Dale Earnhardt Jr. Chevrolet

Overall it was a fairly good experience on buying a new car. Wasn't exactly what we wanted, but we still the car we purchased. The customer service is wonderful, but plan to stay the whole day because it w car. Wasn't exactly what we wanted, but we still the car we purchased. The customer service is wonderful, but plan to stay the whole day because it was timely. More

My 84 year old mom and I started the day looking to trade in her 1999 Cadillac. We had thought about trading the car about a year earlier when she thought she wanted an Impala. When we arrived we were warmin in her 1999 Cadillac. We had thought about trading the car about a year earlier when she thought she wanted an Impala. When we arrived we were warming greeted by salesman, Steve Tucker, who seated us so he could find out what we were interested in. After gathering the information he brought up three different style cars and it was at that point we realized the Impala was too large for her but the Malibu seemed to be the right fit! But we were not convinced she would feel she had the luxury of a Cadillac. Since we wanted to run over to the Cadillac dealership, which is also owned by Dale Earnhardt, Steve took us over to look at the SUV Crossover. It was at this time she decided the Malibu was perfect for her. We then returned to his dealership to make a deal. While working on the paperwork I realized I had to pick up my car which was in the shop before they closed. At this time Barbie Jordon graciously stepped in to finish the paperwork for Steve and had him take me to pick up my car! Wonderful people and wonderful experience.....and the Malibu has all the bells and whistles that the Cadillac ever thought of having! More

He won't let you leave without what you want but he's a very nice young man also he will get you in what ever you want before you leave the lot you won't leave without a car he's a very nice young man also he will get you in what ever you want before you leave the lot you won't leave without a car More

David was very courteous and knowledgeable. He expedited my vehicle's servicing needs with the utmost professional efficiency. I’m very pleased with the superb customer service I receive from the Dale Earnh my vehicle's servicing needs with the utmost professional efficiency. I’m very pleased with the superb customer service I receive from the Dale Earnhardt Jr. Chevrolet staff. They are the best!! More

I finally found a mechanic we can trust! Everyone is very helpful and friendly. David Rodes delivered bad news in a professional manner and made it easier to handle. He gave us great advice! helpful and friendly. David Rodes delivered bad news in a professional manner and made it easier to handle. He gave us great advice! More

David is knowledgable and helpful. He always goes above and beyond to insure we understand what is happening w our vehicles, and his honesty is refreshing! and beyond to insure we understand what is happening w our vehicles, and his honesty is refreshing! More

Mr. Rodes was very courteous and knowledgeable. He listened to my concerns and advised what needed to be done to get me on my way. I was very impressed and would use this dealership service center ag listened to my concerns and advised what needed to be done to get me on my way. I was very impressed and would use this dealership service center again. More

Chase was great!He made the process very easy. To be honest, as a woman buying a car for the first time I was extremely afraid to come in and buy, but chase made it easy and treated me with utmost respe honest, as a woman buying a car for the first time I was extremely afraid to come in and buy, but chase made it easy and treated me with utmost respect and courtiousness and for that i am extremely thankful. I recommend chase for all, men and women alike. More

Mr. Rodes demonstrated excellent customer service skills and was very knowledgeable in answering my questions. I was in and out in no time. Thanks for the excellent and timely service. and was very knowledgeable in answering my questions. I was in and out in no time. Thanks for the excellent and timely service. More

I'm handicap and my wife had service done at dale earn heart dealer, they dealt with us unprofessional they take advantage if they can not owning up to there mistakes. If u are disable and women I te earn heart dealer, they dealt with us unprofessional they take advantage if they can not owning up to there mistakes. If u are disable and women I telling you the biggest mistake of your life is having them service your vehicle. My vehicle was leaking oil and they Advised my wife, who took the car in that she needed cv axle work done, they change the plastics boot and charge $400 both sides. Ppl u can buy brand new axles for that price whole assembly. Any way ethics is a big problem on them. Now to the causing of failure with engine w/shote repair of seals leaking of oil caused my engine to have a blown motor costs $1800. Now because extended warranty endurance says your mechanic is at fault they denied to fix leaving me to pay for expenses of dealer finding out the cause of there mistake $400. Without service department fixing there mistake. Leaving the consumer responsible for buying a new motor that had only put 7000 Miles since service. More