DCH Montclair Acura

The moment I walked into the dealership, I was very welcomed and offered assistance immediately. As soon as I explained that I was looking into leasing a new Acura vehicle, Otto was sent to assist me welcomed and offered assistance immediately. As soon as I explained that I was looking into leasing a new Acura vehicle, Otto was sent to assist me with my purchase. Otto was very friendly and helpful. He gave me different options and rates that would be most beneficial to me. Even though I had previously leased a TSX, Otto took the time to show me the newest car features. I was very pleased with the service and am confident I will be leasing with DCH Montclair Acura once my current lease is up. More

From the moment we walked in, Tony was attentive and did everything he could to make us comfortable. He explained the options we had with the 2011 Acura TSX and, after doing all of our research, we realized everything he could to make us comfortable. He explained the options we had with the 2011 Acura TSX and, after doing all of our research, we realized, though it was a bit of a drive for us, DCH was the right fit and best fit our needs. More

We have nothing but great things to say about DCH MONTCLAIR ACURA. What makes this dealership great......it's OTTO CROMBERT of course!! What an amazing salesperson!!! Otto goes out of his way to m MONTCLAIR ACURA. What makes this dealership great......it's OTTO CROMBERT of course!! What an amazing salesperson!!! Otto goes out of his way to make you feel like your part of his family. From the very first encounter with Otto, I was impressed by his personality. He tells it like it is, and is very upfront and honest with you. There is no BS with Otto. He is a very passionate man about the Acura product and drives one himself!!! Which says alot, most car salesman work for a particular dealership and drive another make of car..... Otto went out of his way through the entire deal, always very organized and making the process as easy as possible. I was particularly impressed by Otto's follow up calls. He treats each customer individually and remembers even the finest details of the going ons of one's life. I received many follow up calls and was informed of everything we needed to do and have ready as well as calls just to check in and see how we were enjoying our new vehicle. Just recently I received a little note in the mail from the desk of Otto, checking in on us and our new MDX and wishing us a welcome back from a very long road trip to Canada. It was nice that he remembered where we were headed. I can't remember the last time I ever received such high caliber customer service!!!! This fine man knows his product, believes in it and stands behind his word!! It is without a doubt that I would most definitely recommend him to my family and friends not only for the purchase of an Acura, but for the simple reason that he is a solid, honest, enthusiastic individual that is always going above and beyond !! What a wonderful asset he is to DCH MONTCLAIR!! He really made the difference!!!!! Keep up the excellent work Otto, we are truly satisfied with everything you've done !!! More

My family continually uses this dealerhsip, and it is always a positive experience. Tony is a pleasure to work with, as are the members of the service department. I would highly recommend this dealership always a positive experience. Tony is a pleasure to work with, as are the members of the service department. I would highly recommend this dealership to anyone in the area. More

Otto Crombet is the definition of professional. I have purchased several Acura's through Otto and would never go to anyone else. Otto takes the stress out of the car shopping and purchasing experience. purchased several Acura's through Otto and would never go to anyone else. Otto takes the stress out of the car shopping and purchasing experience. Paperwork is always prepared, accurate and the process runs smoothly. He gives you a full demo of all of the car's features before letting you leave the showroom. Most important is that Otto understands the segment of the market made up of independent, financially secure women and he is extremely respectful of women buyers. More

Dealership offered the best price for the vehicle among all dealers in the tri-state area. employees were friendly, knowledgeable and very professional. I would highly recommend this dealership to all new all dealers in the tri-state area. employees were friendly, knowledgeable and very professional. I would highly recommend this dealership to all new car buyers. More

This dealership truely exemplifies excellence. My family has purchased several cars: to name a few (bmw, lexus, nissan) but were have never experienced customer service like we did at DCH Montclair Acura. has purchased several cars: to name a few (bmw, lexus, nissan) but were have never experienced customer service like we did at DCH Montclair Acura. Jose and Marie were welcoming, friendly, competent, and patient. I have thanked them both for all of there help through our buying process; but i felt it would be robbery on my part not to formally acknowledge the 5 star customer service i received from Jose Lardizabal, Marie Rossi, and the entire DCH Montclair family. More

This is my second lease from DCH and, like my first lease, pricing was very competitive and up-front. Walter Goldman was the salesman for both leases, though for the current lease I liaised primarily w lease, pricing was very competitive and up-front. Walter Goldman was the salesman for both leases, though for the current lease I liaised primarily with Colleen Amirr. The paperwork/contract and finance process was quick, with very little up-selling from the salesman and finance manager. I look forward to my third lease! More

We have visited 2 Acura dealers before coming to DCH Acura to look at the MDX. we knew that was the car we wanted but was looking for great service and experience. We definitely found the right place.P Acura to look at the MDX. we knew that was the car we wanted but was looking for great service and experience. We definitely found the right place.Paul Wong greeted us about a minute after we walked into the show room and was extremely friendly and professional. We ended up test droving the MDX and Paul gave us a quote on the car. We came back to purchase the MDX 2 weeks later. I could not have asked for a much smoother and professional experience! I would recommend this dealer and Paul Wong to all my friends and family. More