Dahl Chrysler Dodge Jeep Ram Stevens Point
Stevens Point, WI
Filter Reviews by Keyword
By Type
Showing 223 reviews
Love the truck, hate the add-ons scam I purchased a brand new Ram pickup. Great truck, and excellent salesman. However, when it came to the paperwork I was informed that I had to pay for I purchased a brand new Ram pickup. Great truck, and excellent salesman. However, when it came to the paperwork I was informed that I had to pay for locking lug nuts for $99 and an "anti-theft" package for $299. I told them I did not want either one and to take them off the price. I was told they were already installed on the truck, so I had to pay for them. Unhappily, I signed the paperwork and took my truck home. Then a few days later, I took a look at my truck. There were NO locking lug nuts. There was NO "anti-theft" system. When I went back to the dealership and informed them that I had paid for something I didn't want and they didn't provide, I assumed they would be fair and refund that money. No. They insisted I still had to have those things. Handed me a plastic package of locking lugs, same exact thing on Amazon is $37, but I was forced to pay $99...for something I clearly said didn't want. Then the "anti-theft" garbage. 5 stickers. For $299. 5 lousy stickers. Seriously? Nothing anti-theft about that at all. I trade trucks fairly often. My next purchase will be elsewhere, based on being forced to pay for something I didn't want...and didn't even get initially. My business will go to a fair dealership that is more concerned with happy repeat customers than ripping people off by forcing useless "accessories" on them. It's all a big money-making scam for the dealership More
Was looking for a safe reliable family car. This was the first time going to a car dealership and not feeling like the person I was working with was trying to scam me. Brandon was so wonderful t This was the first time going to a car dealership and not feeling like the person I was working with was trying to scam me. Brandon was so wonderful to work with and I felt really cared about working with us and our needs. I will definitely be recommending him to friends and family! We thought we were just looking around but we ended up buying our car that day! More
Customers come first!! Just leased my second Ram from SPCDJR and Brandon. Once again, expectations were met. I was treated fairly and with respect. Brandon went above and be Just leased my second Ram from SPCDJR and Brandon. Once again, expectations were met. I was treated fairly and with respect. Brandon went above and beyond and even assisted me with transferring my tonneau cover over. Quite skilled might I add, in less than 30 minutes!! There was a slight oversight that I mentioned in my survey, Jay reached out right away to make it right. I live local, it's nice to know I can stay local- highly recommended! More
Great customer service! Went in interested in a vehicle and Cody did an awesome job listening and helping me through the whole process. Definitely would recommend and/or come Went in interested in a vehicle and Cody did an awesome job listening and helping me through the whole process. Definitely would recommend and/or come again! More
Helpful They have a huge selection and Brando was actually listening to my concerns and made it feel like he was taking my opinions into consideration and did They have a huge selection and Brando was actually listening to my concerns and made it feel like he was taking my opinions into consideration and didn't just treat me like a path to commission! More
All about the sale Great when looking to purchase, after the sale POOR follow up. Never available to take or return a call. Had to wait OVER one hour at dealership to t Great when looking to purchase, after the sale POOR follow up. Never available to take or return a call. Had to wait OVER one hour at dealership to talk with Eric about the poor quality of service I received. I would NEVER go back there, ended up going to another dealership in Wausau. Wausau dealership provided excellent service and treated me kindly. I went to Wausau to purchase a 2nd truck because the service was outstanding More
Good sales staff I came in looking for a new truck, Luke did a good job listening to my needs and found the truck that fit my needs and budget. I also got a good amoun I came in looking for a new truck, Luke did a good job listening to my needs and found the truck that fit my needs and budget. I also got a good amount for my old truck on trade in. Overall good experience. More
These guys are amazing Brandon and Eric did everything in their power to find me a great car in my price range. They did that and more. I would would recommend them to every Brandon and Eric did everything in their power to find me a great car in my price range. They did that and more. I would would recommend them to everyone. More
Thorough dealer review of Jeep models. Dealer rep. Tim Coppersmith, quickly came to my aid looking over Jeep models, especially my favorite the Compass. He showed me the different vehicle Dealer rep. Tim Coppersmith, quickly came to my aid looking over Jeep models, especially my favorite the Compass. He showed me the different vehicle equipment differences and then assisted me on a vehicle drive, which was a very pleasant experience. The Compass was a great driving SUV. I was surprised of the overall quality. Randall Kernen More
Brandon’s great service I came in with my wife to looks at jeeps. Brandon with Eric and Kevin were able to get us into a compass that we felt great about. Top notch care and I came in with my wife to looks at jeeps. Brandon with Eric and Kevin were able to get us into a compass that we felt great about. Top notch care and service. I’d highly recommend Brandon for any vehicle needs. More