DARCARS Lexus of Englewood - Service Center
Englewood, NJ
771 Reviews of DARCARS Lexus of Englewood - Service Center
Amazing service. I would strongly recommend to service your car at Lexus of Englewood. I was really impressed by the level of service. Thank you Guys. ok I would strongly recommend to service your car at Lexus of Englewood. I was really impressed by the level of service. Thank you Guys. ok More
Recent visit. Lexus of Englewood delivers an excellent service every time I bring my car there. Everyone is knowledgeable, kind and attentive. My car was completed Lexus of Englewood delivers an excellent service every time I bring my car there. Everyone is knowledgeable, kind and attentive. My car was completed quicker than promised. Thank you! More
Very satiesfied with effiency of everyone that works there. Fast service and everyone is polite. I would definately.go back for another service or anything else. with effiency of everyone that works there. Fast service and everyone is polite. I would definately.go back for another service or anything else. More
10000 mile service Service dept stuck to schedule and I was out in the allotted time. Car was washed and snow fell from roof of service center. Without my asking they ap Service dept stuck to schedule and I was out in the allotted time. Car was washed and snow fell from roof of service center. Without my asking they apologized for inconvenience and rewaahed the car More
My Lexus Service I have a 2017 Lexus RX350 There was nothing wrong with it except the backup mirror stop going down in reverse. I made an appointment to get it replace I have a 2017 Lexus RX350 There was nothing wrong with it except the backup mirror stop going down in reverse. I made an appointment to get it replaced. I was in and out within 45 minutes. More
Timely response to all my questions and pleasant and proffes Just an overall pleasant experience I don’t have 25 words to say pleasant. But to say that the service was very well handled and I was informed of the Just an overall pleasant experience I don’t have 25 words to say pleasant. But to say that the service was very well handled and I was informed of the wait time More
Great job on insurance claim The body shop completed our insurance claim promptly, fixed features (bumper sensor) we didn’t even know we had, the vehicles headlights even worked b The body shop completed our insurance claim promptly, fixed features (bumper sensor) we didn’t even know we had, the vehicles headlights even worked better. Most of all they kept the total amount due the exact amount of the insurance claim. More
Happy with their professional service It’s a very high end car service center with friendly staff. They also offer you hot coffee/expresso & cookies in their hospitality bar. They have ver It’s a very high end car service center with friendly staff. They also offer you hot coffee/expresso & cookies in their hospitality bar. They have very professional service advisors. You can download the Lexus Drivers app and log in to see your vehicle(s) and call to make your service appointment from the app. This place is highly recommended. More
Quick and easy Went to service for an issue. It was resolved and didn’t take forever. Service consultant explained everything that was needed to be done. Definitely Went to service for an issue. It was resolved and didn’t take forever. Service consultant explained everything that was needed to be done. Definitely will be coming back. More
Annoying First, I asked loaner but they refused to provide saying that my 10,000 miles maintenance would be done within an hour. I did understand, but it took First, I asked loaner but they refused to provide saying that my 10,000 miles maintenance would be done within an hour. I did understand, but it took 3 hours to be done. The reason was that the Service Consultant confused my NAME with other customer and handed over me other customer's car key not mine. Then it took another 30 minutes to find my car key and my car. If he would say to me "I am sorry" first, I could understand. But he kept on saying that this wasn't his fault and he blamed his co worker who made mistake. But I was talking to him as Service consultant not his co worker and he should have responsibility to check my car was correctly registered and handled properly. That was really annoying experience ever in Englewood Lexus Service center. I will lease my car in other lexus dealer once my current term expires.!!! He didn't give me the paper after my service was done. Normally I received paper work but this time, he didn't provide me anything. So I can't remember his name! More