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DARCARS Nissan

Rockville, MD

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100 Reviews

15911 Indianola Drive

Rockville, MD

20855

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Showing 100 reviews

April 01, 2017

Worst dealer Worst customer service and liers, better stay away from this dealer. I went to see a car and when I was on the phone they gave me different price and More

by amtimaguru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Segun, Andre Mbassa
Apr 03, 2017 -

DARCARS Nissan responded

We are so sorry to hear this. If you don't mind, please email me at jdobson@darcars.com. I would like to provide assistance right away. Thank you - Jammie

February 28, 2017

Best Dealership I Have Ever Worked With! I have been searching for a car for about five months. I am set to graduate grad school in a few months and I know with student loan repayments, etc. More

by Artis Whitfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Torres, Jason Ku
Mar 01, 2017 -

DARCARS Nissan responded

We cannot thank you enough for sharing your lovely review. It's our pleasure to assist. We look forward to seeing you again soon. Enjoy your awesome new Sentra!

January 25, 2017

Horrible customer service Save yourself some trouble and buy a car from other Nissan dealership. The finance guy Juan Torres is the the rudest person you will come across. More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan Torres
Jan 25, 2017 -

DARCARS Nissan responded

Hi Sarah! I am truly sorry for the trouble. I would like to get more information about your experience. If you can, please email me at jdobson@darcars.com. Thank you in advance - Jammie

November 23, 2016

Nice experience! For me buying a car is not on the top of my list of fun things to do. But with Jason's patience and Todd's generosity, this experience was actually t More

by maggiesueb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ku
Nov 25, 2016 -

DARCARS Nissan responded

Its our pleasure to assist! Let us know if you need anything. Enjoy!

November 16, 2016

"We're here to make money" Anytime a manager says this after you asked to speak with him, you should know something is up. I called to make an appointment to have my vehicle More

by NovemberCarAppointment
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I did not get the name.
Nov 21, 2016 -

DARCARS Nissan responded

Oh no! Please allow me to look into this and see what I can do. Please email me your information to jdobson@DARCARS.com. Thank you - Jammie

November 03, 2016

Worst service advisor and service I bought a Nissan Murano 2015 11 months ago, like the most of the people know the car model some recalls plus it had a transmision problem, and the ca More

by KarenR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Mcallan
Nov 03, 2016 -

DARCARS Nissan responded

Hello. I am sorry to hear this. I would like to assist. Please email me directly at jdobson@DARCARS.com. Thank you - Jammie

October 25, 2016

Never Again!! I leased my Nissan Sentra mid-June. Six weeks later they told me they had made a mistake with the paperwork, and could I come in and sign it again. I More

by Colin Davies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Withheld
Oct 25, 2016 -

DARCARS Nissan responded

Please email me at jdobson@darcars.com. I would like to provide assistance. Look forward to speaking with you - Jammie

October 19, 2016

Great People! A huge thanks to Todd Thompson, the manager and Jason Ku, the sales person for doing all that they could to make sure we got what we were looking for. More

by Lilayf31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ku
Oct 21, 2016 -

DARCARS Nissan responded

Fantastic! Thank you so much for sharing!

October 10, 2016

Worst Customer Service I called to be scheduled to have my car tire pressure checked since the light had come on. The receptionist was very rude. I asked her name and she a More

by Jay
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Todd?
Oct 10, 2016 -

DARCARS Nissan responded

I am so sorry to hear this! I will be looking into this right away. If you would email me your information to jdobson@DARCARS.com, I would really appreciate it! Sorry again.

September 28, 2016

Amazing customer service beyond expectation! I visited a couple of dealerships and was on the brink of giving up until Mr. Jason Ku contacted me, like several others. But the difference with Mr. More

by Christophe EDOU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ku
Sep 29, 2016 -

DARCARS Nissan responded

Fantastic! We cannot thank you enough for sharing this with us. Let us know if you need anything. Enjoy!

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