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DELLA Subaru

Plattsburgh, NY

4.9
84 Reviews

5105 US Avenue

Plattsburgh, NY

12901

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84 Reviews of DELLA Subaru

July 31, 2023

Friendly, knowledgeable and helpful sales and service staff. Makes servicing and purchasing a good experience. Great follow up too. Love Subarus. More

by shortcj48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, Jennifer Cordick
Aug 14, 2023 -

DELLA Subaru responded

Shortcj48, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing DELLA Subaru of Plattsburgh!

July 25, 2023

Express service such a great idea. Minimum waiting time. Friendly people to take care of my needs. More

by slryan51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris, Audrey, Brady
Jul 28, 2023 -

DELLA Subaru responded

Slryan51, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

July 20, 2023

The sales staff are an excellent group who are able to work together to provide an excellent experience for the consumer. Everyone appeared cordial, knowledgeable, reliable and committed. More

by bobhudak2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, Jennifer Cordick
Jul 22, 2023 -

DELLA Subaru responded

Hi Bob, What a wonderful "5 STAR" review. Jenn and Andrew, thank you for mentioning them. You made their day!!!! We all wish you the best with your new Subaru and hope you have a fun and safe Summer. DELLA Subaru 518-324-8400

Jul 30, 2023 -

DELLA Subaru responded

Bobhudak2, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing DELLA Subaru of Plattsburgh!

July 03, 2023

The service is spot on. They are fast to get to each car and they explain what they need to do very carefully, if there 's anything to fix. Oil changes are a relaxed time More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Drolette Kristine LaPlante Top notch service provided by both, Jennifer Cordick
Jul 22, 2023 -

DELLA Subaru responded

Hi Elizabeth, What a wonderful "5 STAR" review. Wow! All the way from Montreal just to have your vehicle serviced here? We look forward to helping you with all future servicing needs! Thanks so much! DELLA Subaru 518-324-8400

June 26, 2023

DELLA Subaru of Plattsburgh is the best! I've been looking for a new vehicle for a few months. Kara and Jenn were amazing. Their kindness, patience, and helpfulness was appreciated and I got More

by shannon.pw012
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kara Kipp, Jennifer Cordick
Jul 11, 2023 -

DELLA Subaru responded

Shannon, we really appreciate your great feedback and mentioning Jenn and Kara. We hope you continue to choose us for all your automotive needs! Take care.

June 22, 2023

Like dealership but ordered seat cover when we purchased car. Still waiting for seat cover More

by heather7139
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Jul 22, 2023 -

DELLA Subaru responded

Hi Heather! We are sorry this response has been so delayed. We would love to help you with this- sounds atypical for our dealership. Please call us at 518-324-8400 and ask for one of the managers by name so that we may better assist you. Ask for Jennifer or Brian. Thank you and we look forward to assisting you! DELLA Subaru

June 19, 2023

Della Subaru was great to work with. Set me up with a new safe car More

by kguay96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alisha, Jennifer Cordick
Jun 19, 2023 -

kguay96 responded

Alesha is great to work with. Took my first trip with my first Subaru .. I love it..

Jun 19, 2023 -

kguay96 responded

Thanks also to the rest of the sales dept

Jun 19, 2023 -

kguay96 responded

Subaru is the best car I've ever owened!

Sep 18, 2023 -

kguay96 responded

You were great! Love my car!

Sep 26, 2023 -

kguay96 responded

Della Subaru has the best sales, and service Dept. Alisha in sales is very helpful and knowledgeable. I love the Subaru she sold me. I still amazed at how smart that car is!! It always warns me if there are cars coming when I back out!!

June 07, 2023

They are always courteous, knowledgeable and quick to address our needs whether in person or in the dealership. More

by dprue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Jul 22, 2023 -

DELLA Subaru responded

Hi DPrue, Thank you for the wonderful "5 STAR" review. We really value our customers and feedback like this. Thank you again for taking the time to write this review. DELLA Subaru 518-324-8400

May 27, 2023

We recently purchased a new Subaru from Alesha in sales and did the financing paperwork with Jennifer. The entire process was done professionally and they were both very knowledgeable in what they do. Than More

by Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alesha Bailey, Jennifer Cordick
Jul 22, 2023 -

DELLA Subaru responded

Hi Rick, Alesha and Jenn all thank you for the wonderful "5 STAR" review. We all wish you the best with your new Subaru and hope you have an outstanding year. Thank you again for taking the time to write this review. DELLA Subaru 518-324-8400

May 24, 2023

Alesha and Jenn worked perfectly together to get me the trade value and monthly payment I wanted on my new subaru. I took forever to choose the one but no one else seemed to be annoyed by it. I’m the most More

by DAVIDBRIEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JENN, ALESHA
Jul 22, 2023 -

DELLA Subaru responded

Hi David! Thank you so much for taking the time to write this review and mentioning Alesha and Jenn- you made their day!! We look forward to seeing Lacy back in for service!! Best, DELLA Subaru 518-324-8400

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