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Gardena Honda - Service Center

Gardena, CA

4.7
316 Reviews
Call Service Center (424) 340-9300

316 Reviews of Gardena Honda - Service Center

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May 03, 2024

Great team with great service. They were good and accurate with the servi es provided. More

by YVONNE890308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Helpful
May 03, 2024

I have been taking my Honda Pilot for 17 years. I have worked with the same service advisor the whole time, Art Jauregui. Always helped me review what had been done and what needs to be done. Excel More

by FOXY2BEAUTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Jauregui, Leo Gomez, Rommel Tsuruta
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Helpful
May 01, 2024

When I dropped my car off I was told that it would be a 3 hr wait. Jairo Baeza asked if I needed a ride home. I declined. I was notified that my car was ready before 3 hrs and was very pleased with his assis More

by MICHELLE.EDWARDS1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baeza,Jairo
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May 02, 2024 -

Gardena Honda responded

Hi Michelle, we're thrilled to hear about your positive experience with Jairo at our service center! Providing excellent assistance and care is always our top priority. Thank you for choosing us for your car service needs. We look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 01, 2024

Thanks for the service provided by representative and on time service. Very kind ND considerate to customers. More

by INM05446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
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May 02, 2024 -

Gardena Honda responded

Hi INM05446, thank you for your positive review! We're so glad to hear that you had a great experience with our representative and that our service was on time. We strive to be kind and considerate to all of our customers. We appreciate your feedback and hope to serve you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 01, 2024

Excellent customer service and staff very co. operative and polite.Great waiting place with all kind of refreshments and comfort. More

by TALKONHNU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
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May 02, 2024 -

Gardena Honda responded

Thank you so much for the kind words, TALKONHNU! We're delighted to hear that you had a positive experience with our customer service team and found our waiting area to be comfortable. We strive to provide top-notch service to all our customers. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
April 30, 2024

They were friendly and speedy with getting my car ready. They employees were really nice as well. More

by JERLIDUENAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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May 01, 2024 -

Gardena Honda responded

Hi JERLIDUENAS, thank you for taking the time to share your positive experience with us! We're thrilled to hear that our team was able to provide friendly and efficient service for your car. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
April 30, 2024

This dealership is convenient and staffed with knowledgeable professionals. Benny was very helpful and made my visit pleasant. This team is awesome!! More

by maria9025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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May 01, 2024 -

Gardena Honda responded

Hi Maria, thank you for sharing your positive experience with us! We're thrilled to hear that Benny and our team made your visit pleasant and provided knowledgeable service. We appreciate your kind words and hope to see you again soon at our dealership! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
April 29, 2024

Everything was good. Not excellent, because I didn't get a complementary car wash. I used to have a Mazda and every time I went to the dealer they would wash it, even tho More

by CHRIS.URBINA151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Apr 30, 2024 -

Gardena Honda responded

Chris, We're happy to see that overall you had a quality service experience. Should you like to discuss our car wash policy or any other issues you experienced during your visit, please don't hesitate to call me directly at 424-340-9120. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

Helpful
April 29, 2024

Great job. To long for just an oil change. 2 hrs.but the new waiting room is nice. More

by ISIDROMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Apr 30, 2024 -

Gardena Honda responded

Hi ISIDROMM, thank you for taking the time to leave your feedback. We appreciate your kind words about our new waiting room. We apologize for the longer than expected wait time for your oil change and will work on improving our efficiency in the future. We hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
April 29, 2024

Friendly, good service, finished job on time, keeping promises. Good good good good good good More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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Apr 30, 2024 -

Gardena Honda responded

Hi Tony, thank you for the positive feedback! We're thrilled to hear that you had a great experience with our service and that we were able to meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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