DCH Toyota of Oxnard

Bob is a top notch professional. He always provides great service. I always want him to take care of my car service because I know everything will be handled perfectly. Areas of needed service are al great service. I always want him to take care of my car service because I know everything will be handled perfectly. Areas of needed service are always identified which, in the long run, saves me money. More

Bob Cobos got me the service that no other dealership could or cared to. When my 2007 Tacoma needed service Bob took care of the problem and got the service done. Period. I tried to get to the bottom of could or cared to. When my 2007 Tacoma needed service Bob took care of the problem and got the service done. Period. I tried to get to the bottom of the problem for several months with no luck. Called many places including Toyota corporation. Should have gone to Bob first. Great customer service. Thank's Bob for a job well done. Sincerely, Tim Peres More

Went to Oxnard Toyota just to look and found Vidal Casares (saleman) who was very helpful in helping me to find the truck of my dreams. After discussing the features of the 2007 Tacoma 4x4 and how muc Casares (saleman) who was very helpful in helping me to find the truck of my dreams. After discussing the features of the 2007 Tacoma 4x4 and how much it had to offer he was very helpful and gave me a great deal. He was a pleasure to work with and I would recommend any of my friends to go talk with him if interested in purchasing a new vehicle. He was very informative, easy going and made purchasing my new truck a breeze. It's the best service I have ever found when purchasing a vehicle. Thank you! More

Mr. Jones was very friendly and easy to talk to. The other salesman in their office were very nice as well. The whole dealership experience was quite different then my past ones with other dealers (12 other salesman in their office were very nice as well. The whole dealership experience was quite different then my past ones with other dealers (12 years ago and 19 years ago - different auto makes). I have recommended DCH Toyota and Mr. Jones to everyone I work with and to my extended family. More

hank you James! My sister and I had a wonderful experience with you and Tom and Debra too. This was my very first car buying experience and I feel fortunate that it was with your team. The tr experience with you and Tom and Debra too. This was my very first car buying experience and I feel fortunate that it was with your team. The truth is I was quite anxious about going through it without my husband there, but James, you seemed like a straight forward person and that gave me the confidence I needed to move forward. Thanks James. I drove up worried that everything was going too smoothly, too easily that something was about to happen. And something did because everything went right. And this can and does happen. Toyota of Oxnard is lucky to have you. Sincerely, A Very Happy New Prius Owner More

In 2004 I bought my Solara, first year of the new body design. With the purchase of my car I bought an extended warranty, which was a blessing. This month (October '09), I took my car in to have the brake design. With the purchase of my car I bought an extended warranty, which was a blessing. This month (October '09), I took my car in to have the brakes checked out. They were soft and spongey feeling. As it turned out my car needed master cylinder, booster, strut, and the caliber braket worked on and/or replaced. Sean in the service department totally stepped up to bat for me assuring me that the master cylinder and booster issues would be covered under my extended warranty and Chris the service manager went to bat for me in regards to my bracket and strut problem. Both Sean and Chris were very proactive in making sure my car needs were addressed and covered by the Toyota extended warranty program. George, who is a mechanic, got on the phone with me to explain in simple terms what they were doing mechanically to my car so I would have a better understanding. The service department at Oxnard DCH Toyota is great...all the staff there is great. Everyone is very friendly and customer service oriented. Would I recommend this dealership? You bet! More

Had a wonderful experience buying a new 2010 corolla sport from Vidal. One the first day, he took the time to explain the car, inside and out. I did a test drive, loved it, but was still looking- told sport from Vidal. One the first day, he took the time to explain the car, inside and out. I did a test drive, loved it, but was still looking- told Vidal we would be in contact with him the next day. He gave us his card without hasselling to make a quick deal. We came back the next morning, after looking at toyota of Thousand Oaks, which we received horrible service, only to be told about the salesmans desire for commission. Vidal was so helpful in the entire car buying experience- very helpful, patient, humerous, and knowledgeable. The entire process was, dare I say it, enjoyable! Thank you so much- love the new car! More

I drive from Westlake Village to this dealer only because of the level of service that I get from Cynthia in the Service Department. Despite ongoing problems with my car, they would not give up until it was of the level of service that I get from Cynthia in the Service Department. Despite ongoing problems with my car, they would not give up until it was totally solved. I have not experienced this level of attention at Mercedes or BMW. The service experice with Cynthia at DCH is one of the only reasons I would consider purchasing another Toyota. More

Since I bought my truck, I have took it for service to this dealer. I always get the help I need, especially from Cynthia. She is very helpful and is always ready to help even if she is not the service ad this dealer. I always get the help I need, especially from Cynthia. She is very helpful and is always ready to help even if she is not the service advisor. I also get service done quickly and correctly. More

Great experience! We were looking for a Toyota Yaris and could not locate one anywhere, so I submitted a request to several local dealerships. Al Gaines of DCH Toyota of Oxnard replied back stating he had o could not locate one anywhere, so I submitted a request to several local dealerships. Al Gaines of DCH Toyota of Oxnard replied back stating he had one coming in soon. It arrived, he called us and we took it for a drive. Al is the one of the most pleasant Sales associates we've ever worked with. He did not try to sell us something "they have" but worked to find us something "we wanted" (BIG difference). We did buy the car from them and actually enjoyed the experience. THANKS DCH Toyota of Oxnard. PS - and they have the BEST Cookies around. :-) More