DARCARS Orange Park Chrysler Dodge Jeep Ram - Service Center
Jacksonville, FL
196 Reviews of DARCARS Orange Park Chrysler Dodge Jeep Ram - Service Center
****Update**** 7. 21.24 They can sell a car but they cannot follow up with any sort of customer care or support . So, as long as you don’t get your Jeep serviced here o 21.24 They can sell a car but they cannot follow up with any sort of customer care or support . So, as long as you don’t get your Jeep serviced here or need any work done or help with warranty parts or service, still decent sales people. But won’t make the same mistake twice. A good dealership should be good from the sale through the care and support #DARCARSserviceSUCKS! Next one will be through #FordAutoNation or #Garber in Greencove. More
I don't usually write reviews, but over the time since I purchased my jeep gladiator from this dealership, my experiences have gone from poor to worse. There was a factory recall and the dealership advised purchased my jeep gladiator from this dealership, my experiences have gone from poor to worse. There was a factory recall and the dealership advised me that the vehicle should not be driven, but I was offered no loaner, so I had to rent a car and was without my jeep for over a month. To be fair, they covered 4 days for a rental. The rest of the time I was without my vehicle. I just had to pick my jeep up, again, I had a 7 am appointment 2 days ago. No one ever called to give me the status of the repair, when I called today, we found that it had not even made it into the shop, even though I had an appointment 2 days prior! We understand that things don't always go as planned, but this has been a pattern from the beginning. I would not advise using this dealership. More
I purchased my vehicle April 2021… I’ve brought the vehicle back to service 3 times for the same issue and it still hasn’t been fixed…I had an appointment today 05/13/2022 which I scheduled the end of vehicle back to service 3 times for the same issue and it still hasn’t been fixed…I had an appointment today 05/13/2022 which I scheduled the end of April . When I arrived the appointment was cancelled. They then advised me 6 hours later that they wouldn’t get to my vehicle until the next morning and have no loaner cars. The assistant manager basically said there’s nothing I can do and go get a rental car because they may have my car for longer than tomorrow since it’s not under warranty. I will never buy another car from this dealership More