DARCARS Lexus of Englewood - Service Center
Englewood, NJ
764 Reviews of DARCARS Lexus of Englewood - Service Center
Professional Courteous and Service with a Smile My Service Adviser Peter is a thorough professional who listens and understands your issues. He is extremely knowledgeable and courteous. The staff at My Service Adviser Peter is a thorough professional who listens and understands your issues. He is extremely knowledgeable and courteous. The staff at this Service Center is welcoming and friendly right from the Valet Counter to the Advisor and Technicians. Overall, it is a very pleasant experience and they are very accommodating. Highly recommend this facility to all who have any inhibitions about visiting a dealer. More
Usually excellent but not this time. I took my Lexus GS F sport in for service. Rims/wheels were bent causing vibrations when driving. Had Rims repaired but car vibrating even more afte I took my Lexus GS F sport in for service. Rims/wheels were bent causing vibrations when driving. Had Rims repaired but car vibrating even more after service. I had to take car back for repair again. Not a problem up to this point, then I was placed into another loaner. However the loaner had duck tape on the key because the car did not lock with the remote. Then the truck did not open properly. This would have been okay if I didn't have kids and I wasn't constantly using the trunk. The loaner with duck tape on the key does not exude confidence in the service department. More
Focused on time service Professional, prompt and executed as promised. Consistent with prior experience. Englewood is a top notch dealership delivering a great sales and serv Professional, prompt and executed as promised. Consistent with prior experience. Englewood is a top notch dealership delivering a great sales and service experience. I will be returning. More
All Went Well! I brought my 2005 Lexus in for its regular maintenance. The car is great - that's why I've kept it so long. Service was excellent as usual. All attend I brought my 2005 Lexus in for its regular maintenance. The car is great - that's why I've kept it so long. Service was excellent as usual. All attendants were courteous, knowledgeable, and friendly. The car was ready on time, as promised, and is running beautifully, as usual. Thank you. (Sorry, I didn't note the names of the associates who helped me...) More
Great service department Always know that my car will be properly handled and nothing is done that doesnt need doing . Service reps are always the best especially Peter Always know that my car will be properly handled and nothing is done that doesnt need doing . Service reps are always the best especially Peter More
Excellent Service They are very professional and excellent service all the time.. The service center are awesome and ensure customer satisfaction . Joel and Jorge are g They are very professional and excellent service all the time.. The service center are awesome and ensure customer satisfaction . Joel and Jorge are great. Thanks Again. I only service my car at Englewood Service Center More
Lexus of Englewood NJ. Excellent repair shop This location is beautiful. My wife and I enjoying the location whenever we bring her for regular maintenance. I notice that the shop cut down on thei This location is beautiful. My wife and I enjoying the location whenever we bring her for regular maintenance. I notice that the shop cut down on their refreshments, we enjoyed it more when shop provided various food for Thier customers, not only begel. The shop will let you know type of promotion going on and ready to apply it in order to reduce cost. As long as we have Lexus we will be coming to Englewood to maintain our car. More
Fast, Efficient, Effective Service was fast, efficient, and hassle free. Joel from service did a great job ensuring satisfaction and making sure the vehicle was serviced properl Service was fast, efficient, and hassle free. Joel from service did a great job ensuring satisfaction and making sure the vehicle was serviced properly and all issues were addressed. More
Very good experience Everything went very smooth No problems. Joel was quite Courteous and respectful. Breakfast and lunch selection were very fresh and tasty . All in al Everything went very smooth No problems. Joel was quite Courteous and respectful. Breakfast and lunch selection were very fresh and tasty . All in all it was a very pleasant experience. More
Excellent service Quick and attentive service. Personable staff with welcoming attitudes. Service consultant made sure that all services due to be performed were perfo Quick and attentive service. Personable staff with welcoming attitudes. Service consultant made sure that all services due to be performed were performed well and in a timely manner. Clean and wellstocked waiting room More