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Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
1,064 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 05, 2026
A great experience, very informative, and I am grateful
to work with Chris! Excellent, on time service always!
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by pwoolpert
Verified Customer
Verified Customer
Employees Worked With
Chris
May 04, 2026
Sent email to Jen Graff.
Not happy that 40,000 mile checkup cost me over a thousand dollars. Car was returned dirty and with only enough gas to get me 10 miles.
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by KAYKERTIS
Verified Customer
Verified Customer
Employees Worked With
Martine is a great guy and so is Nicole.
May 03, 2026
Easy quick and accomodating !
Will use them again! Jimmy was great top! Thanks guys! Just need more loaner.
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by TipoltJulia
Verified Customer
Verified Customer
Employees Worked With
Jimmy
Dealership Inventory (90 Vehicles)
2020 Mercedes-Benz E-Class
used
designo Selenite Gray Magno exterior
Automatic
Rear-wheel Drive
Photos & Amenities
- After Hours Drop-Off & Pick-Up
- Hand Car Wash With Every Service
- 60" Satellite HDTV
- 2 Customer Lounge Areas
- Drive-In Service
- Complimentary Chilled and Custom-Brewed Beverages
- Complimentary Fresh-Baked Cookies, Fresh Fruit, and Assorted Snacks
- Complimentary Lexus Loaner Cars and Shuttle Service
- Complimentary WiFi
- Parts Center
- Pet Friendly
- Complimentary Professional Manicures and Chair Massages Every Tuesday by appointment
- Lexus Certified Sales, Service, and Parts Staff
- Business Center
- Children's Play Room
- Accessory and Gift Boutique
- Extended Service Hours, Including Saturdays
- A Percentage of Every Purchase Supports Teen Safe Driving Initiatives
