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DARCARS Lexus of Englewood - Service Center
Englewood, NJ
764 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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764 Reviews of DARCARS Lexus of Englewood - Service Center
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April 10, 2018
Great Service by Lexus loved the service at Lexus service center, the service consultant was very friendly and accommodating, explained everything and answered all the quest loved the service at Lexus service center, the service consultant was very friendly and accommodating, explained everything and answered all the questions. oil change and servicing was done in quiet impressive time despite it being a busy Saturday. More
by MANOJ.GREENLIGHT
Verified CustomerEmployees Worked With
Dan Phillips
April 10, 2018
Not helpful, tries to rip customer off as much as they can as always. Not helpful. I had brake malfunctioning and was told that i need to pay for diagnosis for a 2 tries to rip customer off as much as they can as always. Not helpful. I had brake malfunctioning and was told that i need to pay for diagnosis for a 2015 RC350 which was a lease. ? I lease and pay for a diagnosis? More
by BOBSLEE5
Employees Worked With
Peter - Service Consultant
April 10, 2018
I don’t mind waiting for my car here Lexus of Englewood offers free WiFi and breakfast. The service writers are awesome and the mechanics are diligent. I especially love the free car wash Lexus of Englewood offers free WiFi and breakfast. The service writers are awesome and the mechanics are diligent. I especially love the free car wash. More
by JEANA1013
Employees Worked With
Dan (service)
April 09, 2018
Pleasant and expeditious. The dealership is modern and conveniently located. I was able to bring my car in with no wait and great initial service. The wait time was very mini The dealership is modern and conveniently located. I was able to bring my car in with no wait and great initial service. The wait time was very minimal and the service representative was pleasant and informative. More
by TLBGUN
Employees Worked With
Dominic DiMartino
April 09, 2018
Seamless Good experience. No complaints. Dominick was great. All the staff was extremely helpful. The reminder call to schedule service was very helpful remind Good experience. No complaints. Dominick was great. All the staff was extremely helpful. The reminder call to schedule service was very helpful reminder to come in. More
by RZW444
Employees Worked With
Not sure of name, Dominic DiMartino
April 09, 2018
Red Baron repair I was extremely happy with the service that I received they did a beautiful job on my car if I had one complaint was that I was very surprised that a I was extremely happy with the service that I received they did a beautiful job on my car if I had one complaint was that I was very surprised that after I asked him to detail the inside of my car which they didn’t which was fine I felt as though it could’ve at least been vacuumed out I’ve used them in the past and hopefully I won’t have to use them in the future thank you again More
by LSKS77
Employees Worked With
Marcus
April 09, 2018
Recall notices and parts I brought my car in for standard servicing but I also brought in a recall notice that I recently received from Lexus. Not only did you guys not have I brought my car in for standard servicing but I also brought in a recall notice that I recently received from Lexus. Not only did you guys not have any knowledge of this notice until I took it out of my pocket, you did not have any of the parts needed to repair my car per the notice. Your service center seems to be totally out of contact with what Lexus is communicating to the car owners. Now my car has to come back to repair the recall issue at a later date. Very disappointing. More
by TPHILLIPS607
Employees Worked With
Peter Faltraco
April 07, 2018
Excellent and professional As I came in, I was given an approximate time for the service to be concluded. I was able to leave as promised since I had other appointments schedule As I came in, I was given an approximate time for the service to be concluded. I was able to leave as promised since I had other appointments scheduled for the day. The car felt a lot better after the service More
by MSCOKER
Employees Worked With
Joel Veriguete, Jackie Yuen
April 06, 2018
Fast and efficient service Brought my RX 350 for my 2500 mile service and they did it quickly. Very happy with their customer service and how they make it very convenient. Brought my RX 350 for my 2500 mile service and they did it quickly. Very happy with their customer service and how they make it very convenient. More
by JW
Employees Worked With
Steven
April 06, 2018
Terrific Service Always well taken care of. Great professionals. Very satisfied with the condition of the car when it's returned as it is always washed and vacuumed. Always well taken care of. Great professionals. Very satisfied with the condition of the car when it's returned as it is always washed and vacuumed. More
by FredR
Employees Worked With
Dick Shore, Jeff Barowski
