Dale Earnhardt Jr. Chevrolet

Great experience and great sales employees I came in and had the pleasure of working with Tyler Pegg. I felt very comfortable and not pressured to make any decisions in that moment. He helped m I came in and had the pleasure of working with Tyler Pegg. I felt very comfortable and not pressured to make any decisions in that moment. He helped me find exactly what I was looking for and stayed patient with me while I was indecisive. Tyler had a positive attitude for the duration of my time there and had a great sense of humor. Would definitely recommend coming here as well as working with Tyler! More

Great Experience I am one who dreads walking into a car dealership to purchase a vehicle. The unknown is what scares me. Am I getting a good deal or being taken advant I am one who dreads walking into a car dealership to purchase a vehicle. The unknown is what scares me. Am I getting a good deal or being taken advantage of? At Dale Earnhardt Chevrolet, Anthony Brewer put me at ease. My experience was him changed my whole perspective. I absolutely love my new Tahoe and will do business with his again next year for my daughters sixteenth birthday present. Thanks again DEJ, you have a winner in Anthony Brewer. More

James Davis I visited your dealership to purchase a car for my son. I had been unsuccessful at several other local dealerships. The 'games' in the buying process I visited your dealership to purchase a car for my son. I had been unsuccessful at several other local dealerships. The 'games' in the buying process always frustrate me because I generally state my desire not to haggle, I am a buyer, let's make a deal. Mr. Davis actually accepted my statement ans went to work. I purchased the car. His post sales follow up was professional. He called to check find out how my son liked the car and how his birthday went. Great job. More

Horrible very disappointed The absolute worst car buying experience me and my wife had ever had the sales staff were real pushy I agreed to the shipping of a vehicle seen on an The absolute worst car buying experience me and my wife had ever had the sales staff were real pushy I agreed to the shipping of a vehicle seen on another lot on by Hendrix motors I was told several times by this dealer and the other dealer that it was a beautiful truck The truck was delivered in horrible condition totally scratched up lots of dings in each side of the vehicle two huge debts on the roof and they still expected me to buy this truck not a good experience when I refuse to purchase this vehicle The management staff got angry andI was called a liar to my face by one of the sales management personnel never in my life have I been treated so poorly at dealership More

Terrible Dealership - Avoid like the plague I scheduled an appointment for 2pm to get an oil change. I arrived 5 minutes early, but the service advisor didn't come out until 2:15 and then infor I scheduled an appointment for 2pm to get an oil change. I arrived 5 minutes early, but the service advisor didn't come out until 2:15 and then informed me that the appointment was for them and not for the oil change. After meeting with them, my truck would be placed in line. What good is an appointment???? I could have driven in and gotten the same service. I thought after the terrible experience with them when I bought the truck, I thought that I would give their service a shot. Not any more. I will drive 100 miles to avoid this dealership if I have too and I suggest that you do the same!! More

Poor Service! I made an appointment to bring in one of my vehicles for tire service on Saturday Feb. 27th 2016. After talking to the manger and Rashad about what wa I made an appointment to bring in one of my vehicles for tire service on Saturday Feb. 27th 2016. After talking to the manger and Rashad about what was covered under my tire guarantee I purchased when I bought two sets of tires. That Service Department talked me into buying from them instead of purchasing them at Discount Tire like I normally do. I told Rashad to please have them inspect the tires because I had one go low almost flat the week prior. I also informed him I volunteer with a youth group and did not want to get stranded when we were traveling. I left my vehicle with the Service Department for several hours. After I picked up the vehicle I noticed they had not removed screw from a tire. I have called and left messages with NO reply to schedule another appointment. What a waste of time! So much for Dale Earnhart Jr. Tallahassee Chevrolet “World Class Inspection”. More

bait & switch I found a used vehicle at another Hendricks dealership and Dale Jr Chevrolet had it picked up and brought to their location. I agreed to the transport I found a used vehicle at another Hendricks dealership and Dale Jr Chevrolet had it picked up and brought to their location. I agreed to the transport fee. When the car came in Justin Caraway called and kept telling we what a clean nice vehicle. When I inquired about picking it up I was told there was some minor issue and it was in the service dept. I was put off several weeks and finally told the motor was bad and they were sending it back to the dealer it had come from. When I asked if they were keeping it for them selves I was assured it was going back. I had asked this because I saw it listed on there Web site but was told every vehicle that comes to them is automatically listed and it was a mistake. Well two months later I see it on the lot and on there web site for sale at nearly double the price I found it for. I know it is the same vehicle because I verified the vin#. If you plan to make a purchase there be careful because you sure can't believe what they tell you. More

Frustrating Had an "appointment" for an oil change and tire rotation. Was told "based on the number of cars that came in ahead of you, it will be about 2 hours". Had an "appointment" for an oil change and tire rotation. Was told "based on the number of cars that came in ahead of you, it will be about 2 hours". Huh? Why does it matter how many cars were ahead of me, I had an appointment? (And it was early; 7:30 am, not like it was late in the afternoon!). OK, so I waited 2 hours for my "free" oil change and tire rotation, not ideal but whatever. The icing on the cake came the next morning when I woke up and discovered 2 quarts of oil spread across my garage floor. I took my truck to SuperLube and let them fix Chevy's screwup. They only charged me for the 2 quarts of oil they added. I then went home and cleaned up a nasty mess on my garage floor. Needless to say I will not be heading back to Dale E. for service on my Silverado ever again! More