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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

3.9
611 Reviews

11550 LBJ Freeway

Dallas, TX

75238

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Showing 612 reviews

May 31, 2025

I had a great experience at Dallas Dodge. The staff was friendly and helpful, and the sales process was smooth and transparent. I felt like they were genuinely trying to help me find the righ More

by Daniel Soto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Chad and Cesar
May 31, 2025

This place is amazing! From Diana, to Cesar, to Vilma!! Totally unmatched and will always be a DDCJR customer! More

by Kase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vilma
May 30, 2025

Fast pleasant service and quick repairs. Quick check out when the work was completed. Shannon was great. More

by ccfarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
May 30, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hello, we're happy you found our staff Shannon to be so supportive during your experience here at Dallas Dodge Chrysler Jeep RAM. We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2025

Great place to buy a new vehicle. Huge inventory to choose from, and heat people to buy from. More

by bragle69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miracle
May 30, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2025

I took my Dakota truck to have wheels alignment and although it wasn't complete I took it back and the main technician aligned at no extra charge. I would definitely take it back for maintenance again. More

by lesliethunderhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
May 30, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 23, 2025

Both the salesman “Q” and Cesar who prepped the truck did an outstanding job. Highly recommend this dealership. More

by DavidCarroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Q and Ceasar
May 25, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

May 22, 2025

On 5/17/2025, I took my brand new 2025 Ram 1500 with 877 miles for an oil change at this location. First, a service advisor named Taylor was very knowledgeable and willing to help and welcome me for the fi More

by michael1234567895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Advisor
May 24, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. JD Kimbrough Service Manager jkimbrough@dallasdodge.net

May 22, 2025

It was easy working with dealership. Nice and knowledgeable folks and Jesus communicated well throughout my visit. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
May 24, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 21, 2025

Service was slow, disorganized and way overpriced. I have visited twice and had same experience. There won’t be a third time. They try to rip your head off in service and the sales guy was clueless wh More

by C4ll1nfoS-T-F-U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis
May 24, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Derek Johnson Service Manager dejohnson@dallasdodge.net

May 20, 2025

Bad service at the cashier counter and I have to vacuum sand out of my truck from the mechanic who service my truck. More

by Michael Florist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
May 23, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Derek Johnson Service Director dejohnson@dallasdodge.net

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