DCH Toyota of Oxnard

Special Delivery - DCH of Oxnard does it again! Thank you to Steven Chapman (VP and General Manager), Lukas Shimatsu (Sales), John Hautman (General Sales Manager), Randall E Holt (Parts and Service Manager), to Steven Chapman (VP and General Manager), Lukas Shimatsu (Sales), John Hautman (General Sales Manager), Randall E Holt (Parts and Service Manager), and Debra Dimmitt (Finance Manager) for your excellent customer service! The first time I met Steve Chapman was on Mother's Day, May 13, 1990 buying a Previa and Truck in SImi Valley. When Steve went out to Oxnard we followed him there because of the courtesy he has extended to us since day one. Once Steve moved up in management, we were introduced to Luke who has been our go-to-guy. Great teamwork in getting us the best deal possible. We not only have been a Toyota family for over 22 years, but have made some great friendships over the years. More

My husband and I visited Toyota of Oxnard and Lee Jaitt two months ago, to see if we could lease a Camry hybrid to replace our 12-year-old Mirage. It was touch and go as to whether the lease price would b two months ago, to see if we could lease a Camry hybrid to replace our 12-year-old Mirage. It was touch and go as to whether the lease price would be low enough. We were prepared to leave the dealership if it wasn't, and just get the old car washed and try to keep it running for another couple of years. But Lee gave us a very high trade-in value, and managed to reduce the monthly payment to a point where it made sense. We've been extremely happy with the Camry since then. It's wonderful having a car with lots of modern features such as an electronic key and built-in bluetooth and dual temperature control. The car is amazingly quiet, the acceleration is fantastic, and the gas mileage is of course exceptional. It makes me wonder how we put up with the Mirage for as long as we did. Lee didn't pressure us, and everything at Toyota of Oxnard was handled very quickly and professionally. They seem to understand that it's in their best interest to have long-term satisfied customers. When our lease is up in three years, we'll be going back to them to see if we can get an equally good deal on another leased car. More

I am very glad with the service, I am not speak English very well. But Bob always try to understand me. Thank you very much for your help Bob very well. But Bob always try to understand me. Thank you very much for your help Bob More

Mike was very patient, telling me all the recommendations for service and why it's recommended, as well as the pricing, helping me make informed decisions about what's best for my famiy AND my car. And he t for service and why it's recommended, as well as the pricing, helping me make informed decisions about what's best for my famiy AND my car. And he tooki notes on the things that were deferred, so that I don't forget to take care of them later! More

Eddie was fantastic - patient and completely pleasant through the whole experience - 7 hours. This is our second Prius and lease with DCH and I will definitely go back to Eddie every time. He made the d through the whole experience - 7 hours. This is our second Prius and lease with DCH and I will definitely go back to Eddie every time. He made the day and got us in a great car with a great deal. I would highly recommend working with Eddie to anyone. More

I must admit, I am shamed to say, that I have been trying to relive my Toyota vehicle experience with other vehicles. After putting 250,000 miles on my Toyota 4x4 truck, I reluctantly sold it and bought two to relive my Toyota vehicle experience with other vehicles. After putting 250,000 miles on my Toyota 4x4 truck, I reluctantly sold it and bought two other vehicles, collectively driven and enthusiastically dumped after 60,000 miles. The most recent, I relieved myself of on Monday with the personal yet professional help of Ron Parks at DCH Toyota of Oxnard. He got me into a super clean, previously owned but well maintained Highlander that fit my budget and my eye for detail. I had another choice elsewhere but the comfort of the maintenance records (provided by Ron from carfax) and the fact that they took my jalopy sealed the deal. Ron was easy to work with and allowed me to take my time with the test drive and took time with my questions about other available vehicles. The service department replaced the windshield (after the sale, which was super sweet) and scheduled me for some recall work, which is being done as I type. So far, EXCELLENT! Thanks! More

Very Happy with this dealership! My wife and I came to this dealership to test drive the last 2012 Toyota Tundra. Had no intention of buying it, though, and only wanted to get a feel for the truck to see this dealership to test drive the last 2012 Toyota Tundra. Had no intention of buying it, though, and only wanted to get a feel for the truck to see if it would meet our needs in the near future when we did plan on purchasing a truck. Mike Miller was great and very helpful! He lead us on a very thorough test drive and gave us an indepth look of the truck. Even though we had no intentions of buying it, we fell in love with it. However, we weren't too thrilled with it's color. Mike, along with the GSM John and Sales Manager Elijah, were all extremely helpful and understanding by giving us such a great deal on the truck that we felt like we were taking advantage of them, along with giving us the opportunity to take the truck home overnight to "sleep on it". Long story short, and after them patientily dealing with our ridiculous indecissivness for what turned out to be three days, we ended up officially financing the truck and couldn't be more happier. This dealership has a great group of people who stick by their motto of Delivering Customer Happiness. More

I've searched many months for a car, looked at many dealerships, and Toyota of Oxnard with no doubt is the best place to purchase your vehical. An employee named Al Gaines was very helpful and answered dealerships, and Toyota of Oxnard with no doubt is the best place to purchase your vehical. An employee named Al Gaines was very helpful and answered all our questions, because I am only 16 and I had a budget my mom managed to save me money when she asked him to dropped the price down. He was very nice about it and got it to the price we wanted! Everyone was so helpful and they got us in and out quickly which is something we were hoping for because it can be a pain waiting for hours to sign all the paperwork. Thank you! More

I had very specific terms upon which I was willing to lease a new Toyota Camry, and I emailed about two dozen dealers asking whether they could do what I was asking for. Lee Jaitt at DCH Toyota of Oxnar lease a new Toyota Camry, and I emailed about two dozen dealers asking whether they could do what I was asking for. Lee Jaitt at DCH Toyota of Oxnard responded enthusiastically that he could. My wife and I drove there from Simi Valley to discuss details. We had to iron out some issues, but in the end we were able to make a deal which was close to my original requirements. We drove off the lot with a beautiful new vehicle, and so far we've been extremely happy with it, especially compared to the 12-year-old car we traded in. I tend to be leery of car salesmen, but I was impressed by Lee Jaitt. He was honest and helpful and wasn't trying to screw us. Lee has worked there for many years, and he wants repeat business (such as from ourselves, at the end of the 3-year lease) and word-of-mouth referrals, so his long-term interests align with his customers' interests. It was a win-win situation, and I highly recommend both him and DCH Toyota of Oxnard. --Daniel Wiener More

Greeted,paperwork in order. Waiting area clean, had TV offered drinks and snacks. Service completed in less time than quoted. Everyone very friendly and helpful. offered drinks and snacks. Service completed in less time than quoted. Everyone very friendly and helpful. More