I bought my car last year from Mark. He was so helpful, no pressure, and willing to work with my budget. I was able to get exactly what I wanted within my price range. Everytime I go in for service Mark comes by to say "hi." Phuong is the service consultant I see and he is always accommodating, friendly, and helpful. Him and Mark make my visits comfortable and stress-free. I had an issue this week when I was in for service. Mark and Phuong went out of their way to figure out a way to resolve my situation. They involved managers, Efrain and Armen. Together, the four of them were able to put in work and effort to resolve my issue. They went above and beyond. I will continue to buy from Lexus of Oxnard and have my cars serviced there as long as I live in California!