Dallas Dodge Chrysler Jeep RAM

Nice and easy process. They went above and beyond to make sure everything was right and up to our standard. They went above and beyond to make sure everything was right and up to our standard. More

In and out with no problems. Richard was great on keeping me updated with any issues. Richard was great on keeping me updated with any issues. More

Help me with the option that I have for my truck , help me with some recommendations as well great customer service me with some recommendations as well great customer service More

Enrique was great at finding what I needed, made everything run smooth and easy. Got me a great deal for a first time buyer! everything run smooth and easy. Got me a great deal for a first time buyer! More

Wonderful service welcoming atmosphere Vilma was such a great help with getting my car serviced and explaining everything that was covered constantly made sure I was comfortable while I waited . Truly rec great help with getting my car serviced and explaining everything that was covered constantly made sure I was comfortable while I waited . Truly recommend 👌 More

Great service. Worked with warranties to minimize my costs. Good communication to let me know when things were ready Worked with warranties to minimize my costs. Good communication to let me know when things were ready More

Quick and easy. No pressure. Customer service at is finest. Salesman went to another dealer to get me just the jeep I wanted. My 2nd car from these guys. Highly re No pressure. Customer service at is finest. Salesman went to another dealer to get me just the jeep I wanted. My 2nd car from these guys. Highly recommend. More

Great service and price, oil changes are the same or less than most shops like take 5 where you have to sit in your vehicle in the heat and get less service. Great job at Dallas Dodge service. Great clean wa than most shops like take 5 where you have to sit in your vehicle in the heat and get less service. Great job at Dallas Dodge service. Great clean waiting area with the best coffee. More

Worst service department, I have bought 3 brand new trucks from Dallas Dodge and the service advisors and manager at this location won't give you updates or call back. I had to show up in person just t trucks from Dallas Dodge and the service advisors and manager at this location won't give you updates or call back. I had to show up in person just to have the manager listen to me at the end he was of no help. I explained to Mr.Kimbroug that my 2022 Wagoner turns off completely and going into lock mode since I purchased it in 2022, and that per Google these trucks had a recall for this same problem. I also explained I was very concerned about it shutting off on me because I was involved in a car accident in 2023, I was hit in the rear at a red stop light due to the truck shutting off on me. He stated that the recall was fixed back in 2022 and he could do nothing about it since it didn't shut down on them when they test drove it. We showed him videos of the truck still acting out and a emailed him my accident report as well, still he was of no help. Not only does he not call customers back you have to come into the store for him to come out to see you 20 minutes later, he also ignores emails. I do hope to get a call back from corporate, and see that someone with Dodge cares about their customers, like I said my family loved Dodge we've bought 3 new cars from them and wish to continue doing business with them in the future but for sure they need to pick their employees/ managers better. I have also reported my issue to the NHTSA and have called an attorney to assist me with my cars major issue as I hope not to ever be involved in another car accident due to my car turning off completely and going into lock mode at red lights and stop signs. More

They did what service was scheduled and because I was waiting there, the service tech came and talked with me and they provided me a complimentary Lyft home and a return, as I lived within 15 miles of th waiting there, the service tech came and talked with me and they provided me a complimentary Lyft home and a return, as I lived within 15 miles of the dealership. More