DCH Toyota of Oxnard

We keep coming back thank you to Jasmin. Best customer service ever! Everyone has been really great and caring. We feel very taken care of! service ever! Everyone has been really great and caring. We feel very taken care of! More

Al Gaines is the man to work with when buying a car. He provides excellent service and follow through. I purchased a 2016 Honda Odyssey and he drove 70 miles to deliver the vehicle personally after replac provides excellent service and follow through. I purchased a 2016 Honda Odyssey and he drove 70 miles to deliver the vehicle personally after replacing 2 new tires. The battery died the following day and Al helped to reimburse a replacement battery without incident. I recommend and would absolutely buy another car from Al. More

The service advisor, Juan Arriaga, made all the difference. Am fortunate that every time I bring my car, he is there. I came for a wheel alignment, the technicians did a wonderful job bringing my difference. Am fortunate that every time I bring my car, he is there. I came for a wheel alignment, the technicians did a wonderful job bringing my TACOMA to manufacturer settings. DCH did well compared to independent auto service shops. More

Wow, honestly this is probably the worst customer service experience buying a car I've ever experienced. Other than the nice demeanor from our sales guy Bradley, this place could not care less about your b experience buying a car I've ever experienced. Other than the nice demeanor from our sales guy Bradley, this place could not care less about your business. The sales manager could not have cared less if we bought a car or not. Mostly, the only word he told us was NO. No second key, no fixing the peeling tint on the windows, no taking a minor ding out, no changing out the tires, no budging on the price, no home delivery. Usually a place will at least accommodate a request or two so that you have a positive experience and want to tell your friends and family and return for another vehicle purchase. We even sent a message to the GM and never heard a word back. This place does.not.care. Our car was priced well and we feel good about that, but we will NOT recommend them nor will we ever buy a vehicle here again. More

Used car buyers beware!If you love the word No this is Used car buyers beware! If you love the word No this is the dealership for you. Also if you have a few additional questions NO one will get back to y Used car buyers beware! If you love the word No this is the dealership for you. Also if you have a few additional questions NO one will get back to you. Me- can you do any better on the price of this used car No it's the price to sell! I see it only has one key don't most cars come with two keys? You can have another key for $150.So you're not willing to give us another key No! I noticed there's No mats in the car and a few dings are you willing to help us with that because it's usually standard that there's mats in the car! No.. I noticed the car is on empty would you at least put gas in it so I can get it home No.. a lot of No in the customer service of this dealership. We even emailed the general manager with no response. Also bring a lot of snacks because it'll take you about 2 hours to do all the paperwork whether you're paying cash or if you have your own finance doesn't matter.. Even the salesperson was frustrated with all the No More

Christian and Javier were great. Super nice no hassle great deal. Very friendly and helpful. I'm very grateful for everyone T DCH Toyota of Oxnard great deal. Very friendly and helpful. I'm very grateful for everyone T DCH Toyota of Oxnard More

Does not stand behind vehicles they carry, customer service does not exist. Been twice to lot, sales too busy on cell phones no acknowledgement.. will not recommend to friends. service does not exist. Been twice to lot, sales too busy on cell phones no acknowledgement.. will not recommend to friends. More

We had Al Gaines (salesman) and Johnny Flores (finance) help us on Friday. It was the best and quickest car buying experience my husband and I have ever gone through. We were in and out from start to finis help us on Friday. It was the best and quickest car buying experience my husband and I have ever gone through. We were in and out from start to finish in an hour and a half. We were blown away by the staff professionalism. Everyone was masked and very conscientious of making sure everyone was as safe and everything as clean as possible for covid. We were in the middle of another deal at another dealership and left because it was such a bad experience. If you want a no pressure environment and want the facts straight forward then go to DCH and ask for Al and Johnny! More

Christian Rodrigues Very nice to meet you thanks again Christian Rodrigues Very nice to meet you thanks again you were part of my Daughters car owning experience you never forget your first car and you b Christian Rodrigues Very nice to meet you thanks again you were part of my Daughters car owning experience you never forget your first car and you blessed us Joseph. A More

I just purchase my third vehicle from DCH Toyota. As I entered the show room Alfredo helped me track down the Acura RDX that had caught my eye. After a test drive I was ready to talk about purchasing the entered the show room Alfredo helped me track down the Acura RDX that had caught my eye. After a test drive I was ready to talk about purchasing the vehicle. Elijah was able to make the numbers work and I was ready to sign. Marcus took me in the back for the final signing of the paperwork. And just like that I was off in my Acura RDX. Overall great experience and would highly recommend the team at Toyota DCH. More