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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
764 Reviews

764 Reviews of DARCARS Lexus of Englewood - Service Center

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April 30, 2018

Fantastic service everytime! I highly recommend this dealership and service depqartment. The staff are always professional and responsive to my needs. They explain all repairs i More

by LAURIE.YAROCK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Tedesco
May 02, 2018 -

DARCARS Lexus of Englewood responded

Laurie, thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 30, 2018

Happy Customer Steven Tedesco was my service rep. He was very efficient and communicated regularly. My car was ready when promised. I must say with all the changes More

by gad0947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Tedesco
May 02, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your input. Glad to hear that you were pleased with the service we offer here at Lexus of Englewood. I will be sure to share your feedback with Steven, and please let us know if we can do anything further to help. Take care! Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 28, 2018

Always important Lexus of Englewood and their staff are always very professional and courtesy. They are very attentive to their customers and take the time to listen. More

by MARYETRUES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez , Carmine Demaio
May 02, 2018 -

DARCARS Lexus of Englewood responded

Thank you for sharing your feedback! I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything else we can do for you please feel free to pay us another visit. Take care! Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 27, 2018

Great best the bomb Excellent service, my rep knows my car and me. Joel is the best! Everyone else on the team is very helpful as well. Will recommend Lexus to all my fri More

by MICHAELBRULATO29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Aug 16, 2018 -

DARCARS Lexus of Englewood responded

Thank you Robin for this wonderful review of Joel and the rest of the service team. We appreciate you taking the time to share you experience and are so happy that you chose Lexus of Englewood! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 27, 2018

Service This Lexus service center gave me excellent professional service and courteous assistance from the minute I arrived 'til I picked up my vehicle. I am More

by ROSAL60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco, Tara, yasmine
Aug 16, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 27, 2018

Peter Faltraco has always provided us with excellent service . He is attentive while taking note of the issues and forthright in his processing of the issues, time involved and cost estimate. His demeanor is mo More

by LYNNEPNTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names
Aug 16, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Peter. If there is anything more that we can do please come back and see us again. Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 27, 2018

Great service great work My experience at Lexus service center was very rewarding the place was clean the customer service representative was pleasant and courteous the Recept More

by LERSANGLOVJRS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara and Peter
Aug 16, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and I’m glad we achieved that. If there is anything more that we can do please come back and see us again. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 27, 2018

Part replacement Service was done in a timely manner. Staff was efficient and very friendly. We were able to schedule appointment time very quickly. Didn’t have to w More

by JOANNETRIANO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carmine Demaio, Chris Vasallo
Aug 16, 2018 -

DARCARS Lexus of Englewood responded

Joanne, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 27, 2018

Excellent customer service The service I experienced at Lexus of Englewood was outstanding. This was my first visit to this specific dealer and have to admit it was better than More

by TM.MUNOZ393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez
Aug 16, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We are very glad to hear that your experience with Ray has been very positive. Please do not hesitate to reach out to our team if you need anything in the future. We hope to see you again! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 26, 2018

Unanticipated Maintenance Support Was experiencing an unusual noise in the front right side of The car. Obtained a same day service appointment. They diagnosed the problem (ball joint) More

by BRMARSHALL5831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel V
Aug 16, 2018 -

DARCARS Lexus of Englewood responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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