
DARCARS Toyota of Baltimore
Baltimore, MD
130 Reviews of DARCARS Toyota of Baltimore
"Terrible experience. After being her customer for so many..."
- Adriana StinocherTerrible experience. After being her customer for so many year, 2 days ago they forgot to tie the bolts on the wheel and while I was driving my tire went off. They make pay 200 hundred dollars for the tow and not take responsibility for that because they put my life in darker due their irresponsibility. Really, really scary experience. The supervisor dare to say that someone else did it when DARCAR is the only place I take for years. Is very sad how they try to name on me their responsibility. I am feel so disappointed that they don’t care that their mistake could cause damage of myself or someone else. Terrible customer service !!!!!!!!!
Read More"Jason Wood, went above and beyond. The drive from..."
- Yolanda barteeJason Wood, went above and beyond. The drive from Pennsylvania was worth it no more trade for me. #satisfied. From a bad deal previous dealer to the truck I REALLY like. GOD bless jason and his FAMILY. Toyota thank you ALL prosperous year ahead🙏😊
Read More"This is the WORST car dealership I have ever dealt with...."
- PreciousThis is the WORST car dealership I have ever dealt with. I got nothing that was promised on the deal. The entire staff is totally incompetent with the exception of Everton. I was taken advantage of and more than 2 months later I am still dealing with incompetence. I made complaint after complaint and still I have no title to my new car, they have no title to my trade in and I continue to get the run around. Do not buy a car here!!!!!! I wish I could give 0 stars.
Read More"Good fast service.....did not get copy of 24 point check..."
- douglashuppertGood fast service.....did not get copy of 24 point check list...please send copy to my address..called and asked for this report to be mailed and was told to get it on my time...
Read More"Chandler was very knowledgeable and made the process as..."
- TapejuniorChandler was very knowledgeable and made the process as quick and easy as possible. Would recommend to use him again in the future. He even dropped me off and picked me up while the car was getting detailed.
Read More"Had an appointment that the salesman wasn’t there for. He..."
- GuitarsmackHad an appointment that the salesman wasn’t there for. He lied about the car we wanted being at the dealership. Total waste of time! Worst dealership I’ve ever dealt with.
Read More"5-star ratings are for Sales folks but not for Service so..."
- sntgenzola5-star ratings are for Sales folks but not for Service so don't be fooled. They broke my cigarette lighter cover during service but won't take accountability for it -That's where i charge my phone and was still intact before servicing. Complaints brought to their attention will be denied right away without even investigating. They respond to negative comments on-line to make them look proactive but that's not the reality all those complaints are still happening today and management does nothing.
Read More"The customer service is terrible. This dealership does..."
- 3rd Time In A Row of TERRIBLE SERVICE!!!The customer service is terrible. This dealership does not want to take accountability for items that they have done wrong. They will find a way to make certain to get their money by all means even if it is at the customers sacrifice. If you value your money, time, and mental well being STAY FAR AWAY FROM THIS PLACE!!!
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