Clay Cooley Chrysler Dodge Jeep Ram Dallas

My service tech-Rich Morris is the best. Always so friendly. Makes it fun to come in. Always so friendly. Makes it fun to come in. More

The service was done relatively quickly and was done well. Ronnie DeLuna was very helpful. well. Ronnie DeLuna was very helpful. More

I have purchased many cars, but this was by far the easiest and quickest. Everyone there was amazing; but especially Alexa! She made this process absolutely amazing! easiest and quickest. Everyone there was amazing; but especially Alexa! She made this process absolutely amazing! More

Ronnie was professional, friendly, and knowledgeable. We enjoyed working with him. He made the experience easy We enjoyed working with him. He made the experience easy More

Robert is awesome he always treat us with respect and he explains services available promotions that can provide a better experience explains services available promotions that can provide a better experience More

waiting area was clean, service was on point and very fast, everyone was friendly and helpful especially Vilma Canales, my only downfall is that they didn't wash my jeep.. fast, everyone was friendly and helpful especially Vilma Canales, my only downfall is that they didn't wash my jeep.. More

Tate Thompson was very helpful and made the whole process quick and easy. Marc got me a great deal on my financing. Great experience. quick and easy. Marc got me a great deal on my financing. Great experience. More

Absolutely the best service of any dealership I've been to. I highly recommend them. to. I highly recommend them. More

My Dodge Charger EV would be a nightmare without Vilma & Rudy. Everytime there is an issue, not only do they get me taken care of fast, but Rudy is an absolute expert on fixing the many glitches this car ha Rudy. Everytime there is an issue, not only do they get me taken care of fast, but Rudy is an absolute expert on fixing the many glitches this car has. Vilma has provided exceptional customer service, even going as far as giving me her number in case I have an emergency with the car (which I have) and has taken my calls and texts at all hours. I only have a few months left in my lease, and probably won’t buy the car, but after looking at the forums for this vehicle and the months people have been without theirs when mine has never been more than a few days, it makes me appreciate Rudy and Vilma even more! I am so grateful I connected with Vilma during the first issue. It’s such a relief to at least know one disaster in my life is always in good hands! More

Took vehicle in for brake pedal going to floor (no warning lights illuminated). My vehicle has the Dodge Lifetime Maxcare extended warranty plan that was purchased when I bought the truck in 2008. The warning lights illuminated). My vehicle has the Dodge Lifetime Maxcare extended warranty plan that was purchased when I bought the truck in 2008. They replaced my master cylinder, brake booster, 4 calipers, 4 brake lines, and installed a used ABS control module. The dealership told me that was the only option since parts are no longer available. Now that they installed the used abs module, the abs light is on for a mismatched vin number, so that means the abs is not working.. So after 12 weeks they finally say the vehicle is ready, I go and pick up my vehicle and on the way home I notice the brake pedal still goes to the floor. When I got the vehicle home I read the receipt that says since abs light is on, the brakes may not work as designed and caution needs to be used when braking in wet or slippery conditions. They also put on the receipt that they were not accepting any liability for this and the only other option is to retire the vehicle. They say “I was notified that all of these conditions would exist because of the used module”. The only condition they notified me was the abs light would be on and it would pass the Texas state inspection. They never mentioned dangerous to drive or not accepting liability. I sent an email to the service writer (Robert Alarcon), service director (Derick Johnson), and the general manager (Apollo Chang) telling them the brake pedal still goes to the floor and disputing that I was notified that the vehicle was going to be unsafe to drive. I asked them how I should proceed, I NEVER RECEIVED A RESPONSE FROM ANYONE! Approximately 2 weeks later I took the vehicle to another local CDJR dealership and they basically refused to work on it because of what Clay Cooley CDJR had done to it. More