DCH Toyota of Torrance

I actually went in to service my leased RAV4 but I also wanted to talk to sales about purchasing the vehicle. My experience was informative and I had the options available to me to make a sound decision in wanted to talk to sales about purchasing the vehicle. My experience was informative and I had the options available to me to make a sound decision in my particular case. They helped me through the DVM situation that was a challenge to get through because of my particular circumstances. I was very happy with the sales person, Angel. He was so helpful. Alex, who did the paperwork explained everything so I was left feeling confident about my decision. More

Great service as always with the advisors very friendly and great customer service thank you and great customer service thank you More

DCH Toyota service team was pro active. They performed two active recall during my appointment. I only called initially 1 active recall after receiving the first mail. The night after the s They performed two active recall during my appointment. I only called initially 1 active recall after receiving the first mail. The night after the service, I received the second recall mail. I checked and reviewed the document they provided after the recall and found out there that also did the second recall. Appreciate what you did there and saved our time going back again. Thanks to Margaret! More

Love my Toyota service was awesome they fixed all my problems Nikki Phillips was awesome problems Nikki Phillips was awesome More

The selling of my car and buying my new car was very smooth and relatively painless! Amado went above and beyond to facilitate all of the things! He hooked us up with Hudson who completed the transactio smooth and relatively painless! Amado went above and beyond to facilitate all of the things! He hooked us up with Hudson who completed the transaction. All in all it was a great experience. More

Maya Was an amazing service adviser Excellent customer service and easygoing Definitely makes a difference everything went very smoothly her vibe is just wonderful service and easygoing Definitely makes a difference everything went very smoothly her vibe is just wonderful More

Excellent service advisor. Very comfortable lounge. Quick service. Friendly staff. Tasty coffee machine and free snacks Very comfortable lounge. Quick service. Friendly staff. Tasty coffee machine and free snacks More

Easy to schedule an appointment. The service advisors are uniformly nice, although they do love to up sell you on optional services. This is typical, read your owners manual and kno The service advisors are uniformly nice, although they do love to up sell you on optional services. This is typical, read your owners manual and know what you want. And…I do love the coffee machine in the waiting area. I get too caffeinated as I drink so much of it. You could Get some more power outlets for customer laptops. And turn off The View on the tv. It’s loud and annoying. Maybe something innocuous, like a sports channel. More

Jose was a pleasure to work with, friendly, thorough, explaining the condition of the car and, without pressure, recommending servicing other components next time. A sense of humor is always welcomed. Th explaining the condition of the car and, without pressure, recommending servicing other components next time. A sense of humor is always welcomed. The work was completed on time and the service center waiting area nice. More

Very friendly and easy to schedule and complete the service that was needed and nothing more. service that was needed and nothing more. More