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Dallas Dodge Chrysler Jeep RAM
Dallas, TX
595 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 595 reviews
May 11, 2025
The people who deal with customers are awesome. The inventory sucks but the customer service makes it well. You can’t blame who does almost anything to help you even when you buy a new vehicle that The inventory sucks but the customer service makes it well. You can’t blame who does almost anything to help you even when you buy a new vehicle that has to go to the shop 3 times within the first month due to sensors failure and luck of inventory to fix it. But then you have Shannon and Cesar that make you feel good about having to be there at the shop fixing a Brad new car. They were awesome not the 3500 truck, not my first weeks impression with it. Even Steve the mechanic was diligent and helped, More
by Paca60
Employees Worked With
A Shannon shop service, Cesar customer service, Steve mechanic
May 07, 2025
It took longer than I anticipated however the repairs were more extensive than originally anticipated. With that in mind , I am satisfied with the overall service. were more extensive than originally anticipated. With that in mind , I am satisfied with the overall service. More
by kimwestrc
Employees Worked With
Richard Service Adviser
May 06, 2025
I have found Dallas Dodge Jeep Ram to be the best Jeep dealership for both technical and customer service. I loved to the Dallas metro 1.) yrs ago and tried two other dealerships. While this location is n dealership for both technical and customer service. I loved to the Dallas metro 1.) yrs ago and tried two other dealerships. While this location is not the closest to me, it’s worth the drive. They are courteous, efficient and knowledgable. If you have to wait, there is a clean and spacious waiting area. I especially appreciate the coupons offered on their website that they always honor. More
by Desidearee
Employees Worked With
Craig
May 06, 2025
I took in my 2018 Wrangler that is having intermittent power steering failure. The dealership kept it for four days and then gave it back to me with no work done on it and said they couldn’t replicate the power steering failure. The dealership kept it for four days and then gave it back to me with no work done on it and said they couldn’t replicate the problem. I asked what I should do I both my local mechanic and the dealership has no idea what to do about it and the dealership provided no help or suggestions. They were completely clueless about this very serious problem. More
by Madisonawash
Employees Worked With
Richard
May 03, 2025
Quick and to the point. They recommwnd services needes, but never pushy to upsell all the additional services (especially at 8am when no one wants to hear abd tbings about t They recommwnd services needes, but never pushy to upsell all the additional services (especially at 8am when no one wants to hear abd tbings about their car so early). More
by vlopez_19
Employees Worked With
Jesus angue
