
DARCARS Nissan
Rockville, MD
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I should post my WONDERFUL experience with Darcars Nissan of Rockville. I normally take my cars to a decent local mechanic in Charles Town WV near where I live but there are times you need the dealer Nissan of Rockville. I normally take my cars to a decent local mechanic in Charles Town WV near where I live but there are times you need the dealer and there are none near me. I searched Nissan dealers on my route to work (Frederick, Gaithersburg, Rockville) and settled quite by accident on Darcars in Rockville. I made an appointment for the next day and since I got in early I met the service manager, Carrie, who seemed quite knowledgeable. There was a noise under the car she diagnosed, plus my WV mechanic told me about a gastank lining problem causing the check engine light to come on in my Xterra and the gas gauge to fail intermittently (he wanted to charge me $300). Carrie told me that the gastank problem was known in Xterras and it could be fixed under warranty (even with my 50,000+ miles!) Plus there were 2 never-serviced recalls that she had fixed that day. I came back a month later to repair the drivers seat (she replaced the seatback at cost) did the gastank (no charge). The 3d visit a month later (car is in the shop now) is to replace the stereo (I had it replaced by an independent shop 3 years ago and they did an AWFUL job) - so I am putting back in the stock but hi-performing ROCKFORD FOSGATE that I never should have replaced - fair price PLUS the dealer is doing an interior detail. Every time I brought the car in Carrie listened, gave a status update call, and delivered the car as promised. I don't like any of the current models but would seriously consider buying a Nissan anyway just to have Carrie and Darcars Nissan in Rockville work on my car. More
DARCARS Nissan of Rockville service was amazing. Knowledgeable, friendly, and reasonable too. The Service Manager Kerrie was great and the staff as well. We will definitely be using them again and Knowledgeable, friendly, and reasonable too. The Service Manager Kerrie was great and the staff as well. We will definitely be using them again and recommending to others as its a great place to take your car(s) if you have high expectations! More
This happens to be the very worst dealership I have ever been to. The were extremely rude especially the used cars sales man and sold me a car that broke down within 5 days and was unable to be repaired. Th been to. The were extremely rude especially the used cars sales man and sold me a car that broke down within 5 days and was unable to be repaired. They kept it in the shop for a month with no progress and no courtesy car. I have yet to receive my money back still and its been another two weeks. This place was so rude to me and they never return my phone calls ever. It was a terrible experience and I do NOT recommend this place to anyone ever! No one should have this type of experience. DO NOT GO HERE!!!!!! More
My car broke down the other day and had to be towed back to my house late night. I decided the very next day to buy a new car due to the expense of the repairs. I was debating between a used one and new one to my house late night. I decided the very next day to buy a new car due to the expense of the repairs. I was debating between a used one and new one and eventually I ended up buying a new one. Thanks to the the Shahram, I decided on a brand new Nissan Versa Sedan 2012 for ~$14k! I felt I got honest advice on everything- which is the only thing I needed besides a new car. Thanks! More
I just had my car in for service Kerrie service manager was very helpful as well Justin the tech. I had my transmissions replaced and they had it done before I knew it! Answered my questions fully. Priced was very helpful as well Justin the tech. I had my transmissions replaced and they had it done before I knew it! Answered my questions fully. Priced competitively which keeps me coming back, not to mention all work is documented. Stop guessing and take your car here. More
The staff was friendly, attentive, and willing to work with us. They searched the area for the car we wanted, picked it up, and gave us the same price as if it had been in their stock. Negotiations were with us. They searched the area for the car we wanted, picked it up, and gave us the same price as if it had been in their stock. Negotiations were smooth and we very willing to work with us on price. I would definitely recommend DARCARS and will certainly buy from them again. More
My husband and I had a great car-buying experience. Eric, our sales consultant, was very patient with us and even came back on his day off when we told him we needed to think on our decision. We w Eric, our sales consultant, was very patient with us and even came back on his day off when we told him we needed to think on our decision. We would highly recommend Darcars to our friends and family. More
Excellent new car buying experience. Up front with their pricing and offered the best price that other dealers could not match. We ended up with an upgraged Frontier for the same price that other dealer wa pricing and offered the best price that other dealers could not match. We ended up with an upgraged Frontier for the same price that other dealer was offering for a lesser model! Friendly and efficient during the signing process - they made the entire paperwork experience easy. You have to expect to be there for at least a couple hours to get the financing, title, tags, etc., completed but this is exactly what you go through at ANY dealership to buy a new car! Highly recommended - ask for Zion as your salesperson! More
I appreciated the friendly service and attitude of the DARCARS staff. Luc was great to work with and I appreciated his follow-up and willingness to work with me on a number of car details. DARCARS staff. Luc was great to work with and I appreciated his follow-up and willingness to work with me on a number of car details. More
Buying my car from DARCARS NISSAN ROCKVILLE WITH CHARLES "CHAZ" WARNER was the best decision I have ever made. I have bought several cars and, while I never had a bad experience, I also never had a great on "CHAZ" WARNER was the best decision I have ever made. I have bought several cars and, while I never had a bad experience, I also never had a great one until I bought my ARMADA from CHARLES at DARCARS NISSAN ROCKVILLE. CHARLES was my salesperson and he was very courteous and attentive. CHARLES "CHAZ" WARNER handled all the paperwork and explained everything in great detail. I had a fun time while waiting. Thanks to DARCARS NISSAN ROCKVILLE for showing me what a great car shopping experience is supposed to be like. I will not shop anywhere else for my cars from now on. More