waiting for my car. O More

by andreak2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Jun 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you for this great review and also for your loyalty. I’m so glad that Peter always takes such great care of you and your car! If you ever need additional help, please let us know! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 14, 2018

Awesome! The service dept at this dealership is amazing! From the moment you drive in until the moment you drive out you are treated like their "guest". Waiti More

by BSCHMIDT21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Jun 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 14, 2018

Best Service Center and Experience I Have Had I want to thank you all employees in Lexus of Englewood service center. Dan is such a professional and made sure all the issues with my car has been t More

by IHKARAMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Jun 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with Dan and the rest of the team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 14, 2018

Really bad I got my car back on last Saturday. Unbelievable for quality of key . First, you made my key not working, can not start my car, then you replace my More

by XIAOHAN.A.ZHANG
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not
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