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DSR Leasing

Mission Viejo, CA

2.5
36 Reviews

28321 marguerite pkwy, suite 208

Mission Viejo, CA

92692

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36 Reviews of DSR Leasing

January 15, 2023

Same story here as many before. Started with Jill, then switched to Chris. I’ve been asking for an update on my refund I was told 8 weeks ago was processing. It’s been 10 months s More

by Knucklehead
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jill Holder, Chris Montague
August 23, 2022

Rachel and the whole team at DRS Leasing were a pleasure to work with! They made our transaction quick and easy. They were responsive and very professional. I highly recommend them!! More

by ERIKWELLSJONES
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Rodgers
August 05, 2022

Helped me get my Toyota lease quickly and had my old lease picked up for me at the same time. Great service! Thank you DSR for making my experience grand. Big thanks to Anthony, Rachel and Breanne for t More

by LeslieW66
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Rodgers, Breanne Vincent
August 03, 2022

I called earlier about a car one the site. They were super informative and helpful More

by lyonking123
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Rodgers, Chris Montague
July 26, 2022

Trust the low reviews. Took my “deposits” and after 18 months never delivered the vehicle. I asked for deposit back and they held some saying it was non-refundable. Reporte More

by ryan
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jill, Chris Montague, Breanne Vincent
July 13, 2022

Don’t sign that contract! Super unprofessional. this isn’t a professionally run company. They have a lot of loose ends on their business side and they expect us to suffer for More

by Paulaj
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Anthony Lopez
July 06, 2022

this is my story. 1. Signed a Contract with DSR(Jill Holder) at 9/17/2021, I paid $795 service fee and $1000 deposit to order a Mercedes. 2. DSR noticed me Car is More

by Peter
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Chris Montague
June 29, 2022

I have sold TWO cars with DSR in the last several months. One car was not in my physical possession and the whole team was so supportive and helpful, and took what was really a stressful situation and made i More

by rachell
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Rodgers, Chris Montague, Eric Duss, Breanne Vincent, Andre Pier
June 07, 2022

unprofessional had been looking for a vehicle for a family member went to their site multiple times and then also called multiple times saying all the staff is meeting, when finally got to talk to some More

by ck1820
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Doug
Jun 07, 2022 -

DSR Leasing responded

Hi CK1820, Its unfortunate to hear your experience wasn't to your expectation. We looked into the file and read the notes, it looks like the initial quote that was sent to you was on a base model but after looking thru the available inventory and those vehicles having added features, the pricing would increase so the initial quote was no longer achievable with the added features. We can honor the initial quote if you factory order a model without the added features. thank you. Team DSR

May 25, 2022

I had been looking to purchase a Dodge Durango Hellcat for about a year, but because there was only 3000 made and it was only produced for a single year (2021) I was finding it impossible to find one that More

by Clintmckinney
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony and Monica
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