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Dallas Dodge Chrysler Jeep RAM
Dallas, TX
621 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 621 reviews
June 18, 2025
I’ve given this dealership’s service dept. several chances because I live so close. Each time I’ve been disappointed. My first experience was a simple oil and filter change. I picked up the tr several chances because I live so close. Each time I’ve been disappointed. My first experience was a simple oil and filter change. I picked up the truck, brought it home and parked it in the driveway. The next day I awoke to a giant oil stain on my concrete. The technician either started to change the oil or didn’t tighten the drain plug afterward. They told me to bring it back and they would change it again. So I purchased 4 quarts at the auto parts store to get it to register on the dipstick and took it back. They were nice enough not to charge me the second time. The other problem I have is their lack of communication. Your service rep sends you a text when you drop it off that says if you have any questions while your vehicle is being repaired to just text them. I’ve had it in on three occasions and texted multiple times each visit and never received a response. You only get a phone call when it’s ready. More
by idrebin
Employees Worked With
Dennis, Sharon
June 14, 2025
Salvador Sosa, is a very professional service advisor. He showed a great deal of concern for my vehicle which is a Dodge Nitro 2008 and the job was completed in a very timely manner. Salvador handled my He showed a great deal of concern for my vehicle which is a Dodge Nitro 2008 and the job was completed in a very timely manner. Salvador handled my situation in a very professionally, and l could tell he has a love for his customers. I brought my vehicle in at 7:00 am on Friday, June 13, 2025 and was before 9:00 am . These are attributes which makes Sosa a cut above the average service advisor, and Dollas Dodge should be grateful to have him as a part of their team. Thanks Salvador for such great service. Stacey Jurhree Ph.D. More
by sxj4474
Employees Worked With
Salvador Sosa
June 12, 2025
All i needed was a regular diagnostic for $200 but was talked into spending $600 for diagnostic bc I paid upfront. Worst experience ever at this dealership. talked into spending $600 for diagnostic bc I paid upfront. Worst experience ever at this dealership. More
by quanicka79
Employees Worked With
Taylor
June 06, 2025
Great service! Helped me out big time with an engine issue. A price on labor and parts that I wouldn’t get anywhere else! Helped me out big time with an engine issue. A price on labor and parts that I wouldn’t get anywhere else! More
by T. Spencer
Employees Worked With
JD Kimbrough and Johnny Chappa
June 03, 2025
I got the truck I wanted and for the price. Harry and Ceasar were great to work with. Will definitely come back when ready for next truck, Harry and Ceasar were great to work with. Will definitely come back when ready for next truck, More
by C Plaxco
Employees Worked With
Harry and Ceasar were great to work with
June 02, 2025
Update to my previous review, five stars for the new service manager. Before I felt like the dealership lacked empathy but JDs customer service made me feel heard! He listened and quickly found a soluti service manager. Before I felt like the dealership lacked empathy but JDs customer service made me feel heard! He listened and quickly found a solution. Thank you so much JD! More
by Leelee.so.blessed
Employees Worked With
JD
May 31, 2025
I had a great experience at Dallas Dodge. The staff was friendly and helpful, and the sales process was smooth and transparent. I felt like they were genuinely trying to help me find the righ The staff was friendly and helpful, and the sales process was smooth and transparent. I felt like they were genuinely trying to help me find the right car. More
by Daniel Soto
Employees Worked With
Kevin, Chad and Cesar
