DCH Honda of Oxnard

Extremely disappointing experience at DCH Honda of Oxnard. I scheduled an appointment after receiving an online offer for my vehicle and was also seriously considering purchasing a new Honda Passport. Oxnard. I scheduled an appointment after receiving an online offer for my vehicle and was also seriously considering purchasing a new Honda Passport. Unfortunately, the entire experience felt like a complete waste of time. Masood Zamani never even came out to introduce himself or properly evaluate my vehicle. Instead, he walked out of the office and yelled across the sales floor from the doorway, "Internet price is coming at $28,000," without even inspecting the car. The interaction lasted maybe 20 seconds total. He made absolutely no effort to engage, inspect the vehicle, or provide any level of professionalism or customer service. What made it even more embarrassing was the reaction from the employees nearby. Even they appeared shocked by how the situation was handled. If the dealership had no intention of actually evaluating my vehicle, then why ask me to bring it in? The entire experience came across as inconsiderate, unprofessional, and reflective of very poor business practices. Honestly, after this interaction, it's no surprise they currently hold a D- rating with the Better Business Bureau. Because of this experience, I will not be purchasing the new Honda Passport from DCH Honda of Oxnard, and I will absolutely be sharing my experience with friends and family. I expected professionalism and respect, and unfortunately received neither. More

Cynthia Sosa was super nice and helpful throughout the whole process. She worked hard to make a great deal for my family and really tried her best to get me into a new car. Highly recommend her! whole process. She worked hard to make a great deal for my family and really tried her best to get me into a new car. Highly recommend her! More

5 stars feedback for Martin Esparza. He was very professional and knowledgeable about the service that I needed. I can't ask for anything more from a service advisor. He is a true profes He was very professional and knowledgeable about the service that I needed. I can't ask for anything more from a service advisor. He is a true professional. More

Just purchased our 2026 Honda Passport RTL Towing at DCH Oxnard! We LOVE IT! We shopped many locations, finally finding our car here... They graciously met my price, which made things really easy. George ou Oxnard! We LOVE IT! We shopped many locations, finally finding our car here... They graciously met my price, which made things really easy. George our sales rep was great. He always followed up to make sure all our questions were answered, never pressured us once, and was a joy to work with. Elie in finance was fantastic as well, a real gentleman. Our first dealing with service went very smooth, service writer Jeff was great. The dealership is clean, modern, and the hour we spent in the lounge was very pleasant with a great coffee machine that served 8 different drinks! We noticed in that hour that every single person in the backgound was happy and very helpful. You'll feel very comfortable buying from this dealership! More

Love my new car! Received great service from Daniel. He was very helpful. Would definitely refer family and friends. Received great service from Daniel. He was very helpful. Would definitely refer family and friends. More

Absolutely an amazing team! I always refer friends and family to DCH Honda of Oxnard. I always refer friends and family to DCH Honda of Oxnard. More

We worked with Elie in finance and Patrick R in sales. They both we were both kind and helpful to us in the process of us purchasing the car. They both we were both kind and helpful to us in the process of us purchasing the car. More

Sales staff excellent. Had to request sales paperwork from finance upon completion of transaction. Not provided at the time eventhough I was supposed to have been given a u Had to request sales paperwork from finance upon completion of transaction. Not provided at the time eventhough I was supposed to have been given a usb drive with it on. Still waiting for a USB drive to be mailed to me. More

Great customer service,very efficient. did not even have to go to the dealer to buy my car got delivered to my house did not even have to go to the dealer to buy my car got delivered to my house More

My sales person was very helpful and went the extra mile to make sure sink ew my vehicle to make sure sink ew my vehicle More