DARCARS Lexus of Englewood - Service Center

I enjoy bringing my car in for service because I know it is well taken care of by the Lexus service staff, especially Michael Ramos. He's extremely knowledgeable and very trustworthy. He always goes above is well taken care of by the Lexus service staff, especially Michael Ramos. He's extremely knowledgeable and very trustworthy. He always goes above and beyond to provide a full inspection of my cars and to inform me of what recommended remediations are necessary. I own 2 Lexus vehicles and will continue to only buy Lexus because of the great service I receive knowing that I won't be nickel and dimed for different service repairs like your typical mechanic. More

Mike is the best!!! He goes above and beyond to accomadate me and has done so ever since I've owned my 2006 RX330 Lexus. I wouldn't consider going to any other dealership, including those which are accomadate me and has done so ever since I've owned my 2006 RX330 Lexus. I wouldn't consider going to any other dealership, including those which are conviently located because of Mikes customer service ethics! He's the best and Lexus of Englewood is blessed to have him. More

I was involved in an accident 2 months ago and did not know what to do first. I called the closest dealer which was Englewood(not where I purchased).I spoke with Peter and he held my hand throughout the e know what to do first. I called the closest dealer which was Englewood(not where I purchased).I spoke with Peter and he held my hand throughout the entire process and the car was returned in perfect condition. Thank you for being there when I needed you most. More

I've owned over 4 Lexus vehicles purchased and serviced by Lexus of Englewood since year 2000. My experience by the service department is prompt attention to any and all service questions and requests, an by Lexus of Englewood since year 2000. My experience by the service department is prompt attention to any and all service questions and requests, and quick customer service on getting my vehicles in and out of service quickly without any problems. The personal attention and courteous behavior from all the Service Representatives, and the professionalism provided by the Service Director is the reason I will continue to purchase and service all my Lexus vehicles at Lexus of Englewood. My overall rating for the Service Dept is 100%+. More

On October 30, 2010 I have contacted Lexus of Englewood to get estimate on fixing steering pump. Up on short conversation with the service representative, I did not get any questions being answered, plus to get estimate on fixing steering pump. Up on short conversation with the service representative, I did not get any questions being answered, plus I have clearly understood that I am not welcome there. Contacted Tri State Lexus, where I was exceptionally served. More

While the service at the time of the sale was fine, subsequent visits to the service dept have left me less than impressed with this dealership. The service dept can be rude and too often have I seen d subsequent visits to the service dept have left me less than impressed with this dealership. The service dept can be rude and too often have I seen disgruntled clients. I felt I was the victim of serious price gauging insofar as labor was concerned. I will think twice before doing more business here. More