Back

DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
764 Reviews

764 Reviews of DARCARS Lexus of Englewood - Service Center

Sort by
April 02, 2018

Collision Work The service was excellent and the staffs are very friendly and helpful but the work was not perfect enough for the cost that what i paid. More

by EMILYPARK11130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge
April 02, 2018

Excellent Prompt friendly service. Did the work outlined in a timely manner. Delivered the car clean and workmanship perfect. Service managers pleasant and att More

by DRRCR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deltraco
Nov 23, 2018 -

DARCARS Lexus of Englewood responded

Thanks for those kind comments! I'm happy to hear we were able to serve you well. We are driven to offer great customer care and we strive to provide the best service experience. We look forward to serving you on future visits! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 02, 2018

Excellent and very attentive to the needs of a customer. The service was great. I was welcomed by the staff immediately upon entering the facilities. Everyone were courteous and friendly. It was my routine m More

by ELLA.KISELYUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kandil
Nov 23, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much Ella for sharing your experience! We are thrilled to hear that you left satisfied with your service work. We look forward to working with you again in the future! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 02, 2018

small dent repair Wonderful sales group and service team. We bought two new Lexus SUV's within 2 months, both at Englewood. We would highly recommend the Administration More

by Richard 2 New Lexus'
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vasallo, Simone Morejon, Nenad Djurasevic
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you very much for taking your time to leave us a great review, Richard. Congratulations on your purchases! I'm glad that Chris and Nenad were able to provide you with such a great experience. Feel free to stop in again and please let us know if you need anything! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 02, 2018

Everything was good The service representative are very polite.I would recommend anyone to this service center.they always fix the problem the first time around, will alw More

by MEGATONE14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your excellent review. As a team, we are committed to quality service and we’re happy that our team was able to show you that. Thank you for your commitment and we hope to see you soon. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 30, 2018

Service with Smiles! From the moment I pull in, the service gentleman greets me, PLEASANTLY. Dan is expecting me, briefly mentions the plan of service and then I relax in More

by GABEL30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2018

Professionalism The service center is always prompt and professional and does an excellent job. I have never had an issue when brining my car for service. More

by PRISCOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Apr 05, 2018 -

DARCARS Lexus of Englewood responded

Thank you, Priscoe! Our service center works hard to provide a five-star service experience to each guest and it means so much to hear we are reaching that goal. We look forward to continuing to provide excellent service for you and your car for years to come. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 29, 2018

Steven Tedescu was amazing He was great in terms of making sure my concerns and needs were met! He went above and beyond with picking me up and exchanging my car when I couldn’t More

by CONNI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve. Tedescu
Apr 05, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to let us know how awesome your experience was with Steven. He truly cares for all his customers. We look forward to working with you again! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 29, 2018

CONSISTENTLY GREAT SERVICE I have always been helped by Peter Faltraco, who, for the past 16 years has always provided me with outstanding service. This time he outdid himself b More

by DOCBEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Apr 05, 2018 -

DARCARS Lexus of Englewood responded

Thank you for this great review and also for your loyalty. I’m so glad that Peter always takes such great care of you and your car! If you ever need additional help, please let us know! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 29, 2018

Very professional, and exceptional customer service My experience with lexus of Englewood service is always a pleasure. DAN PHILLIPS is excellent with customer service is one of the main reason why I ke More

by HYUN91489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Apr 05, 2018 -

DARCARS Lexus of Englewood responded

Thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. I will be sure to share your feedback with Dan, and please let us know if we can ever help you in the future. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

...
64
...