Dale Earnhardt Jr. Chevrolet

I cant say enough about Dale Earnhardt Jr. Chevrolet! Our salesman, George, was absolutely amazing at helping us find our new Traverse. He wrote down what we wanted and didnt want, and picked Chevrolet! Our salesman, George, was absolutely amazing at helping us find our new Traverse. He wrote down what we wanted and didnt want, and picked out the perfect fit on the first try! Ham was also a pleasure to work with, he kept the process light and entertaining so we didnt feel so stressed about the process. I cant recommend them enough and look forward to dealing with them when its time for my husband to get a new truck! More

For years we avoided this dealership because of things we’d heard and reviews we’d seen, but our recent experience was the complete opposite. I’m not one to write reviews unless I feel strongly about it we’d heard and reviews we’d seen, but our recent experience was the complete opposite. I’m not one to write reviews unless I feel strongly about it one way or another. George, our salesman, was absolutely amazing. He was friendly, personable, and incredibly patient with us for hours while we went back and forth trying to decide. Never pushy, never rushed. We honestly felt bad for how long we took, and he stayed kind the entire time. The GM, Brenden(sp?), was just as great to work with. I had left something sentimental in my trade-in and George made sure I got it back, which meant a lot. And when I had a small “issue” checked out on my suv a week later, he was just as helpful and involved through that process too. Highly recommend George! Overall, a great dealership and a completely different experience than we expected. More

My wife and I bought 2 brand new vehicles at the same time. Well over 100k in the same day. All we wanted is payoff for her behicle and they said "no problem" then come to find out they rolled in 7k in n time. Well over 100k in the same day. All we wanted is payoff for her behicle and they said "no problem" then come to find out they rolled in 7k in negative equity and never mentioned it. We have now purchased 4 brand new vehicles from them and it will be the last vehicles we ever buy there. Customer loyalty means nothing.to them! Im disgusted. My son turns 16 in June and will be buying him a new truck and they just lost that business!!!! More

Great people, great service. I highly recommend Dale Earnhardt Chevrolet.Next time you are in the market for a car, I would suggest starting there. I highly recommend Dale Earnhardt Chevrolet.Next time you are in the market for a car, I would suggest starting there. More

Alex Griffee was Great! ! Super helpful and made everything a breeze! 10 out of 10 in my book! Thank you so much for all your help!! ! Super helpful and made everything a breeze! 10 out of 10 in my book! Thank you so much for all your help!! More

Caleb Clark is a very honest, reliable, professional salesman. He has worked diligently trying to find us the vehicle we want. Always just a phone call away if we have questions. He cares about his c salesman. He has worked diligently trying to find us the vehicle we want. Always just a phone call away if we have questions. He cares about his customers!! So glad we connected… More

Great people, great service! Brandon & team care about their customers, blessings!! Sales or service... this is the store for you! Brandon & team care about their customers, blessings!! Sales or service... this is the store for you! More

Jared Lester made buying my 2025 Tahoe High Country smooth and stress free. He was helpful, informative, and direct. Dante in financing was excellent, answering all my questions without pushing extr smooth and stress free. He was helpful, informative, and direct. Dante in financing was excellent, answering all my questions without pushing extras. Thanks to Jared and Dante, this was one of the easiest car buying experiences I’ve ever had. More

10000/10 recommend ALEX KOONCE & BRANDON (general manger)!!!! I was treated very nice as well as polite. These two worked very hard to make sure that me & my son was satisfied with my new vehicle. Af manger)!!!! I was treated very nice as well as polite. These two worked very hard to make sure that me & my son was satisfied with my new vehicle. After being treated very poorly from 4 dealerships in the area Dale Earnhardt Jr west Tennessee street treated me as family. Thank you for my 2026 CHEVY TRAX LS!!!!!!!! LOOKING FOR NICE SERVICE & CUSTOMER SERVICE???? Alex and Brandon are the two for you! My life has changed on September 05, 2025!!! More

I was 100 miles from my home when my 2025 Chevy Blazer was towed into this dealership on June 14, 2025 and Johnathan checked me in. My Vehicle was only 5 months old with 5,550 miles on it when the engine was towed into this dealership on June 14, 2025 and Johnathan checked me in. My Vehicle was only 5 months old with 5,550 miles on it when the engine indicator came on and car was not operating properly. This was a Saturday and I was told my service appointment would be on Thursday June 18th. I called the dealership on that day and was told the transmission would have to be rebuilt and the parts had come in on the previous day. On Friday it took me until 3:00 PM o finally get lined up for a rental car. My biggest problem with the service department is they never initiated contact with me. I had called my service advisor a time or two but finally after the 3 weeks I began trying to get some information on my car. Finally on July 8th I talked to the service manager and he called and said all parts had been given to technician and it should be a couple of days. After 4 weeks of frustration on July 11th, I tried to reach the dealership manager but was told he no longer worked there, so I asked for assistant manager and was told he was not available. I asked if there was anyone in charge and they finally connected me to a sales associate. They listened but, had service manager to call me. But that got no results. On July 14th, at the beginning of the 5th week. I called and asked for the assistant manager, but again he was unavailable. I talked with service manager again and he said transmission was installed an they were connecting everything back together. Finally on Tuesday July 15th at 5:30 my car was ready. On July 16th I went to pick up my car. I was directed to my service adviser. I stated my name and told him I was there to pickup my car. He asked me if it ready? Who called you? I told him Terrick had called me. He walked back to a couple of gentlemen and said Mrs. Johnson is here to pickup her car and one of them asked—Jan Johnson—he turned around and looked straight at me and left. I’m sure everyone down there knew my name by the 5th week While I’m thankful to have my vehicle, I understand waiting my turn but guess I expected more with the name of Earnhardt and Hendrick attached to it. More