DCH Montclair Acura

Excellence! The whole leasing experience was an easy and pleasant process! Unlike other car dealers, the process was very quick, and pricing was also better. Har The whole leasing experience was an easy and pleasant process! Unlike other car dealers, the process was very quick, and pricing was also better. Harry Jones did a spectacular job explaining all of the features of the Acura RDX. He was knowledgable, friendly and patient! I highly recommend DCH Acura, and ask for Harry Jones! More

Agents rating User friendly approach by dealer agency . Good agent for explanation regarding particulate car and future benefits.Also other service department expla User friendly approach by dealer agency . Good agent for explanation regarding particulate car and future benefits.Also other service department explained nicely about different bank schemes for auto loans. More

Great Dealership and Customer Service!! Couldn't have been an easier process. Walter took the time to go over all the options and made sure I was happy with my new RDX. No higher pressure Couldn't have been an easier process. Walter took the time to go over all the options and made sure I was happy with my new RDX. No higher pressure tactics. Very informative and patient. Hamad in Finance streamlined the leasing paperwork and made sure I was out the same day with my new car. I would definitely recommend this dealership if you are considering an Acura. More

Amazing Wonderful Experience I traveled about an hour to get to this dealership and it was worth every minute. Barry was pleasant, personable and professional. He explained everyt I traveled about an hour to get to this dealership and it was worth every minute. Barry was pleasant, personable and professional. He explained everything and there were no surprises when I got to the finance department which was also a pleasure. The dealership and the employees there also were wonderful making buying the car a great time instead of the nerve wrecking experiences I have had in the past at other dealerships. He listened to what I wanted instead of trying to talk me into a newer bigger better and more expensive something else. Bless you Barry. More

Acura MDX Good Dealer Upon entering the dealership, we were greeted by a lovely woman at the receptionist desk who was friendly and introduced us quickly to our salesman Fr Upon entering the dealership, we were greeted by a lovely woman at the receptionist desk who was friendly and introduced us quickly to our salesman Fred Hill. We had just left Tri-County Lexus where we purchased a vehicle from 6 years ago. We were disappointed with the lack of space in the RX 350 and decided to compare it to the Acura MDX. We were pleasantly surprised by how much more space we gained with the MDX. Fred listened to what we wanted in a certified pre-owned vehicle and found us a 2017 Acura MDX Technology package with low mileage. After test driving the vehicle, we noticed the front bumper being slightly out of alignment on the left side of the vehicle. The vehicle had no accidents reported on Car Fax. We brought this to Fred and Anthony's (the manager) attention. We were about to leave to go to Wayne Acura, but Fred and Anthony assured us that they could fix the minor cosmetic bumper alignment and give us a good price on the vehicle. The vehicle at Wayne had the same mileage but was a standard model so no tech package. Anthony made us a fair trade in offer on our car and came down a little on the price of the MDX, so we decided to move forward with a credit check. We had excellent credit scores and knew what we wanted to spend in both the total of the loan and the monthly payment. Next, we were introduced to the business manager Luis Mendez who spent a lot of time trying to find us the best rate possible. I was really thinking we were going to finance through our own credit union, but after negotiating we came to a good interest rate with 3.49 financing for 72 months. We could have done the 1.99 financing for 60 months, but for budgeting purposes (we have to pay for monthly childcare) we decided to go with 72 months. We also made sure we got the gap insurance. Overall, as we drive home in our certified pre-owned Acura MDX, we are very satisfied with the service we received. They filled up the gas tank and topped off all fluids. They worked with us on the interest rate, trade in value, and price of the vehicle...so we are very happy with everything. Fred was full of personality and had a great laugh. He was also a pleasure to do business with. We are very pleased and would buy from this dealership again in the future. More

Easy, simple, convenient, great price and no pressure I purchased more than 25 vehicles but this was the first Acura. I only called the dealership on Monday morning, was introduced to Tony Karatzia and bo I purchased more than 25 vehicles but this was the first Acura. I only called the dealership on Monday morning, was introduced to Tony Karatzia and bought the car same day and picked it up same day. It was such an easy and pleasant transaction. The pricing was extremely competitive and the service was professional. I give a lot of kudos to the dealership but Tony was exceptional and I would recommend him to anyone looking for a vehicle there. More

Very good Time well worth the wait , they were very helpful and they stayed with me even after working hours to make sure I was well taking care of Time well worth the wait , they were very helpful and they stayed with me even after working hours to make sure I was well taking care of More