DARCARS Lexus of Greenwich

First time Lexus buyer John McCaffrey, Bob Katz, and Albert Gonzalez took the best care of us. Top notch service!! We will continue to do business with Lexus of Greenwich fo John McCaffrey, Bob Katz, and Albert Gonzalez took the best care of us. Top notch service!! We will continue to do business with Lexus of Greenwich for years to come. More

Great Experience. Couldn't be happier My fiance and I worked with Albert and Louis to set up a lease for the IS350f sport. Albert truly went above and beyond to make sure we got exactly w My fiance and I worked with Albert and Louis to set up a lease for the IS350f sport. Albert truly went above and beyond to make sure we got exactly what we wanted and worked with us to get us an amazing deal! Louis walked us through every piece of paper and made sure we understood what was being signed. Albert and Louis were informative, honest, responsive, and patiently answered all of our questions. We could not have asked for better service. The car was here in a little over a week and the process for picking up the car and completing the financial paperwork was seamless. So happy with the entire process with Lexus of Greenwich. We look forward to working with Lexus of Greenwich over the lifetime of the lease, and hopefully in the future for additional cars! Thank you Albert and Louis!! You guys are the best! More

A Dealership par none. Excellence of product and Excellence of all aspects of sales! The gentlemen involved went beyond anything I have experienced in 60 years of car buyin Excellence of product and Excellence of all aspects of sales! The gentlemen involved went beyond anything I have experienced in 60 years of car buying. From the salesman and the finance manager to the two service people with whom I dealt, I was treated royally. Thank you all who made this the first pleasant car buying experience I ever had. Mort Klein More

Professional, accommodating and great experience I have leased a RX 350 (my 4th one!). I have worked with Art and Bob on multiple occasions. It is a seamless transaction. They are knowledgeable an I have leased a RX 350 (my 4th one!). I have worked with Art and Bob on multiple occasions. It is a seamless transaction. They are knowledgeable and there is no pressure. All details are arranged and I just pick up my beautiful new car. Simply a pleasure. More

Darren McNeill and Bob Katz Five stars!!! I currently leased an IS 250 F sport. Darren McNeill my sales consultant was incredibly knowledgeable on every aspect of the car and lease. He calle I currently leased an IS 250 F sport. Darren McNeill my sales consultant was incredibly knowledgeable on every aspect of the car and lease. He called me and even came in on his day off to make sure that all of the paper work was done prior to my arrival. It took a matter of less than one week to complete the deal. As I am a very busy person, he worked around my schedule and patiently answered all of my questions. I would have not leased a car if it had not been for the hard work of Darren. He is approachable, super caring, and extremely intelligent when it comes to cars and people. Bob Katz was my financial representative that handled my financial paperwork. Bob was extremely nice and explained everything thoroughly. I had so many questions and Bob answered each and everyone very politely and explained it in a manner that I totally understood. I had many sheets of papers to sign and go through. Bob went through each and everyone of them explaining it to me. It was painless! Between Darren and Bob, I couldn't have asked for a better team! I was treated with such respect and class. I was always acknowledged the moment I stepped into the Lexus dealership by both of them. best, George More

Great car buying experience, very professional sales people Katie and Albert were the most professional and helpful sales people I have dealt with in my car buying life. Great service, patient instruction on te Katie and Albert were the most professional and helpful sales people I have dealt with in my car buying life. Great service, patient instruction on tech filled car. A pleasure to work with - and a super product. More

Phone Order Completed I bought a Lexus 460-L yesterday and want to say that I had a wonderful experience with LofG, particularly Art Accurso. After a disappointing encount I bought a Lexus 460-L yesterday and want to say that I had a wonderful experience with LofG, particularly Art Accurso. After a disappointing encounter at a NY dealership, I called all other dealers in the Tri-State area looking for a particular car (model/color/interior). A handful of dealers had the car (or could locate one for me). Most did not take me seriously; they thought I was a leasing company agent or a fake inquiry (no woman would ever buy a car over the phone!). Art Accurso took my call, took me seriously and took the time to call me back with the good news that he located the desired car. Art was also willing to negotiate price over the phone and via email (other dealers with my desired car would not). Travelling to do a deal was not possible due to my logistical impediments. The rest is history! The car came in from Japan 2 weeks later. We traded in our old car and drove away yesterday with a charmingly smooth automobile. Even though we bought the car in CT, we registered it in NY and both Tim and Art arranged that process to be seamless for me. Equally easy was coordinating the insurance coverage with a new vendor. Thanks Art and Tim, for service, follow-through and detail orientation. I would definitely go back! I encourage all Lexus buyers to go to Greenwich CT for their purchase. More

Excellent...Great Car Buying Experience !! Worked with Albert...closed the deal in one afternoon. He was great to work with and clearly explained the leasing process. My plan was to shop aro Worked with Albert...closed the deal in one afternoon. He was great to work with and clearly explained the leasing process. My plan was to shop around a little, but Albert changed that. No doubt..he will sell me my next car !! Tim did a great job closing the deal out and getting me on my way. More

Excellent customer experience I was the customer of this dealer for the last three years and now that I am moving to another state I still will stay with them. They accommodated m I was the customer of this dealer for the last three years and now that I am moving to another state I still will stay with them. They accommodated my moving deadline and the change of trim very efficiently and quickly, given me a better deal than Lexus dealership in another state. Specifically Albert Gonzalez made the whole difference for me staying with this dealer More

Katerina and Darren are awesome I recently had a some difficulty registering my car in a new state after moving. Each time I went to the DMV they told me I needed "one more thing". I recently had a some difficulty registering my car in a new state after moving. Each time I went to the DMV they told me I needed "one more thing". In total frustration I called the Lexus of Greenwich to see if they could help me. Katerina sold me my car and I think she is the best salesperson I have ever met so we do keep in touch a bit. Katerina was not in so I was connected with Darren. GREAT TEAM SPIRIT. Darren understood my plight and made it his mission to help in Katerina's absence. He made several calls in different directions and coordinated with my insurance company to get the registration transfer done immediately. When Katerina was back in the office she seamlessly picked up to finish the favor right down to changing my plates for me. This is true service. I bought my car almost 2 years ago and they are still helping. Very grateful to both! I also had just had my car in for service and the service team is great too, I just wish the cost of the tune up was not so brutally high. Still, great service people to work with. Thank you all. More