We have a new friend! Through the decades, we have bought many cars. But over the past two days Mohsen Pourdarvish, our sales agent, guided us through a very different type of buying experience in these very difficult COVID times. He very patiently and respectfully explained that the cars that we wished to explore were not to be had - as they were "in transit" and would arrive at the dealership maybe in November. He suggested, instead, to test drive a Nissan Leaf, they had on hand, with very low mileage.
The following day, at the prearranged time, we returned to the dealership to close the deal for the very same vehicle.
This is where Mohsen shone as one of the most decent people we had ever met. We encountered a few difficulties, but under his leadership, he garnered the support of the rest of the day's team to make sure that both he and we were satisfied. Thank you to our new friend.
(And a special thanks, as well, to Hugo Cantero for his special kindness!)