Dan Hecht Chevrolet-Toyota

Great experience! Came down from central IL and was worth the drive! Great people! Small town business instead of big, uptight dealership. Love my new Tacoma! Came down from central IL and was worth the drive! Great people! Small town business instead of big, uptight dealership. Love my new Tacoma! More

Called about a vehicle that was in stock and was told they won't sell outside a 25 mile radius of the dealership. Harley-davidson dealers tried that in the late 90s. That didn't work. After the sales rep they won't sell outside a 25 mile radius of the dealership. Harley-davidson dealers tried that in the late 90s. That didn't work. After the sales rep hung up on me, I have since then been warning friends and family to stay away from this dealership. More

After saving and searching for my dream car after getting out of the U.S. Army, I finally found it at Dan Hecht Chevrolet in Effingham, Illinois. A Chevy Camaro ZL1 1LE. The sales process went OK, a few bu out of the U.S. Army, I finally found it at Dan Hecht Chevrolet in Effingham, Illinois. A Chevy Camaro ZL1 1LE. The sales process went OK, a few bumps along the way because I was buying from a state away, but we got through it all and I thought I was in good shape when I took delivery of my Camaro. The car came with a certified pre-owned warranty, and I felt secure that I would be covered in the future should I have any issues. Not long after owning the car, the car started throwing codes for misfire and deterioration of the catalytic converters. No worries, I’ll just bring it in and the warranty will cover it. I brought the car in for repairs and it was discovered that there were aftermarket parts installed on the car that were causing the issue. Aftermarket parts that were installed on the car prior to me purchasing it, and not disclosed to GM by Dan Hecht Chevrolet on the certified pre-owned inspection. Because of this, GM has blocked my factory warranty and canceled the CPO warranty. GM’s response was to go back to Dan Hecht for any and all repairs or compensation as they misrepresented the vehicle when they sold it to me. Bob Hecht, one of the owners at the dealership, was initially OK to work with on the issue when he thought they were going to get GM to cover it. Once GM pulled back, Bob sent me the following message: “Based on the information that we have received and conversations from other professionals in this industry. We have came to a conclusion that we will not be offering any assistance in this current matter. Unfortunately this is a very bad situation for your vehicle to be broken down and we understand.” I am now stuck with a massive bill for diagnostics and repairs that neither GM nor Dan Hecht will cover, and a car that doesn’t run. I would caution anyone from doing business with this dealership. If you’ve experienced something similar with them, have any advice, or would simply like to know more about my experience with them, please feel free to reach out to me. More

Good buying experience but if, you purchase a used vehicle. Take your time and do a complete inspection. They did not advise me of any issues with the vehicle other than an error with the GPS. None of vehicle. Take your time and do a complete inspection. They did not advise me of any issues with the vehicle other than an error with the GPS. None of the issues were mechanical or affected the safety or operation of the vehicle. Dash vents inoperable, crack in windshield, just do a full inspection. They are charging too dollar, make them fix it. More

Thanks to Jarod and the team at Dan Hecht . We had a great buying experience! We had a great buying experience! More

Jason Webb was very helpful and professional as I purchased my 2021 RAV 4. He answered all of my (many) questions even when that meant that he had to consult with other departments. He was thorough purchased my 2021 RAV 4. He answered all of my (many) questions even when that meant that he had to consult with other departments. He was thorough and easy to understand in teaching me to use the infotainment system on my new vehicle. He was direct and fair in discussing price and financing and did not leave me feeling pressured or manipulated (as some sales people do). Jason communicated effectively via phone, email, text and in person which simplified the process for me , saved me time and allowed me to feel safer in the environment of the pandemic. I researched the dealership prior to my purchase and was happy with reviews including those on BBB. This was the smoothest experience that I have had in purchasing a vehicle. More

purchase of new car and later repair of deer hit damage We have purchased two cars from Dan Hecht Toyota. We are in our 60's and have had considerable experience with car shopping over the years. But once w We have purchased two cars from Dan Hecht Toyota. We are in our 60's and have had considerable experience with car shopping over the years. But once we tried Dan Hecht we were in awe at how well we were treated! The salesman we worked with, Jeff Mitchell, was excellent from start to finish! He went above and way beyond to answer our many questions and to help us learn about the new car features. He also worked very well with us to get a deal we could afford. So about 3 years later we decided to trade again, our car was the best we have ever had and was still in great condition, but the dealership offered us a deal we couldn't refuse. Again, we chose Jeff Mitchell and he was awesome across the board! BUT, as great as Jeff and the rest of the folks we encountered at the dealership were, we met more that were amazing. In May 2019 my wife hit a deer with our new 2018 car and we chose to take the car to the Body Shop at Dan Hecht. You could not ask for anyone to be nicer or more accommodating than Nathan and Donna. I have waited nearly 5 months to make this review because I wanted to ensure that all the repairs were as good as they appeared to be over time. Let me tell you, the technicians (sorry, I don't know the name (s) that repaired our car are absolutely the best!! The car is PERFECT, looks and drives exactly like it did brand new! I hope Dan Hecht appreciates these employees as much as my wife and I do and I hope they show there appreciation in a very good way! We have told so many people about all of this and we encourage everyone to go to Dan Hecht to experience what we have ( well, maybe not hitting a deer). Also, I could not believe how fast they repaired our vehical! If you are ever in the need of true professionalism, kindness and down to earth people to help you with your body shop repairs or car sales give these folks the opportunity and I rest assured you will be Impressed more than ever before!!! Thank you so much to Jeff, Nathan, Donna and all the rest for who you are and what you do!!! Jim & Pam Note: The two cars were Toyota Camry's. The best vehicals we have ever owned. More

purchase of a new car The salesman who sold me my car went above and beyond getting me the best deal possible. I would highly recommend buying a car from them. The salesman who sold me my car went above and beyond getting me the best deal possible. I would highly recommend buying a car from them. More