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DCH Toyota of Oxnard

Oxnard, CA

3.8
562 Reviews

1631 Auto Center Dr

Oxnard, CA

93030

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562 Reviews of DCH Toyota of Oxnard

May 06, 2014

Quality Customer Service Bob consistently provides excellent customer service. He is very personable and always greets my children and me warmly. Bob always provides honest i More

by Pmowad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cobos
May 09, 2014 -

DCH Toyota of Oxnard responded

We are so glad to hear that you are consistently pleased with Bob and our service department. Bob is a hard worker who loves making customers happy! We’re glad that he was able to help you diagnose your truck’s problems to get you back on the road quickly. It’s great to hear that corporate was able to pay for the parts you need for your fuel pump. Please come back to see us! Let us know if you have any more questions about your truck.

April 15, 2014

toyot of oxnard service got appointment last miniute for the recall, lounge is clean , and people are friendly. the advisor is friendly and patient and knowledgeable, look fo More

by ecoguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
Apr 23, 2014 -

DCH Toyota of Oxnard responded

We appreciate you taking the time to leave us such a nice review! We’re glad that you found our staff friendly and patient and our lounge clean while visiting us at DCH Toyota of Oxnard. We can’t wait to see you for your future maintenance needs!

April 10, 2014

Used Car Came here to buy my first used car, got to walk in test drive a few models that I had researched online and drove away with one of them. Great experie More

by smelterboygoku
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Grodin
Apr 14, 2014 -

DCH Toyota of Oxnard responded

Smelterboygoku, Thank you for your positive review! We are glad that your car buying experience went well with us! We will pass on the message to Jeff that you enjoyed your test drives. Congratulations are your purchase and we hope to see you soon.

April 07, 2014

Hello, I am staying in Westlake Village area. I found Hello, I am staying in Westlake Village area. I found Toyota of Oxnard is one of the great dealer after I moved from Phoenix (Camelback Toyota, Pho More

by appymalay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cobos
Apr 11, 2014 -

DCH Toyota of Oxnard responded

Thank you for your positive feedback regarding your experiences with DCH Toyota of Oxnard! We appreciate you taking the time to offer some comments, and we're glad to hear that the customer service and care has met your needs accordingly. Bob Cobos is a knowledgeable and valued team member. We hope you'll choose us again in the future!

March 27, 2014

I Trust You Because You Listen Thanks for the great auto service and customer care. You listened to my questions and concerns and I appreciate your responsiveness. I'll be back for More

by PerezFerguson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Wehemeyer
Apr 02, 2014 -

DCH Toyota of Oxnard responded

Thank you for sharing your experience with our dealership! I am happy to hear that you enjoyed our services and plan to return for more. We value your business and want to provide the best possible experience. Thank you for choosing DCH Toyota of Oxnard.

March 20, 2014

Thank you for always making me feel heard! Everyone is so kind and very helpful!! After going to the Toyota dealership in oxnard I would never go anywhere else!! More

by Martina Migenes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gray, Eddie Wehemeyer
Mar 27, 2014 -

DCH Toyota of Oxnard responded

Martina, thank you so much for the 5-star review! We are so happy to hear that we were able to make sure all of your service needs were heard. We always want our staff to display excellent customer service and to be attentive to all of our customers needs! Thank you for your business, and we hope to continue to serve you in the future!

March 18, 2014

Awesome service Raymond had us laughing when we came in and when we left. Helped get us get a deal on some service issues. Thanks More

by destinyruiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Martin
Mar 27, 2014 -

DCH Toyota of Oxnard responded

Thank you so much for taking the time to provide our dealership with wonderful feedback. We are thrilled to hear that Raymond provided you with awesome service and a great deal on various service issues. We always want to make sure our customers leave happy with all of their service goals accomplished. Thank you again for your business and we hope to continue serving you in the future!

March 14, 2014

Came in for regular maintenance, however some of my fluids were low. Jasmine identified that the fluids were going low because of a failing water pump. She checked my car service history and noted se More

by SBuhrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My Service writer was Jasmine, she was quick, courteous, and fully explained everything going on with my vehicle and why certain recommended services needed to occur. We will be back for sure.
Mar 19, 2014 -

DCH Toyota of Oxnard responded

Thank you for your loyalty to DCH Toyota of Oxnard! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff. See you at your next scheduled maintenance!

March 12, 2014

Eddie was very friendly and helpful and kept us abreast on the wait time. We also enjoy the comfortable waiting area, the cookies and coffee. More

by ronnbonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Houx
Mar 19, 2014 -

DCH Toyota of Oxnard responded

Thank you for taking the time to leave this great review of our dealership. We are happy that Eddie was able to provide friendly, effective customer service. We appreciate your business and look forward to helping you with any of your future automotive needs!

February 23, 2014

I've been taking my truck for service at DCH Toyota for the past 3 years and I've been very satisfied with it. Thanks to Mr. Bob Cobos who knows how to take care of business. He is the kind of person t More

by HecYah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cobos
Feb 25, 2014 -

DCH Toyota of Oxnard responded

Thank you for the 5-star review! We are thankful for your loyalty over the past three years and to know that we have continued to meet your expectations of great service. We take pride in our customer service and are happy to know that Bob has been nothing short of professional and honest. Thank you again for the wonderful review and we hope to continue serving you for years to come!

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