Dale Earnhardt JR Buick GMC Cadillac

This Dealership is the Best in town because the employee's actually listen and care about their customers. I felt like not only did we get a car but also made some really great friends! I will only employee's actually listen and care about their customers. I felt like not only did we get a car but also made some really great friends! I will only buy from this dealership from now on. Justin Goodwin is a great client rep and a very patient person. I was so frustrated when I got to this dealership because I had been to 2 other big dealerships in town and their customer service and willingness to help was not a priority to them. Dale Earnhardt Jr Chevrolet on Tennessee St could learn a lot from this dealership. Justin, Thank you so much for being patient and making it happen for us. You are a wonderful sales rep and a great person as well!!!! We wish you and your family nothing but the best! More

My fiance and I came in to inquire about a truck that was being sold in Kansas. We were fortunate enough to work with Rickey Miller. He is a great salesman, very friendly, and most importantly, he didn't pr being sold in Kansas. We were fortunate enough to work with Rickey Miller. He is a great salesman, very friendly, and most importantly, he didn't pressure us. He got the information on the truck, got us within our budget, and had it transported from there to here quickly. The whole experience was excellent. I will definitely recommend Rickey to anyone looking for a new or used vehicle. More

I walked in to Dale Earnhardt Jr. on Valentines Day not even expecting to look at a car let alone drive home with a 2002 Toyota Solara (which is in PERFECT condition) hours later. Rickey Miller was phenome even expecting to look at a car let alone drive home with a 2002 Toyota Solara (which is in PERFECT condition) hours later. Rickey Miller was phenomenal. He helped me buy my first car, my baby and 2 days later I referred my best friend and he hooked her up with the same amazing prices and customer service that I received. Brian was very helpful as well! The team at this dealership know what they're doing and have nothing but the best intentions for their customers. More

We went to Dale Ernhardt for service on our Buick and walked out with a brand new GMC Terrain. Scott was a very good salesman; knowledgeable and fun to work with. Scott and Lee managed to get us the dea walked out with a brand new GMC Terrain. Scott was a very good salesman; knowledgeable and fun to work with. Scott and Lee managed to get us the deal that worked for us. We love our Terrain and felt comfortable in our new vehicle thanks to the great tutorial from Scott. More

I would like to take a moment to thank the staff at Dale Earnhardt Jr Cadillac the salesman was kind friendly and trustworthy (Rickey Miller) I just love my new XTS . Rickey was a no pressure salesman and Earnhardt Jr Cadillac the salesman was kind friendly and trustworthy (Rickey Miller) I just love my new XTS . Rickey was a no pressure salesman and I asked him a million questions and he never tried to bs me if he didn't know he went to someone who did he made sure I was very comfortable with my purchase and to my surprise I got a free I pad with an app to explain how to work everything on the dash. I stopped by the dealership a few days ago to explain I was going on a trip this weekend and needed a refresher on how to set the trip meter and fuel mileage. Rickey spent 30 minutes with me probably missing out on buying customers that's service after the sale to me. I will send my family and friends to see him and the great staff at Dale Earnhardt Jr More

My best friend and I just bought very nice used cars for under $6,000. We told him our "broke college kid" budget and he found us both something we LOVE. Awesome guy, will work hard to please his customer! under $6,000. We told him our "broke college kid" budget and he found us both something we LOVE. Awesome guy, will work hard to please his customer! (also made the long process of buying a car bearable- that's hard to do) More

Mr. Justin Goodwins' quality of assistance was outstanding. When I was doing the paperwork for my purchase, he was personally cleaning the car with the cleaning crew. He didn't see me observing outstanding. When I was doing the paperwork for my purchase, he was personally cleaning the car with the cleaning crew. He didn't see me observing until I said "WOW". What unexpected service. You dealership earns a big 10+ in my book. More

I spoke with Scott about a Honda mini-van. They didnt have any on the lot in Tallahassee but within about 20 mins Scott called me and said he had found several at the other locations ( that were in our b have any on the lot in Tallahassee but within about 20 mins Scott called me and said he had found several at the other locations ( that were in our budget). Scott was very helpful and friendly. Unfortunately we were not able to purchase the vehicle due to a change in circumstance. We will be working again with Scott when we are able to purchase a vehicle. Thanks Melissa More

Paul Fannon has to be the most energetic, "clairvoyant," and "people-savvy" auto customer service specialist I've ever met -- and done business with! He has just sold my family two cars! "clairvoyant," and "people-savvy" auto customer service specialist I've ever met -- and done business with! He has just sold my family two cars! My wife and I have a residence in Colorado for which we wanted to have a 4WD vehicle available to drive when we're visiting there (4 months a year). Because Dale Earnhardt Jr. of Tallahassee is near our home in Florida, we stopped by just to advise the dealership of our interest in any relatively low-cost, used 4WD drive that might come available in the next six months. We were surprised when the day after our visit, we were phoned by Paul Fannon that he had something really great available that he thought we'd like. Not thinking we would/could work out a deal for the vehicle he described, we visited the dealership and were pleasantly surprised by what Paul had found. Initially, we balked at the newness of the vehicle since we would not be driving it much in Colorado; Paul reminded us that because it was so new, it would last "forever" and allow us to travel from Denver throughout the west worry-free in a very reliable and safe newer vehicle. We bought it on the spot and are just thrilled with the purchase, a 4WD SUV! While talking with Paul, we mentioned that our son and his wife might be in the market for a reliable used car, as their current car was on its last legs. Two days later Paul called and said he had the perfect car for the kids based on what we had told him. Again, I thought the vehicle he wanted to show us was too expensive. Paul was so sure that this is what the kids would want, he called and said he'd bring it to us and them at their house after work! Imagine, truly individualized, customer service! Who does that anymore? Paul does. The kids were blown away with the car (beautiful, terrific condition, low mileage) and at a price they could afford because it would last them many years. They are closing the deal as I write this. As parents we're so happy that Paul Fannon really knew what we and the kids wanted and had the initiative to "bring the deal to us" on his own time! Wow! Now that's customer service, and Dale Earnhardt, Jr. of Tallahassee is fortunate to have a highest caliber individual like Paul as a client specialist. The dealership will continue to get our business as long as Paul is there, and we'll tell this story over and over to our friends! Thanks Paul, from the Williams family. More

Scott deserved this rating based on his diligent effort to find the exact suv I wanted. He was also able to get me more money for my trade than any other dealer I visited. I am very pleased with the custom to find the exact suv I wanted. He was also able to get me more money for my trade than any other dealer I visited. I am very pleased with the customer service I received and the vehicle looks and drives like new. Scott cares about his customers and ensures they are happy every step of the way. I, also, appreciated that he was not pushy like most salesmen and gave me many options and time to think about what was right for me. I will definitely recommend Dale Earnhardt, Jr. Buick GMC Cadillac dealership and Scott to my family and friends, they have a great staff and great, quality vehicles. To add a huge plus, I was also able to meet Dale Earnhardt, Jr in person and have my picture taken with him!?? Overall Experience: 10/10 More