Dallas Dodge Chrysler Jeep RAM

The experience was very smooth and my salesman Amado was very informative, In and out in 2 1/2 hours! very informative, In and out in 2 1/2 hours! More

Valentine was our sales rep. Excellent service, even more product knowledge and had everything ready to go when we arrived. Will definitely be back to purchase another vehicle fr Excellent service, even more product knowledge and had everything ready to go when we arrived. Will definitely be back to purchase another vehicle from him soon! More

The representative jasmine was very not friendly poor customer service definitely will not be coming to get anything service at this location just because of the lack of customer service I was provided s customer service definitely will not be coming to get anything service at this location just because of the lack of customer service I was provided she was definitely unprofessional and to laugh after I corrected her behavior and asked her her name and I will be reporting the service and her attitude is like saying oh well I will definitely drive to the dealership I purchased my vehicle from to receive exceptional customer service More

Great service, quick, fast, advisor explained to me all my jeep needs to do for maintenance. my jeep needs to do for maintenance. More

This dealership had my car for 3 weeks just to change the motor mounts, I asked several times to have the service manager call me and never once did I get a call from him, I had to jump up the order and call motor mounts, I asked several times to have the service manager call me and never once did I get a call from him, I had to jump up the order and call the general manager to resolve my situation, they only fixed one of the two issues I had brought my car in for, I didn’t want to get the second issue fixed with concern they would keep my car for another three weeks More

Great customer service over the other dealerships in Rockwell and in Richardson. I would recommend there service over the surrounding dealerships Rockwell and in Richardson. I would recommend there service over the surrounding dealerships More

Terrible experience overall. Brought a company truck in for service due to the check engine light being on. Dealer advised that they would be performing the necessary repairs und Brought a company truck in for service due to the check engine light being on. Dealer advised that they would be performing the necessary repairs under warranty, and recommended a laundry list of maintenance work to be done. We opted to have them perform the necessary repairs for the check engine light issue. We paid $440 total for the repairs. Truck didn’t even make it back to our yard before the check engine light came back on. We decided to turn back around and drop it back off at the dealership. Shortly after dropping the truck off again, we receive a call from the service advisor. He advised us that PER the technician, everything was working as designed. He claimed that we needed to get the additional maintenance work completed to resolve the check engine light issue. This was never stated in the original diagnostic/estimate. They were basically washing their hands with the situation. I attempted to escalate the situation by trying to contact the service manager, but was unsuccessful. We ended up picking the truck back up a few days later, as no attempt was made to resolve the situation. As I was driving back to our yard, the truck ended up cutting out completely in the middle of a busy highway! We ended up getting it towed back to our yard. Due to this bad experience, we will be taking our fleet business elsewhere. More

Really good customer service on my visit today, thank you for send me a coupon for the oil change for send me a coupon for the oil change More