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DCH Ford of Eatontown

Eatontown, NJ

4.4
350 Reviews
At DCH Ford of Eatontown, we are proud to help all of our local drivers from Eatontown and Wall Township to Tinton Falls and Red Bank with any automotive needs they may have. That includes drivers looking to get that new Ford they have always wanted, those ready to find a reliable pre-owned model that fits their budget, and anyone that just needs the trusted service their vehicle deserves. Learn more about us below before you stop on by to check out our inventory! A Fun Shopping Experience When looking to get a new ride, you are in for a truly enjoyable time shopping for the car you want here at our dealership. It all starts with our friendly team of experts. You can work one on one with a member from any of our departments. Learn more about the capabilities of the F-150, head out for a test drive in the Ford Escape, or get your blood pumping in the Ford Mustang. No matter what you're looking for, you can see what type of financing options you'll have with the new or used vehicle you want right on our website. Since we work individually with you along each step of the process, we will make sure you leave completely satisfied. Plus, with all the resources and tools right on our website, you can do much of your car shopping right from home if you'd like!
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85 NJ-36

Eatontown, NJ

07724

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Showing 350 reviews

February 18, 2023

The whole process of buying a new car was made easy from the salesman to the manager to the finance manager and the service department More

by Barman1947
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Lepore, Benjamin Hughett, Devin McQuade, Robert Erickson
Feb 20, 2023 -

DCH Ford of Eatontown responded

Thank you for choosing Ford of Eatontown! It was a pleasure assisting you. Should you need anything else, please let us know.

December 21, 2022

The dealer posted another customer car as available for sale when called , they even did not know such car existed. Also I felt sales person did not want to answer whether about the car itself or rebates p More

by friendly
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Other
Dec 27, 2022 -

DCH Ford of Eatontown responded

Hello, I am sorry to learn you feel as though you did not receive the information needed from our team. This was not our intention. When time allows, I would like to learn more in detail about your experience and vehicle of interest. Please reach out to me directly at the number below. I look forward to earning your confidence back in our services and team. Joseph Lepore Jlepore@lithia.com 908-216-4761

November 30, 2022

Fair honest reliable professional try to get you the best deal possible Jordan is the man to see for a good car More

by mbar1249
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Almazan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joon An
Nov 30, 2022 -

DCH Ford of Eatontown responded

Hello, thank you for the special shout out to Jordan! It was a pleasure working with you and we are happy to know about the fair, honest, and professional service you have experienced with our team! We hope to see you again in the future at DCH Ford of Eatontown!

Nov 30, 2022 -

DCH Ford of Eatontown responded

Hello, thank you for the special shout out to Jordan! It was a pleasure working with you and we are happy to know about the fair, honest, and professional service you have experienced with our team! We hope to see you again in the future at DCH Ford of Eatontown !

June 27, 2022

Sales person tried to add $11,000 in "trade difference" to my deal ($11,000!!!). They tried to say it was some kind of "tax" thing. Then seemingly got offended that I wanted to negotiate. I was willing to More

by juliodelsesto
Recommend Dealer
No
Employees Worked With
Pat
Jun 30, 2022 -

DCH Ford of Eatontown responded

Hi Julio, It is unfortunate to see the feedback you have shared here. When you have a moment, I hope you will consider reaching out to me at the number below so that I may learn more about the concern you have described. I hope to hear from you soon. Joseph Lepore Jlepore@lithia.com 908-216-4761

May 20, 2022

This review is about the Sales Representative Blane! Honestly, words can not describe! Usually you know a salesman is going to try to get you for as much as they can and still make you think it’s an ama More

by Josephs2891
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blane Goshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Lepore
Jun 01, 2022 -

DCH Ford of Eatontown responded

Hello, Thank you so much for such an incredibly thoughtful and kind review of your experience working with Blane. We know he is going to sincerely enjoy hearing his honest, informative and wise assistance helped you pick a great fit in a vehicle for your mother. All of us at DCH Ford of Eatontown truly appreciate you trusting us to help with such an important decision, and we wish both of you many safe travels ahead. Please let any of us know whenever we can be of help with whatever you may need down the road and we'll do everything we can to be of service.

March 31, 2022

The Service Department at DCH Ford has always been First Rate. Kyle Warren always makes sure that things are done right and as timely as the job can be done properly. Met Kyle's associate, Ken Guthrie, for More

by JIM K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Guthrie
Apr 02, 2022 -

DCH Ford of Eatontown responded

Hello Jim, Kyle, Ken and the DCH Ford of Eatontown team are happy to be of help in caring for your vehicle. Both will appreciate the compliments and enjoy knowing you continue to receive first-rate and smooth service. We look forward to another exceptional performance when you next visit.

March 22, 2022

Great dealership overall. Service department is always accommodating. Service manager Kyle Warren always goes out of his way to take care of me and my family. I’ve been follow More

by Zyskman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Vlhakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

DCH Ford of Eatontown responded

Hello, Thank you very much for trusting our DCH Ford of Eatontown team with your vehicle's care. Kyle and all of us here are happy to go the extra mile for our amazing customers, and we do think of you as part of our dealership family. Your kind words and longtime business are truly appreciated and we look forward to your next visit and beyond.

March 16, 2022

I always take my vehicles to DCH Ford for service. I call Ms Robinson and she makes me an appointment. She is the sweetest and most helpful person. I drive in hand the service writer my keys, tell him More

by LoveFord
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Robinson
Mar 18, 2022 -

DCH Ford of Eatontown responded

Hello, Kind words from valued longtime customers always broaden a lot of smiles here at DCH Ford of Eatontown. Thank you so much for continuing to trust us with your vehicle's care. All of us wish you safe travels ahead and look forward to providing the same excellent service you've come to expect when you next visit.

March 09, 2022

Made me wait over 30 minutes to an hour plus they throw a lot of nonsense extras on the price of the car. Overinflated BS pricing what they quote on the site is about 2000 less than they write the car up More

by danschweitzer8
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Massih
2.0
This rating includes all reviews, with more weight given to recent reviews.
Priscilla I. Robinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Blane Goshorn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

DCH Ford of Eatontown responded

Hi Dan, I am sorry to learn you have concerns regarding the pricing and fees associated with vehicle purchase. Our customers like to know all the options they will see in finance up front, so we show you a pricing grid with all the options. They are optional. All you have to do is tell the sales consultant or manager you don't want them and they will pull them out. Please give me a call when you have a moment, I would be happy to learn more about your experience and provide any clarification and/or solution possible. Michael Hull General Manager Mobile: 501.779.4519

February 28, 2022

Always an easy and haste free experience when having service done. Service always welcomes you and keeps you informed throughout your visit. More

by pbelardo66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bachorik
Feb 28, 2022 -

DCH Ford of Eatontown responded

Hello, I'm pleased to know you have found our team to do a great job at keeping you informed in regards to your vehicles maintenance. We would like to thank you for bringing your service needs to our team here at DCH Ford of Eatontown. If we can be of any assistance in the future please don't hesitate to reach out.