DCH Toyota of Oxnard
Oxnard, CA
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562 Reviews of DCH Toyota of Oxnard
This is my FIFTH Toyota from DCH Toyota of Oxnard. I have repeatedly found the dealership to be excellent. They are very efficient, friendly (especially BOB!) and provide outstanding service. That is have repeatedly found the dealership to be excellent. They are very efficient, friendly (especially BOB!) and provide outstanding service. That is why I keep going back for my service. Toyota quality stands alone but, the after-purchase service is equally important to me. They have never let me down... More
The service area seems well set-up for customer service, good place to stay while car is being worked on. The staff seemed to make every effort to make it an efficient and speedy experience. Certainly ev good place to stay while car is being worked on. The staff seemed to make every effort to make it an efficient and speedy experience. Certainly everyone would like to have their vehicle work take no more than 10 minutes and cost only $5. However, given the reality of getting your car serviced, it seems to be a well designed experience and the people were very helpful. In addition to Jasmin Lawson being helpful, the shuttle driver (Manuel I think) and the parts department were helpful too. Getting my car worked on is close to going to the dentist for me. Still, I would come back to DCH Toyota again. More
Every time I go for what ever service I am treated as if I'm the main manager. Very fast and friendly service plus free coffee and cookies and wifi while you wait. I'm the main manager. Very fast and friendly service plus free coffee and cookies and wifi while you wait. More
DCH Toyota of Oxnard provides excellent service and the service representative is very friendly. I would like to recommend DCH Toyota of Oxnard my friend if they need car service. service representative is very friendly. I would like to recommend DCH Toyota of Oxnard my friend if they need car service. More
It was a pleasure working with Dean and the staff of Oxnard. Toyota. Dean took the initiative to call me at home and invite me in to the dealership. From the get go he was very positive and encouraging Oxnard. Toyota. Dean took the initiative to call me at home and invite me in to the dealership. From the get go he was very positive and encouraging without being pushy saying "lets make this work" I appreciated the very quick service both from Dean, Michael, and Gabe , who helped us with the contract. Thanks to everyone at Oxnard Toyota for the very positive experience! More
I went to DCH Toyota of Oxnard to get a used Prius and walked out with a brand new Prius at a very good price. Eduardo was very friendly, knowledgeable and patient. He did an excellent job in helping me f walked out with a brand new Prius at a very good price. Eduardo was very friendly, knowledgeable and patient. He did an excellent job in helping me find exactly what was best for me and made sure I left happy. I would definitely go back to him for any other purchases and recommend that anyone looking for a car at DCH Toyota of Oxnard go to Eduardo because he is the best cars sales person I've ever had the pleasure of working with. Thanks so much Eduardo!! More
My experience with the service at Oxnard DCH was first class. Starting with the immediate attention by Jasmine and her setting up the service provided for my visit (a Toyota Recall for my 2012 Camry and class. Starting with the immediate attention by Jasmine and her setting up the service provided for my visit (a Toyota Recall for my 2012 Camry and 25,000 service) then handing me off to the Shuttle Service provided for both dropping me off and picking me up to return me to the dealer. The work was done in lthe time frame specified, and the entire experience was seameless and professional. I couldn't have been more pleased. Dwayne Brown More
Great service! The past times i been in to bring my car the customer service has been wonderful. i will recommend this dealership to all family and friends that own a toyota. the customer service has been wonderful. i will recommend this dealership to all family and friends that own a toyota. More
Mr. Bob Cobos has done it again! Beginning the moment I arrived to the service door (almost bumping into him) through the handing back of my keys, I was the recipient of VIP Treatment - his standards refl arrived to the service door (almost bumping into him) through the handing back of my keys, I was the recipient of VIP Treatment - his standards reflect the true meaning of customer care. TOP NOTCH! "Customer service feeds the loyalty department as to enhance the customer experience, every step of the way." Titles may not be all that important, but to me Bob's title should be - VP of Loyalty or Chief Loyalty Officer. More
Mr Cobos was very helpful, friendly and professional. The service took a little bit longer than expected. The price was great as a competitor's coupon was accepted. Wiper blades were installed free of ch The service took a little bit longer than expected. The price was great as a competitor's coupon was accepted. Wiper blades were installed free of charge. You could not ask for better service. I was also inititally helped by Jim Gray who w as extremely helpful and courteous. More

