Derek Bishop
Derek Bishop at Lexus of Santa Barbara

Derek Bishop

Service Consultant

Lexus of Santa Barbara

350 Hitchcock Way
Santa Barbara, CA 93105

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4.9
80 Reviews

Dealership Experience

13 yrs, 9 mos

Industry Experience

25 yrs, 1 mo

Languages Spoken

English English

4.9

80 Reviews

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80 Reviews of Derek Bishop

June 27, 2026

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Employee Rating

I asked questions about the recommended repairs. The main one being: are the recommended repairs covered under my warranty that I purchased when I bought this vehicle. To this day I still have not r More

by JULIEANNROBLES77
Service Price Transparency
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Recommend Dealer
No
Jun 29, 2026

Lexus of Santa Barbara responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Joe Langhans, General Manager joel@lexusofsantabarbara.com

June 12, 2026

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I had a wonderful experience with your company. , Especially with Ferrell and Chris that I worked with! They were courteous, timely, did what they say they were gonna do and took wonderful care of More

by deanjones5318
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Recommend Dealer
Yes

Other Employees Tagged: Xavier Rivas

May 21, 2026

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Martin was an excellent service advisor. I was able to talk to the actual mechanic about my repeated concerns and felt reassured after talking to him. I think his name was Milo. I was to More

by PATTY.WERNER
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Recommend Dealer
Yes

Other Employees Tagged: Milo. Very understanding and patient

May 11, 2026

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I appreciate the staff and the service went well. I appreciate having a loaner car while mine was being serviced. More

by Helens55
Service Price Transparency
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Recommend Dealer
Yes

May 11, 2026

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Have used this dealership since it opened. I feel they are knowledgeable, fast, and trustworthy. This time, I had Martin, and he was terrific! I also like Chris a lot. More

by JCS61
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Recommend Dealer
Yes

May 02, 2026

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The service was great. The staff very polite / professional and very helpful. The customer service was great More

by malandrin93101
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Recommend Dealer
Yes

April 21, 2026

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Great accommodating staff, lovely showroom and lounge. Maintenance costs are quite high but since I only go there for maintenance and repairs I don't really know what maintenance costs should be! More

by SHERI8
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Recommend Dealer
Yes

Other Employees Tagged: Abby Gaetz , Hugo Contreras

April 15, 2026

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Employee Rating

I have been going to this Dealership since it opened. The Lexus team has always been great especially my service Manager Chris. The quality of service has been excellent as well. I will continue to take More

by tammylsteuart
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Recommend Dealer
Yes

Other Employees Tagged: Edward Simeon, Tony Carbajal, Phuong Pham , Chris Williams

February 09, 2026

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We were satisfied with our service. Timing and service were efficient. We look forward to our next maintenance service. More

by scconstruction5
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Recommend Dealer
Yes

Other Employees Tagged: Tony Carbajal

January 23, 2026

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Employee Rating

Everything was well done, car ready in the time frame quoted, car was washed, that’s a plus!! Only issue was hey moved driver seat very high up and I smacked my head on the door roif! Ouch. More

by suziepetters
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Recommend Dealer
Yes
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