Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
DARCARS Lexus of Englewood - Service Center
Englewood, NJ
764 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
764 Reviews of DARCARS Lexus of Englewood - Service Center
Sort by
April 06, 2018
Prompt, efficient, pleasant Had a 9:30 appointment for my 10,000 mike service. Was done wth car washed and delivered at 10:45. Excellent service, clean, nice facility. Had a 9:30 appointment for my 10,000 mike service. Was done wth car washed and delivered at 10:45. Excellent service, clean, nice facility. More
by GBECKERESQ
Verified CustomerEmployees Worked With
Steve in service
April 06, 2018
Excellent service Serviced ES and RX. Thank you for your excellent service, much appreciated each time! Appreciated details on the services that were performed on my ca Serviced ES and RX. Thank you for your excellent service, much appreciated each time! Appreciated details on the services that were performed on my cars. More
by WEEKENDRIVER
Employees Worked With
George
April 06, 2018
Very good but... Service went well but the car wash was very poor. After I got back home took it out to a car wash to get it cleaned!!Seems this would be an easy thing Service went well but the car wash was very poor. After I got back home took it out to a car wash to get it cleaned!!Seems this would be an easy thing to fix. More
by susan m
Employees Worked With
Steve
April 06, 2018
Excellent and efficient service! The receptionist Tara was so warm and welcoming and Jorge was quick and efficient. Macho was nice enough to drive me back to the office so I wouldn’t The receptionist Tara was so warm and welcoming and Jorge was quick and efficient. Macho was nice enough to drive me back to the office so I wouldn’t have to wait for my car. As soon as it was ready I received a call from Jorge and when I got to the dealer it literally took 2 mins to get my car back and washed!! Great service and caring staff! More
by EMAGENNIS700
Employees Worked With
Jorge
April 05, 2018
First time here & was impressed with the efficiency & servic Loved everyone had a smile on their faces. Service took 45 minutes extra than originally planned so without my asking, I was given a discount. Who doe Loved everyone had a smile on their faces. Service took 45 minutes extra than originally planned so without my asking, I was given a discount. Who does that??? More
by CKSATARA
Employees Worked With
I don’t remember the service advisor’s name but was very very nice
April 05, 2018
Excellent Service From the moment I arrived, every person I encountered at Lexus of Englewood was very cordial and professional. The waiting area is very clean and comf From the moment I arrived, every person I encountered at Lexus of Englewood was very cordial and professional. The waiting area is very clean and comfortable. A extremely pleasant experience. More
by claups4
Employees Worked With
Steve Tedesco
April 05, 2018
Great service Listened to my concerns and took care of exactly what I went in for. Thank you! Quick turn around service. Loaner on hand. Next day service. Opened la Listened to my concerns and took care of exactly what I went in for. Thank you! Quick turn around service. Loaner on hand. Next day service. Opened late! More
by MORTEGA8434
Employees Worked With
Jorge
April 05, 2018
New to dealership and happy with them Just took our car in for the first service and since this was a new dealership for us, I was not sure what to expect but just like the sales unit, the Just took our car in for the first service and since this was a new dealership for us, I was not sure what to expect but just like the sales unit, the service unit was very friendly and efficient. Hope to have a long relationship here. More
by egarx2at590
Employees Worked With
Jorge
April 04, 2018
Excellent Service Peter always helps me. Waiting time isn’t bad. The lounge is comfortable with some snacks available. The guys at the front take care of my service rig Peter always helps me. Waiting time isn’t bad. The lounge is comfortable with some snacks available. The guys at the front take care of my service right away. More
by RIKKALIBATIQUE
Employees Worked With
Peter
April 03, 2018
regular maintenance The service provided by Joel, the service consultant, was excellent. He answered all my questions in such a professional manner. I was very pleased wi The service provided by Joel, the service consultant, was excellent. He answered all my questions in such a professional manner. I was very pleased with the service he provided. The parking attendants and the receptionist, black American, also were very professional. More
by JOSEPHROMANO925
Employees Worked With
Joel, from service department.
