Had to go back again 6/8, as with first time going back from my first visit on 6/4, there was obvious issue with my right rear tire that was discussed and not rectified. This time, they checked it thoroughly as well as the other tires, and found the issue. I was happy with the way Alicia contacted me quickly once my comments were sent regarding my initial situation, and they were willing to do what was necessary to now to find the problem and take care of it, so that I can continue to drive safely. Although I had to lose 4 hours of work that night, what started as a frustrating and time consuming issue for me, ended with a positive result. For that I am now satisfied.