DARCARS Lexus of Englewood - Service Center
Englewood, NJ
771 Reviews of DARCARS Lexus of Englewood - Service Center
Good experience...not exceptional but good The amenities in the waiting area were not as good as previous visits. The service consultant and service to my car were very good yesterday The amenities in the waiting area were not as good as previous visits. The service consultant and service to my car were very good yesterday More
Service was good but I had to wait a day for a tire . Came in for 20 mile service and a tire replacement which I had to wait a day for the tire which I was told it would be ready by the end of the day Came in for 20 mile service and a tire replacement which I had to wait a day for the tire which I was told it would be ready by the end of the day More
great service they are so kind and great service. i came little late to dealer but they work quickly to finish. so i was not bored and tired to wait they are so kind and great service. i came little late to dealer but they work quickly to finish. so i was not bored and tired to wait More
Pleasure visiting Lexus of Englewood I recently had my Lexus ES 350 serviced at Lexus of Englewood. From the time I entered to the return of my car I was treated very nicely. The service I recently had my Lexus ES 350 serviced at Lexus of Englewood. From the time I entered to the return of my car I was treated very nicely. The service advisor Joel Verigutte is very knowledgeable and friendly at the same time. All members of the staff greet you verbally or with a smile. In sales, I hear from Bobby Rodriguez who always advises me of the possibility of upgrading if I choose. Never pushy. It’s a pleasure dealing with Lexus of Englewood. More
very happy extremely satisfied with the service represenative and the wait area . The lounge was very clean and had many things available like coffee tea water extremely satisfied with the service represenative and the wait area . The lounge was very clean and had many things available like coffee tea water and snacks More
Amazing I schedule my appointment ( very easy process ) with a short time they give me an appointment for the same day. Joel my service advisor explains to m I schedule my appointment ( very easy process ) with a short time they give me an appointment for the same day. Joel my service advisor explains to me what my vehicle need it and he give me options on what to do first ( it was a large service) the staff is very courteous (Yoselin was very helpful), I will be returning to Lexus of Englewood. More
Maintenance service Completely satisfied with the service received during my visit for maintenance. The staff was very helpful and tried to look after my best interest an Completely satisfied with the service received during my visit for maintenance. The staff was very helpful and tried to look after my best interest and not that of the dealership. More
VERY PROFESSIONAL STAFF I LIKED THE ATMOSPHERE OF LEXUS SERVICE.THEY ARE VERY PROFESSIONAL.WHEN I MOVE TO NJ I WILL LEASE FROM THERE .THANK YOU FOR GOOD SERVICE I LIKED THE ATMOSPHERE OF LEXUS SERVICE.THEY ARE VERY PROFESSIONAL.WHEN I MOVE TO NJ I WILL LEASE FROM THERE .THANK YOU FOR GOOD SERVICE More
Great Experience Friendly greeting at reception desk...Short wait time to speak with service advisor who was most professional and knowledgeable . Waited for car...wa Friendly greeting at reception desk...Short wait time to speak with service advisor who was most professional and knowledgeable . Waited for car...was delivered completed within time frame promised. More
Took more than 3 hours to do first 5000 miles service Took 3 hours and 20 mins to work on first 5000 miles service and check one problem that navigation freeze while receiving phone call and found everyth Took 3 hours and 20 mins to work on first 5000 miles service and check one problem that navigation freeze while receiving phone call and found everything normal. When purchased the vehicle at same dealership, the sales told me and also mail me a letter said that I will have complimentary Lexus loaners when doing first 2 services, I asked the service rep about the loaner when I making appointment but the service rep told me because the first 5000 miles service is a quick service so they don't offer loaner, so did sales and letter from Lexus lie to me or service rep? Ok, that's fine, then the "quick 5000 miles service" took 3 hours and 20 mins to finish. More