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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

3.9
645 Reviews

11550 LBJ Freeway

Dallas, TX

75238

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Showing 645 reviews

August 07, 2025

Very easy to work with and very friendly! Found the car I was looking for. No problems with the car. Even put the car on a lift to inspect it. I would recommend Dallas Dodge to family and fri More

by Davidinvictoria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Palomino
Aug 09, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 06, 2025

Friendly service techs. Fast service and not overly charged. Love Dodge and love my Challenger. Thanks More

by michaeladams926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Aug 09, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 05, 2025

I regret buying my 2024 Ram from Dallas Dodge. It’s been a fairly ghetto experience from the purchase, delivery, to the two maintenance services I have gotten there. The last service was 7/26/25. More

by kmsnlawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vilma
Aug 06, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you, Ken, we always appreciate transparent customer experiences to share and improve with our team. Much appreciated. Stuart Sliva General Manager 214-319-1216 ssliva@group1auto.com

August 03, 2025

Very poor communication. Had to call many times to get an update, some times I was put on hold for over 10 mins. They would say we will call you back in an hour but never do! More

by AS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon
Aug 07, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Derek Johnson Service Manager dejohnson@Group1Auto.com

August 02, 2025

I was very pleased with our service guy! He went out of his way to make sure I understood all of my options. More

by Shay Bird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 03, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hello Shay, we're happy you found our staff to be so supportive during your experience here at Dallas Dodge Chrysler Jeep RAM. Feel free to reach out to us if you need anything. Have a wonderful day.

July 30, 2025

There was an issue with the complimentary oil change. , The service advisor didn’t read the history notes to see what transpired. I was a little perturbed and inconvenienced with the situation. We had to More

by redrubynels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vilma Canales & Service Manager
Aug 01, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you, Cynthia. We appreciate your feedback and apologize for the miscommunication. Glad we were able to take care of your complimentary oil change from your recent Pre-Own purchase from Dallas Dodge. We look forward to exceeding your service needs for many years to come.     Regards,   JD Kimbrough Service Manager

July 28, 2025

Muy mal llevé mi troca para un servicio que me marcó y me Isidro otro servicio de cambio de aceite y filtros y no tenía ni un mes que lo avían hecho y me cobraron los dos cervicios tuve que pagar 1600 por al More

by Julio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No recuerdo su nombre
Jul 29, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

I’m sorry to hear about the trouble you've experienced. After checking our records, I couldn't find any details of your visit, nor do we have an Isidro who works here, and it seems you might be referring to a different store that operates separately from us. Please consider removing this review. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Stuart Sliva General Manager 214-319-1216 ssliva@group1auto.com

July 28, 2025

Great experience would recommend Dallas dodge to all my family and friends look forward to having my service again More

by howardt35
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Can't remember his name but was a great and friendly guy
Jul 30, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hello, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

July 27, 2025

Usually great service but not today. The SA didn't really listen. I told him I had a coupon for the oil change and he didn't note that. Therefore, when my vehicle was done, I had to wait More

by Angie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Jul 30, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Thank Angie, we appreciate your kind words and always want to exceed our guest / customer expectations each visit. We will share with our team and look forward to your next service visit. Team Dallas Dodge Service Stuart Sliva General Manager 214-319-1216 ssliva@group1auto.com

July 25, 2025

Great service and was done in a timely manner. Will be back again for future services. More

by Kimbrough33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jd
Jul 29, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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