Dale Earnhardt JR Buick GMC Cadillac

Excellent service, friendly, knowledgeable personnel. Great Service Department. Our Buick Enclave, purchased last year from Dale Earnhardt Buick Cadillac is a wonderful automobile and we are thoroughly Great Service Department. Our Buick Enclave, purchased last year from Dale Earnhardt Buick Cadillac is a wonderful automobile and we are thoroughly enjoying it. More

Everyone was friendly and professional from the moment I arrived. Tracy had the Acadia ready for a test drive when I arrived and made the process fast and efficient. arrived. Tracy had the Acadia ready for a test drive when I arrived and made the process fast and efficient. More

I was pleased with the services that I received and the prompt attention that was given. Your staff is always friendly and professional to customers. prompt attention that was given. Your staff is always friendly and professional to customers. More

Easiest, most hassle-free car buying experience to date. Everything done via phone and email and car delivered to me for paperwork finalization. Highly recommend! Everything done via phone and email and car delivered to me for paperwork finalization. Highly recommend! More

The after 5:00 PM service was excellent. Paul provide quality salesmanship up to about 9:00. He made sure I drove away in my GMC Terrain, Reddington, with a huge SIMLE. 😁 quality salesmanship up to about 9:00. He made sure I drove away in my GMC Terrain, Reddington, with a huge SIMLE. 😁 More

Very clean and courteous, you do not feel hounded. Went out of their way to get a color I wanted. A nice, no haggle deal and finance does not try to sell you anything additional that you do not need or wan out of their way to get a color I wanted. A nice, no haggle deal and finance does not try to sell you anything additional that you do not need or want! More

Worst experience ever purchasing a vehicle! First, this was an online "door to door" purchase, yet I had to go to a local dealership for paperwork and to pick up the car. During Covid, "door to First, this was an online "door to door" purchase, yet I had to go to a local dealership for paperwork and to pick up the car. During Covid, "door to door" was a must for me and a huge selling point. When dating my check, I made a mistake and dated it for August 24th instead of July 24th, which was inconvenient and a pain, I know. The sales person and financial assistant spoke to and texted me in a manor that was unacceptable and accused me of writing a fraudulent check. Even with the check situation out of the picture, the service was negative in every way possible. More

Christ Rogo in the service department did an outstanding job working with Car Shield to get them to honor their warranty on my 2008 GMC Sierra. Thanks, Chris! job working with Car Shield to get them to honor their warranty on my 2008 GMC Sierra. Thanks, Chris! More

Service Department The people are courteous in person, but I recently took my truck to the service department for issues in the front drive train or suspension on Octobe The people are courteous in person, but I recently took my truck to the service department for issues in the front drive train or suspension on October 21st and got it back on November 4th. It was still making same noise (clicking/popping) after I got it back, I took it back November 9th for same issues,. I got it back again after they said the issues were fixed again on November 12th, well it’s still making the same noise. They said that the right cv axle was replaced on the first visit, and they said a control arm was replaced on the most recent visit. This dealership has done nothing but waste my time, and it’s such a shame that they don’t seem to realize what a disgrace they are to GMC. I bought a brand new 2002 GMC Sierra and never had any issues or complaints, and then owned a used 2007 GMC Sierra that I was repaired a few issues myself during the time I had it. I would never recommend Dale Earnhardt Jr GMC of Tallahassee to anyone, and I noticed that I wasn’t the only customer dissatisfied with your service. More

Felt at Home with these Guys! Paul Fannon my sales rep was so very helpful I live in Lafayette, LA and have never purchased a vehicle out of state but circumstances being what they Paul Fannon my sales rep was so very helpful I live in Lafayette, LA and have never purchased a vehicle out of state but circumstances being what they were it was the smartest move. Paul handled things in a manner that I felt was above and beyond! I felt complete trust in him, in my phone conversations and in person meeting, when we finally met. He's a real honest down to earth guy!!! Also John Cray in the service department was a great help as well with my old vehicle that I traded in, as far as advising me of my options and again that trust factor. More