DCH Montclair Acura

Superb Customer service It was a blessing for my sister inlaw and I when we met Mr Richard. He is a gentleman with excellent business relationship. He is endowed with a lot o It was a blessing for my sister inlaw and I when we met Mr Richard. He is a gentleman with excellent business relationship. He is endowed with a lot of patience because even when our children were cranky, he was quite with a sense of parental love. He never wasted our time. He knew what we wanted the moment we gave him our specifications. Richard, thank you for your superb customer services. My prayer for you is to own your personal line of car business. Keep it up. Your hardwork will surely open an effectual door for you. Lenteena More

Recent purchase I came to DCH Acura and everyone was so welcoming. We worked with Richard and he was great. Very knowledgeable and understanding. We are glad we got t I came to DCH Acura and everyone was so welcoming. We worked with Richard and he was great. Very knowledgeable and understanding. We are glad we got to work with him because he made sure at the end of the day that we were satisfied. He even followed up with us days after and responded very quickly. Thank you Richard and staff for another wonderful experience. We will definately come back for future purchases. More

Easy to do Business with.....AND Accountable Pleasant business experience with Willie today - very warm and professional. Appreciated all the follow-up with regards service and transportation ne Pleasant business experience with Willie today - very warm and professional. Appreciated all the follow-up with regards service and transportation needs He demonstrated the professional courtesies that one would come to expect from a first class dealership. ***This also goes for all the other team members that I have written reviews for today. Thank you! More

Great Experience at DCH Montclair Acura This is my third straight lease from DCH Montclair Acura, and second from Harry Jones. Harry was willing to work with me on the best deal and car for This is my third straight lease from DCH Montclair Acura, and second from Harry Jones. Harry was willing to work with me on the best deal and car for my budget and preferences. Fast and easy experience. Harry and DCH is a pleasure to deal with. Lora Moore was also very nice and pleasant to deal with on finalizing all of the paperwork and options. More

Pleasant experience with a very knowledgeable sales person My salesperson Lora took the time to explain all of the options on the vehicle I was interested in. She was was very pleasant and did not employ any h My salesperson Lora took the time to explain all of the options on the vehicle I was interested in. She was was very pleasant and did not employ any hard sell tactics often employed by other dealerships , She even did followup calls in case I had had any issues or questions about my new vehicle. Other employees at the dealership that I came in contact with were equally pleasant and friendly. This is the second vehicle my family has purchased at this dealership and I would highly recommend it to my friends and family. More

Fast Curtious and Honest People Picked up a Used 2008 Acura MDX from Keith at DCH Acura. I was treated with respect and as if I was buying a new car. No hassle deal and from what I s Picked up a Used 2008 Acura MDX from Keith at DCH Acura. I was treated with respect and as if I was buying a new car. No hassle deal and from what I seen, a relaxed dealership with very little pressure. Would definitely recommend these guys. Thanks Keith for everything. More

Thank you to Jaime and Robert Colon There aren’t enough words to express how thankful and grateful I am for Robert Colon and Jaime! They were nothing but FANTASTIC. They were extremely p There aren’t enough words to express how thankful and grateful I am for Robert Colon and Jaime! They were nothing but FANTASTIC. They were extremely patient with me and made sure that they explained everything in terms that I’d understand. They definitely went out of their way to please and made sure I left extremely satisfied. This isn’t my first time buying a car from you guys but this has been by far the best experience I’ve ever had here. Sometimes it’s the most simplistic things that matter the most and again Jaime and Robert THANK YOU FOR EVERYTHING!!!!!!!!!!!!!!! Continue doing what you’re doing and I look forward to continuing our business relationship. -Tamika More

Laid Back, No Pressure Environment! I went car shopping at DCH Acura last Monday to look for a newer vehicle. I was greeted by Fred, who made me feel comfortable at the showroom and he I went car shopping at DCH Acura last Monday to look for a newer vehicle. I was greeted by Fred, who made me feel comfortable at the showroom and he showed me around and guided me through the available cars there. I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. But Fred Hill took the time to give me all of my options and was never pushy. The process was quick and painless — the Fred and the dealership made the process smooth and easy. I ended up getting a brand new car that I LOVE and can afford. We were still finishing up after closing hours and I did not feel rushed at all!! I'm so happy with my purchase! even took the time to make sure I knew how everything worked and was set up properly as far as connecting the bluetooth with my phone, etc. I highly recommend DCH Acura. It was worth the hour drive to get there. More

1000% Satisfaction Before going in, I spoke to Todd over the phone. He was extremely courteous and professional, When I got there, I was assigned Lovena to help me. She Before going in, I spoke to Todd over the phone. He was extremely courteous and professional, When I got there, I was assigned Lovena to help me. She located a car for me without pressuring me at all, and gave me the best deal and best price for what I bought. She was very nice. Finance department was also extremely patient and broke everything down for me. This is a family-oriented place with employees that treat you as more than just customers. I previously owned six Acuras, and this was the place that has satisfied me the most. They truly deliver customers happiness. Employees here will sincerely go out of there way for you. I highly recommend this dealership to everyone! My future purchases will definitely be made at DCH Montclair Acura! I want to thank all the managers, Tim, Robert, and Sean too. -George Boudaher More

Great deals I went to a lot of dealers before I found DCH Montclair Acura. I was afraid to go to a high end car dealer for a lower end used car, but I'm glad I di I went to a lot of dealers before I found DCH Montclair Acura. I was afraid to go to a high end car dealer for a lower end used car, but I'm glad I did! My car was listed at a great starting rate so the "haggle" process was short and easy and I got luxury service. More