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DCH Gardena Honda - Service Center

Gardena, CA

4.6
138 Lifetime Reviews Review Dealership

138 Reviews of DCH Gardena Honda - Service Center

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October 22, 2020

"I took my 2015 Honda Civic for basic service and brakes,..."

- mald

I took my 2015 Honda Civic for basic service and brakes, $900. My car has not run the same since, I was given $100 credit

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Recommend Dealer
No
Employees Worked With
Vinh Vuong, Marvin Cabrera
July 18, 2020

"If I could I would give them zero stars. Very bad..."

- Juliar310

If I could I would give them zero stars. Very bad service. Not even because of the pandemic do they stay stay 6 ft away. Been sitting in the waiting room for the past two hours and have I seen one person come by and sanitize any area. Let's not even talk about how poor it is to get someone to provide status on your vehicle . Vuong Vinh was my service person and I can say thanks to him I will never step feet into that dealership again!

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Recommend Dealer
No
Employees Worked With
Voung, Vinh
April 25, 2020

"EP is the man- he’s always very helpful and knowledgeable..."

- hpolino66

EP is the man- he’s always very helpful and knowledgeable about vehicles and is always happy and smiling. I’m running out of things to say- it says 25 word minimum.

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Recommend Dealer
Yes
Employees Worked With
Apr 27, 2020 -

DCH Gardena Honda responded

Thank you for taking the time to leave DCH Gardena Honda a 5-star review!

October 03, 2019

"worst services"

- zakkwilde72

on 9/26/2019 I made an appointments to have my car checked due to a noise I kept hearing on the driver side wheel few hours later I was contacted by the sales rep the helped me out and told me that technician had checked the car out and traced the noise to the tires continentals made a scraping noise while driving recommend new tire replacement with michellins to correct the problem they quoted me for 4 new tires and wheel alignment $ 1266.64 and its funny in the paper they gave me it stated the they inspect all the tires and set the proper tire psi weird because the next day the warning light came on and that's how I found out the tire pressure were really low so I stopped at a gas station set the psi 32 and filled all the tires and guessed what the noise when away so if they would of checked the tires pressure in the first place everything would of been okay but since they didn't do there proper work or they just wanted to sale me new tires so they can make there commission I will never take my car back to them at least it only cause me $149.50 this is a learning experience. thanks alot

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Recommend Dealer
No
Employees Worked With
Stephen Evans
August 03, 2019

"Most definitely will come back!"

- sssaraai

Excellent customer service. Easy come and go! He wasn’t pushy like other advisors. Most definitely will recommend as well as come back to art for my services!

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Recommend Dealer
Yes
Employees Worked With
Aug 05, 2019 -

DCH Gardena Honda responded

Thank you for the five-star review and the compliments to Arturo! We're so glad that our team wasn't pushy and provided excellent service. Thanks for recommending our dealership!

May 12, 2019

"Great experience!! Veronica was excellent!"

- TylerBurke1996

Brought my 2006 Honda Accord in for the airbag recall. Typically I do all my own work on the car, so I understood what needed to be done. Veronica helped right away with taking care of my service. She quickly processed my paperwork and called me an uber faster than other dealerships would have even started on my car. Once my service was done, Veronica got in touch immediately, and I was back on the road. Very much recommend DCH.

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Recommend Dealer
Yes
Employees Worked With
Veronica Brito,
May 13, 2019 -

DCH Gardena Honda responded

Thank you for this wonderful review! We couldn’t be happier that Veronica able to give you a great service experience! We look forward to serving you again in the future!

April 30, 2019

"Great friendly service."

- Cperkey01

I have been having my car serviced at this location for many years and have always been very satisfied with the service I received, very friendly and knowledgeable Service Advisors.

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Recommend Dealer
Yes
Employees Worked With
May 01, 2019 -

DCH Gardena Honda responded

We appreciate the five star review. We strive to provide the best service possible to our clients. We are pleased that this was your experience with us, and feel free to visit us again!

April 30, 2019

"it was good"

- hop

cause I think they earn my business by always keep me inform on the status of car and they was helpful in what my car needed.

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Recommend Dealer
Yes
Employees Worked With
Christ in service
May 01, 2019 -

DCH Gardena Honda responded

Thank you for the review. We enjoy hearing your kind words for our business over us keeping you updated on the status of your car. We look forward to the next scheduled maintenance!

April 27, 2019

"Always Great Service"

- ruby red june

They always go over everything with you. Great Service. they try to have you out within an hour. Love it when they text you with an update.

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Recommend Dealer
Yes
Employees Worked With
for got her name
Apr 29, 2019 -

DCH Gardena Honda responded

We aim to impress, and it’s a delight to hear that we did so with you! We appreciate the fantastic review!

April 26, 2019

"Detail CRV"

- Gramsx5

Dropped car off at 7am for complete detail. Wasn’t ready til after 3pm. Would have been nice to have the car done before noon.

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Recommend Dealer
Yes
Employees Worked With
Veronica Brito
Apr 29, 2019 -

DCH Gardena Honda responded

Thank you so much for taking the time to provide this feedback. We are grateful that you pointed out an area for improvement. We hope that we can make your next service a quicker one!

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