DARCARS Orange Park Chrysler Dodge Jeep Ram - Service Center
Jacksonville, FL
301 Reviews of DARCARS Orange Park Chrysler Dodge Jeep Ram - Service Center
No major complaints or praise about my visit. This visit was for a repeat issue - third time fixing my truck's liftgate latch. Perhaps its a manufacturing defect. Service team was nice, not the m This visit was for a repeat issue - third time fixing my truck's liftgate latch. Perhaps its a manufacturing defect. Service team was nice, not the most communicative. I dropped my truck off at 8:30am, appointment at 10:30am. By 3pm, I had not heard anything. I called to receive an update. Truck was ready for pickup shortly after the call. Minor issue with pickup - the incorrect keys were attached to my paperwork. Took about 10 minutes to locate my correct keys. Service advisor was very apologetic. Overall, ok experience. More
Had to keep returning to the dealership because my issue was not resolved as claimed. Each time I was charged excessively and the problem still remained. Took my vehicle to another service center and was re was not resolved as claimed. Each time I was charged excessively and the problem still remained. Took my vehicle to another service center and was repaired in less than 5 minutes More
This dealership is excellent. My service advisor, Jeremy, provides excellent assistance. He communicates well, is prompt, precise, and friendly. My service advisor, Jeremy, provides excellent assistance. He communicates well, is prompt, precise, and friendly. More
I was really satisfied with customer service and the those who took care of my oil change. Very kind and efficient. As well as they all had a friendly attitude. those who took care of my oil change. Very kind and efficient. As well as they all had a friendly attitude. More
Staff was very friendly. My Jeep did take 2 weeks to get fixed. They did, however, provide me with a paid rental to use while it was being repaired. My Jeep did take 2 weeks to get fixed. They did, however, provide me with a paid rental to use while it was being repaired. More
I have been using this service center for over a year now, going on two years. They have always been quick and polite. Would recommend this location to anyone! now, going on two years. They have always been quick and polite. Would recommend this location to anyone! More