DARCARS Toyota of Baltimore

This dealership has the worst business practices! We were there for 8 hours! FINALLY got a car (not the one I intended to buy) but only after A LOT of hassle! They tried to cheat me out of my trade-in. were there for 8 hours! FINALLY got a car (not the one I intended to buy) but only after A LOT of hassle! They tried to cheat me out of my trade-in. They quoted me one price and then offered a different price. They messed up my paperwork and I had to go BACK to sign the paperwork again. The finance company for my trade-in keeps calling me because they have not sent them a check. DARCARS - consumers are not stupid. Please stop your wheeling and dealing and treat people with honesty and integrity! More

The work on my car was excellent, the price for the repairs was good and the service representative Bruce was very courteous and very helpful. He made the experience less stressful than I experienced repairs was good and the service representative Bruce was very courteous and very helpful. He made the experience less stressful than I experienced at other dealerships. I will recommend your dealership to all of my friends since everyone wants good interactions with service people and good work for their money. Keep up the good work. More

It was a pleasant surprise to see Lindsey Temple working at DARCARS. I've had previous encounters with her when she worked at Jones Toyota. Lindsey is very courteous and knowledgeable on all aspects of h at DARCARS. I've had previous encounters with her when she worked at Jones Toyota. Lindsey is very courteous and knowledgeable on all aspects of her job. As long as Lindsey is at DARCARS, I see no reason to go elsewhere for service. TRUELY a professional. More

Best service experience I have had in a long time. It is refreshing to see such professionalism in today's everyone for themselves world. I was greeted promptly by Mr Bruce and before I knew it my vehicle w refreshing to see such professionalism in today's everyone for themselves world. I was greeted promptly by Mr Bruce and before I knew it my vehicle was completed and at a reasonable price. I highly recommend Darcar's Toyota and Mr Bruce to all of my friends and co-workers. Great job, keep up the good work More

I had a fantastic experience at Darcars! I went in to have my Prius serviced and was greeted by Mr. Bruce Knapik. Mr. Knapik was very helpful in diagnosing the problem I was having and quickly set me up have my Prius serviced and was greeted by Mr. Bruce Knapik. Mr. Knapik was very helpful in diagnosing the problem I was having and quickly set me up to have the problem fixed. Mr. Knapik was very professional and knowledgeable and I would absolutely recommend him, as well as Darcars to my friends and family for service on their vehicles. I will definately be back whenever I need any type of service to my car! Job well done! More

Was very happy with the work that was preformed on my vehicle, everyone was very helpfull. auto maintance is usually stressful due to lack of knowledge on customers part and usually expensive. everyone vehicle, everyone was very helpfull. auto maintance is usually stressful due to lack of knowledge on customers part and usually expensive. everyone made me feel at home. I guess pricing was fair, would come back again. More

Lindsey has gone the extra mile to address the service issues with my car. In addition to being customer friendly she has great communication skills, I'm always informed about what is going on with my car issues with my car. In addition to being customer friendly she has great communication skills, I'm always informed about what is going on with my car. When I make an appointment, she is waiting for me with paperwork ready, and follows through with me the process from check in to cashier. Service is the best part of Darcars Toyota, and Lindsey makes it happen. More

Tried to raise the price by $810 by double charging me the freight fee... Then another $1000 by saying the internet price they included the college grad rebate (it was quoted as all applicable rebates)... the freight fee... Then another $1000 by saying the internet price they included the college grad rebate (it was quoted as all applicable rebates)... Problem was the Highlander is not eligible to for the college grad rebate.... Then offered $3K less for my trade than all the other dealers. 3 strikes are you are OUT!!! Took my trade and cash to another dealer.... Got KBB trade value and the other dealer beat they were cheaper than the original internet quoted price that DarCars wouldn't honor by almost $1000 Crooks... Never again! More

Erick Caballero was terrific, and a great help. Unfortunately, Steve Jones was unprofessional, insulting, and mistake prone. After flaunting his MBA as a reason I couldn't understand the bad deal h Unfortunately, Steve Jones was unprofessional, insulting, and mistake prone. After flaunting his MBA as a reason I couldn't understand the bad deal he wanted to give me he realized he was looking at the wrong vehicle. He proceeded to say essentially say that he "is the one who gets to tell you if you can buy the car or not." At this I took my money elsewhere and got a good deal with professional people. More

Sold me a car that I wanted to return - Made me buy Sold me a car that I wanted to return - Made me buy another car and trade the car only to pay the trade off in 35 days and me getting stuck with the Sold me a car that I wanted to return - Made me buy another car and trade the car only to pay the trade off in 35 days and me getting stuck with the late charges from Wells Fargo, Great business practices from these people. Working with Wells Fargo now,. Plus - the trade was sold again to some poor soul who can not get the car registered because of the lien not being clear. More