Derek Bishop

Martin was an excellent service advisor. I was able to talk to the actual mechanic about my repeated concerns and felt reassured after talking to him. I think his name was Milo. I was to I was able to talk to the actual mechanic about my repeated concerns and felt reassured after talking to him. I think his name was Milo. I was told that a vendor would be there on Tuesday to fix my tape guard so I made the appointment for Tuesday .. He wasn’t there but Cynthia offered me a loaner and she would get it fixed and drive my car back to me. I live 90 mikes away. I decided to bring the car back but appreciated her concern. More

by PATTY.WERNER Verified Customer Verified Customer

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I appreciate the staff and the service went well. I appreciate having a loaner car while mine was being serviced. I appreciate having a loaner car while mine was being serviced. More

by Helens55 Verified Customer Verified Customer

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Have used this dealership since it opened. I feel they are knowledgeable, fast, and trustworthy. This time, I had Martin, and he was terrific! I also like Chris a lot. I feel they are knowledgeable, fast, and trustworthy. This time, I had Martin, and he was terrific! I also like Chris a lot. More

by JCS61 Verified Customer Verified Customer

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The service was great. The staff very polite / professional and very helpful. The customer service was great The staff very polite / professional and very helpful. The customer service was great More

by malandrin93101 Verified Customer Verified Customer

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Great accommodating staff, lovely showroom and lounge. Maintenance costs are quite high but since I only go there for maintenance and repairs I don't really know what maintenance costs should be! Maintenance costs are quite high but since I only go there for maintenance and repairs I don't really know what maintenance costs should be! More

by SHERI8 Verified Customer Verified Customer

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I have been going to this Dealership since it opened. The Lexus team has always been great especially my service Manager Chris. The quality of service has been excellent as well. I will continue to take The Lexus team has always been great especially my service Manager Chris. The quality of service has been excellent as well. I will continue to take my car there. More

by tammylsteuart Verified Customer Verified Customer

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We were satisfied with our service. Timing and service were efficient. We look forward to our next maintenance service. Timing and service were efficient. We look forward to our next maintenance service. More

by scconstruction5 Verified Customer Verified Customer

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Everything was well done, car ready in the time frame quoted, car was washed, that’s a plus!! Only issue was hey moved driver seat very high up and I smacked my head on the door roif! Ouch. quoted, car was washed, that’s a plus!! Only issue was hey moved driver seat very high up and I smacked my head on the door roif! Ouch. More

by suziepetters Verified Customer Verified Customer

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Great service! The Lexus Santa Barbara staff is very professional, competent and attentive. Many thanks to our service manager Christopher. He did superb job not on The Lexus Santa Barbara staff is very professional, competent and attentive. Many thanks to our service manager Christopher. He did superb job not only on servicing the vehicle but also on educating us how to use the hybrid plugin in the most efficient way and also on safety and emergency situations More

by apetukhov Verified Customer Verified Customer

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Satisfied with the service! And convenient ! And made another appt successfully. I will recommend my friends And convenient ! And made another appt successfully. I will recommend my friends More

by Su Kim Verified Customer Verified Customer

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