Dan Deery

Part replaced Got the piece quickly and fixed it. Glad to have things back to normal. Thanks to all at the dealership. We always feel welcome and service is good Got the piece quickly and fixed it. Glad to have things back to normal. Thanks to all at the dealership. We always feel welcome and service is good. More

I just purchased a car from Dan Deery in Waterloo yesterday. Great service & wonderful people to work with. A special thanks to James Bratcher for making it possible. I was running into problems wi yesterday. Great service & wonderful people to work with. A special thanks to James Bratcher for making it possible. I was running into problems with my co-signer having to be on the title which created a whole other set of issure for us and he worked hard with the bank to make it possible for my name to only be on the title. I will definitely by a car from Dan Deery again. Thanks for giving people who are down on their luck a chance Theresa More

Purchased used vehicle We purchased a used vehicle from this dealership on October 30th and could not have been more pleased with the professional way in which everything wa We purchased a used vehicle from this dealership on October 30th and could not have been more pleased with the professional way in which everything was handled. We felt no pressure and all of our questions were answered. The dealership also responded in a timely manner to address a few concerns we had with the vehicle. We are very happy with our purchase and experience with Dan Deery Motor Co. More

Very disappointed I purchased my vehicle on a Monday. After purchase, it was my own fault, I noticed several marks on the vehicle. Then one week later, the air bag li I purchased my vehicle on a Monday. After purchase, it was my own fault, I noticed several marks on the vehicle. Then one week later, the air bag light came on They did get the van in to check what was going on right away. This is a 2019 and less than 50,000 miles on it. You would not expect a major issue with the van. They found the problem. Unfortunately it will cost $300 to fix. What? I just spent over $18,000 on a vehicle and after less than a week of ownership, I have an issue with it!! They did offer to split the cost with me. Still unacceptable. Now I don't know what to do. I'm stuck with a vehicle with mechanical issues and I have a huge loan to pay off. Very disappointed that after a week, there are issues. Why no guarantee left? Also all manuals including California emissions certificate were moldy. Who looks at the manuals prior to buying a vehicle? After, yes, to learn about all of the bells and whistles, but not prior. Sales rep. has ordered a new manual as I am highly allergic to mold, but not a new California emissions certificate and other certificates. Just a very disappointing experience for an almost brand new vehicle. I had expected more from this dealership More

No pressure, super flexible and excellent service I worked with Andy Page to purchase a car for my daughter. We completed the entire transaction by phone, email and mail. They even delivered the car I worked with Andy Page to purchase a car for my daughter. We completed the entire transaction by phone, email and mail. They even delivered the car to my front door. The car was priced fairly, Andy was very accommodating and helpful and I would buy another car from him any day! I have sent a few follow up questions and he responds to me very quickly. I highly recommend Andy Page with Dan Deery in Cedar Falls, IA. More

Questionable Standards We had a disappointing visit with this dealership. We reached out inquiring about a specific vehicle asking several questions and was told it was in g We had a disappointing visit with this dealership. We reached out inquiring about a specific vehicle asking several questions and was told it was in great shape and ready to be seen. A couple days later my husband and I make the 100 mile trip to visit the dealership. A sales lady was very quick to engage us and provide assistance as soon as we stepped out of our car. She found the vehicle that we were considering and I excitedly opened the doors. I was surprised when it turned out there were magazines, coins, straw wrappers, etc. throughout, as well as other personal products in the cup holders and console. The interior was a light color and there were dark scuffs and smudges. I could feel crumbs beneath my legs and an empty water bottle rolled off the console during the test drive. My initial impression was of disgust and sheer disappointment as the vehicle wasn't prepared for sale. We looked briefly at a second model which didn't have trash in it, but did have quite a bit of dog hair in the back and should have been vacuumed. We have been to many dealerships over the last month and I have never seen cars shown in worse condition. We were told that the vehicle was being used by one of the employees as a demo which was supposed to excuse the condition it was being shown in. The vehicle had 2500 more miles than listed online and no adjustment were made to the price. We were told the "computers glitched" and already marked the price down below where the dealership was making money. Bottom line is that we walked in ready to buy this vehicle. We understand it would get cleaned prior to obtaining the keys. However, this was the first impression we had with this dealerships professionalism and commitment to the customer experience. We ended up leaving the dealership questioning their standards, it wasn't worth the drive out for us. More

Great sales rep Vickie Butler was very professional. She took time, answered our questions, and was very accommodating. We made the decision to purchase over severa Vickie Butler was very professional. She took time, answered our questions, and was very accommodating. We made the decision to purchase over several weeks, and she stayed with us through the process. Thanks, Vickie! More

Oil Change/ switch services from Alaska to Iowa long story short we moved from Alaska to Iowa recently and knew the “stigma” behind Dan Deery’s to be “overpriced” and “cons” but when I brought my br long story short we moved from Alaska to Iowa recently and knew the “stigma” behind Dan Deery’s to be “overpriced” and “cons” but when I brought my brand new Jeep in to be serviced I was greeted with nothing but professinalism and genuinely great service. Although they would not uphold a oil plan from another dealer (which wasn’t expected but it’s a brand new Jeep and we were told we would be able to switch dealers for services) I upgraded to synthetic oil at a somewhat reasonable price, and in and out in almost 15 minutes start to finish flat. Very pleased and will be returning for services and etc in the future. More

Fair and friendly Have always been treated fair at this dealer. Great deals when buying and great service. went in for oil change and asked for a quote on tires. Was to Have always been treated fair at this dealer. Great deals when buying and great service. went in for oil change and asked for a quote on tires. Was told a fair price and ask when they could do it. Then said now if I wanted in and out in 1 hour. Always friendly and courteous. More

Bait and switch and increased interest rate from bank quote I needed a vehicle as my wife is physically challenged, So I picked out a van. The wife uses a wheelchair and the van had no trailer hitch package so I needed a vehicle as my wife is physically challenged, So I picked out a van. The wife uses a wheelchair and the van had no trailer hitch package so the dealer said he would add the trailer hitch and geve me a check to have one installed. Toyota does not install them anymore .So we settle on the van and was told the bank quoted a certain rate but when we went to sign papers they increased the rate by 1.5%. They told me th bank changed there mind and set it higher. after we hassled over that I got hoime and found out the cost for the hirtch was financed in my total to finance. Right? Are you kidding me that we have the scams going on at our local car dealerships. It should be against the law foer them to step on my interest rate from bank ans the hidding of expenses they said they would pay. More