Dahl Ford - Davenport

Great customer service I recently traded mu Fprd Cmax and bought an Ford Explorer Limited 2017. The service was great and experience was excellent. I will come back in the I recently traded mu Fprd Cmax and bought an Ford Explorer Limited 2017. The service was great and experience was excellent. I will come back in the future and see my sales rep Elias Muñoz. More

Service Center Feedback I have owned Ford cards for the last 10+ years and always choose another local Ford Dealership for my service. Always. But, after a few horrible exper I have owned Ford cards for the last 10+ years and always choose another local Ford Dealership for my service. Always. But, after a few horrible experiences with the other guys, I contact Javier at Dahl for help. Javier told me that April would be contacting me first thing on Monday and that she would take care of me. Not only did April contact me on schedule, we had my car in the next day, had detailed notes on the work to be done, and had Hertz ready for me to give me my rental per my extended warranty. Did I also mention that she knew who I was as soon as I walked in without me even telling her my name!? All of my concerns were corrected on the car, the service center communication was on point, the transaction was easy and painless and Im completely satisfied. I hate having my car in the shop. Even more, I always feel like Im being taken advantage of. Not this time. No cluster of miscommunications, no running around looking for my keys and MOST IMPORTANTLY - I didn't have to walk to the back of the lot in the cold weather to get my car myself. It was pulled up to the door, warm and ready for me. It's the little things that matter. More

2016 ford explorer Thank you for the great experience on making the purchase on my wife's ford explorer it went as seamless as possible along with the vip manger brenton Thank you for the great experience on making the purchase on my wife's ford explorer it went as seamless as possible along with the vip manger brenton miller. thanks guys for all of your help now its time for a new truck for myself. More

Above and beyond My Mustang had a issue with the leather on the steering wheel and I brought it to the service department to see what could be done. They went and got My Mustang had a issue with the leather on the steering wheel and I brought it to the service department to see what could be done. They went and got a camera and took pictures of it to send to Ford to get the whole steering wheel replaced. No questions asked. I never felt so taken care of, but that's not it. I also had some tires being put on also so we scheduled it at the same time to avoid multiple trips. I was going to be out my car and the service department had no "loaners" at this time when it was scheduled. Not wanting to reschedule April in the service department went above and beyond by telling my problem to the agent that sold me the car James Drummond. He jumped on it and got me a vehicle to drive and made me feel like a king. Both sales and service at Dahl has always gone above and beyond for myself and everyone I have known. They really to get it there and go the extra mile. More

awesome javier calleja we were very pleased with Javier and mike the financial manager. they were so friendly and helpful with any questions we had. Javier just made us feel we were very pleased with Javier and mike the financial manager. they were so friendly and helpful with any questions we had. Javier just made us feel comfortable right from the start. will definitely go back to him when we are ready to trade cars. love our new escape. More

Everyone there is so helpful and kind!! Elias Munoz was fantastic!!!! We had him laughing and was keen to join in with our fun and excitement! Would definitely ask for him again! Elias Munoz was fantastic!!!! We had him laughing and was keen to join in with our fun and excitement! Would definitely ask for him again! More

Dan Medberry rocks! Dan did a fantastic job locating the truck I was looking for. Obviously i am a loyal customer and the typical "dog and pony show" isn't really necessa Dan did a fantastic job locating the truck I was looking for. Obviously i am a loyal customer and the typical "dog and pony show" isn't really necessary at this point with me. You guys know how I like to buy. No fuss. No muss. Quick in and out experience, as I don't have all day to sit in a dealership. I appreciate and notice the extra effort this time and will surely continue to give Dahl first consideration when purchasing a Ford. Now if only you guys sold jeep and classic mustangs I'd never have a reason to buy from anywhere else! More

trade in of 2014 escape for 2017 escape after bad experience about 3 months ago that ended with no deal, Javier Calleja who sold me my 2014 escape called me last week with the same speel "if after bad experience about 3 months ago that ended with no deal, Javier Calleja who sold me my 2014 escape called me last week with the same speel "if we can keep your payments close would you consider trading to a 2017.Escape. After I told him what happened he told me what Dahl could do for me to keep me happy. I called him the next day and said if he kept his promise of what my monthly payment would be and I could be in and out (signed, sealed and delivered) in 1 1/2 hours (lunch break) I would gladly trade up. I could not be happier, Javier and Mike (finance) had me out in just over an hour. More

Trade in Brenton and Mr Munoz were wonderful, they worked together well. Would definitely recommend this dealership to anyone. They gave us time by ourselves t Brenton and Mr Munoz were wonderful, they worked together well. Would definitely recommend this dealership to anyone. They gave us time by ourselves to talk. Even fed us which was very nice. They even were nice when I changed my mind on the SUV I wanted. More

Routine Maintenance Work was scheduled at time requested and completed in time frame estimated. Additional questions regarding vehicle were answered at that time, with o Work was scheduled at time requested and completed in time frame estimated. Additional questions regarding vehicle were answered at that time, with options on possible solutions provided. More