DCH Toyota of Oxnard

Buying Certified Camry Worked with Mr. Al 'Captain' Gaines at the dealership. The deal went through so smoothly. They don't play games like many other dealers. He told me my Worked with Mr. Al 'Captain' Gaines at the dealership. The deal went through so smoothly. They don't play games like many other dealers. He told me my 'out of gate' price, followed by negotiation and purchase. Smooth and good deal. More

Toyota of Oxnard feels like home when I’m there. Very honest and caring. They were worried about me and my safety first. Number one in my book! honest and caring. They were worried about me and my safety first. Number one in my book! More

Great service department Have a 2003 Sequoia and have had it serviced and repaired at Oxnard Toyota since it was new. We had trouble getting it out of 4 wheel drive after a tr Have a 2003 Sequoia and have had it serviced and repaired at Oxnard Toyota since it was new. We had trouble getting it out of 4 wheel drive after a trip to the mountains and thought we blew the transmission or differential actuator or something expensive as we could not get it into any gear, it would not move. Called and spoke to Juan Arriaga and he stayed with me on the phone while I tried out his suggestions and IT NOW RUNS PERFECTLY! A simple fix And it did not cost me a cent, he made our New Hear happy! Thank you Juan. More

20k service was performed as required and Patty, the service rep, did an excellent job before and after service was completed. I highly recommend the service department. service rep, did an excellent job before and after service was completed. I highly recommend the service department. More

Can't get anyone on the phone or to have them return a call. Can't reach anyone to schedule service or to get questions answered regarding warranty. Called the Finance department several times, no answer but was Can't reach anyone to schedule service or to get questions answered regarding warranty. Called the Finance department several times, no answer but was able to leave two messages. Yet days later, no returned call. Emailed twice no response. Meanwhile, this dealership sold us car finding out later that all four tires were too small and definitely not for that car, which eventually forced us to have to replace all tires. All of these issues seemed to have now compounded making me realize that the dealership is only trying to make the next sale, and not interested in taking care of existing or prior customers. Perhaps I am taking this all out of proportion, but how would anyone else feel if they can't seem to get anyone on the phone or anyone to call back, not to mention the other issues that we are having with the vehicle. More

Amazing Customer service. Best customer service (Art). From the time I drop off vehicle in the morning to walking me over to shuttle area he made sure I was taken care of. Fol Best customer service (Art). From the time I drop off vehicle in the morning to walking me over to shuttle area he made sure I was taken care of. Followed up w me once vehicle was done. He offered a shuttle pick up. Will def recommend art garcia More

Finance department worthless Sales department of course was great. Once they hook you and shake on the deal your pretty much at the bottom of the priority list. Been a few weeks a Sales department of course was great. Once they hook you and shake on the deal your pretty much at the bottom of the priority list. Been a few weeks and Finance department hasnt paid off my trade in but has already been sold at auction. Dont know how that is. Anyway trying to get a hold of Tim in Finance is close to impossible. Try another Toyota dealer do yourself a favor. More

Horrible experience with trying to buy a used car I started my look for a Toyota approximately one month ago. I found their ad on CarGagus, cars.com, and had a terrible experience. They added on a ant I started my look for a Toyota approximately one month ago. I found their ad on CarGagus, cars.com, and had a terrible experience. They added on a anti-theft on for $895 and said it couldn’t be taken off.. How could I trust a company like this. More

2018 Toyota Tacoma TRD Sport Went In to get my 2018 Tacoma Serviced and get a recall handled and the Service Team Member Juan Arriaga was a big help !!! Got me in really quick and Went In to get my 2018 Tacoma Serviced and get a recall handled and the Service Team Member Juan Arriaga was a big help !!! Got me in really quick and set me up with a car loaner for a few hours !!! Really helped my day move smoother . Juan Arriaga was very professional and had a great attitude. I will definitely be bringing my truck back to get serviced at DCH Toyota of Oxnard thanks to Juan Arriaga . More

Don't Shop at DCH After reading some of the other reviews I can see this is business as usual for this place. Shady sales practices...and then when you try to resolv After reading some of the other reviews I can see this is business as usual for this place. Shady sales practices...and then when you try to resolve they say bring the car in and they will buy it back. This place is terrible. Would not recommend it to ANYONE. I purchase a car and they really up sold a door protective wrap. If you are getting that pitch do buy. they are literally $15 from 3M and the up sell for $500. That should have been my first clue what these guys are all about. More