Damerow Ford

Worst service department!!! They're scammers!!! The service department is THE WORST. I bought a 2 year repair guarantee with the purchase of a trade in 2008 Dodge Nitro and the sales person did an e The service department is THE WORST. I bought a 2 year repair guarantee with the purchase of a trade in 2008 Dodge Nitro and the sales person did an excellent job but the service department is just abput the worst I ever have had to deal with. My car's heating system wasn't working so I called them to make an appointment but no one answered. For about a week kept calling with no luck, so I left at least a dozen voicemails until someone called me back and I made an appt. The car stayed at the dealership's shop for about 4 days and they charged me $100 on top of guarantee but the heater didn't get fixed!!! I didn't use the car for about 2 weeks so I didn't know it wasn't fix but as soon as I found out I called again (headache) I brought the car back for another session of paying another $100 for them to host my car into their garage and fix NOTHING!!! I'm so upset with this cheaters that I didn't want to take my car back for a third time just to be asked for more money and get no solution to my problem. It's cold now and I'm driving over an hour to work everyday in a fridge like automobile. I would not EVER recommend Damerow Ford dealership to anyone just because of their horrible and unprofessional people at service department. You guys deserve a 0 star rating!!!!! More

The right car at the right price I had been looking to upgrade my Ford Escape for about a month. I've purchased a few cars before but as a (now) single mom, this is the first time I I had been looking to upgrade my Ford Escape for about a month. I've purchased a few cars before but as a (now) single mom, this is the first time I have made a car purchase on my own. After trying and leaving a couple of car lots whose tactics I wasn't very fond of, I found a car at Damerow online. I worked with Larry The Ford Guy and had a great experience. He got back to me right away, was knowledgeable, and honest. The best thing about working with Larry was that he asked me what I wanted and then worked to get me just that. It was not a high pressure experience which is exactly why I purchased my car from him...and why I'll purchase my next one from him. He even took the time after the deal was sealed to make sure I knew how to use all my new gadgets. He got me a great deal and I LOVE my new car! Thanks LarryTheFordGuy! More

The right F150 at the right price Chris Moore was prompt, courteous and knowledgeable. Got the right truck at the right price. This is my 4th from Damerow—from cars to trucks. Keep goi Chris Moore was prompt, courteous and knowledgeable. Got the right truck at the right price. This is my 4th from Damerow—from cars to trucks. Keep going back because we have the right relationship and they do right by me from sales to service. More

Amazing Emily My husband and I were looking for a Ford and met Emily (internet sales) through Costco's membership car club. Being Honda & Toyota owners, a Ford was My husband and I were looking for a Ford and met Emily (internet sales) through Costco's membership car club. Being Honda & Toyota owners, a Ford was a new concept. Emily was amazing in going above and beyond in every possible way to secure what we asked her for. We ended up Purchasing a used car from another party but had we not found it, we would purchase from Damerov Ford and specifically Emily Lai. She is an inspiration and example of what quality customer service looks like. More

New car I just bought my 5th new car from Damerow Ford!! Thanks again. There was no pressure and Chase did a great job. I love my new car I just bought my 5th new car from Damerow Ford!! Thanks again. There was no pressure and Chase did a great job. I love my new car More

Great experince We purchased a 2013 Ford Egde through their CPO program. Couldn't have asked for better service. I would definitely use this establishment to sell-buy We purchased a 2013 Ford Egde through their CPO program. Couldn't have asked for better service. I would definitely use this establishment to sell-buy a car in the future. Special shoutout to Emily who was our sales rep. She was great and attentive. A++ More

OMG Ring…Ring…Ring 1970 called and tried to sale me a car. We went to 6 dealerships looking for our new car or Truck, this dealership internet person was very rude and unhelpful but we wanted to drive and see We went to 6 dealerships looking for our new car or Truck, this dealership internet person was very rude and unhelpful but we wanted to drive and see the Trucks, we walk around for 30 min before a salesperson come out. He was not helpful at all, he didn't know where any of his cars or trucks where on the lot, didn't really know any THINK ABOUT F250 TRUCKS..JuST keep saying we are the No 1 Ford dealership and we are the best so if you buy from any one but us you will get ripped off and taken for a ride. It really was like buying a car back in 1970, some of you old guys can remember that…lol…This is just no the way to try and sale cars any more, no other dealer ship treated us this way. The lady on the internet even told me Yelp reviews are fake and people pay yelp to put up good reviews and take off bad ones, then she tried to post good reviews on yelp. More

Terrible service. Dealership killed my car. Had an '02 Escape. Ignition coil blew (again) due to water intrusion. Dropped SUV off. Was quoted $450 to fix, which was on par with what it cost to f Had an '02 Escape. Ignition coil blew (again) due to water intrusion. Dropped SUV off. Was quoted $450 to fix, which was on par with what it cost to fix the first time it happened. Service guy called back, gave a "revised estimate" of around $1000 to replace the coil. Told guy I'd take it somewhere else. He asked how much I was willing to pay to have them do the work. He "checked with the service manager", and revised the quote to $860. I passed. He called back again and offered $650. I accepted. When I picked the car up, was charged $680.40 Three days later, car stars making rattling, squealing noises. Take it back, dealership wants to charge $7200 for new engine. They claim that, even though they had to disassemble the engine and intake, the engine failure was unrelated to their work. Never ever ever use this dealership. More

Licensing mess! Don't buy a vehicle from this place, you'll never be able to talk to anyone after you do. I've called 8 times and just keep getting transferred to voi Don't buy a vehicle from this place, you'll never be able to talk to anyone after you do. I've called 8 times and just keep getting transferred to voice mails of people that don't respond! More

Damerow goes to bat for its customers In Brief: The dealership sold me a used truck, as well as a warranty from National Warranty Corp of Oregon, which was essentially void before the truc In Brief: The dealership sold me a used truck, as well as a warranty from National Warranty Corp of Oregon, which was essentially void before the truck left the lot due to a wheel size deviation from Factory 17" wheels to the AS SOLD, 18" wheels. Fast forward 2 years, and the automatic transmission dies. NWC denies the claim, but Damerow Ford goes to bat for me, and gets NWC to pay up. Thanks Damerow Ford, esp. Ali and Bryce. More