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Pilson Auto Center

Mattoon, IL

4.7
309 Reviews

2212 Lake Land Blvd

Mattoon, IL

61938

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309 Reviews of Pilson Auto Center

April 24, 2024

Great service department. Buying our new Ranger from Tracey Hardesty was a great experience, very knowledgeable and helpful. The expertise of Jason on taking care of the pape More

by Thunder194649
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracey Hardesty, Jason in finance.
April 24, 2024

Friendly, fast and reliable. They always go above and beyond my expectations, will continue to take my vehicle there for service! More

by Smitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lila and JR
April 20, 2024

Service center was outstanding! Thanks again guys you are the best! We highly recommend Pilson service and their crew! More

by Sofball15_04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lila Jeremy
Apr 23, 2024 -

Pilson Auto Center responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dan Pilson Auto Center Inc!

April 17, 2024

Kristy; Was very helpful and easy to work with. I like we didn't get into playing price games. I knew with my truck was worth and you were fair with your truck price. More

by CCJJ2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kristy G
Apr 23, 2024 -

Pilson Auto Center responded

Ccjj2, reviews like this give us motivation and help us ensure we provide high-quality care.

April 17, 2024

Pilson is the best! Purchased our 4th vehicle from them. Always use the same sales person. Everyone is extremely courteous, and very knowledgeable. More

by cazee68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Apr 23, 2024 -

Pilson Auto Center responded

Cazee68, thank you for your kind review; we are happy to pass along your comments to Chris Miller and the team here at Dan Pilson Auto Center Inc!

April 16, 2024

Went in looking for a 3rd row vehicle and my salesman did just that. I found the perfect SUV for my children and I. More

by Brittanyann0485
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry McFarland Jr
Apr 23, 2024 -

Pilson Auto Center responded

Hello Brittanyann0485, thank you; we appreciate your feedback! Save travels with the family in your new SUV!

April 13, 2024

Tyler did everything in his power to insure I was happy with my new-to-me RAM truck. Would definitely purchase from him and Pilson's again. More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Rowand
Apr 23, 2024 -

Pilson Auto Center responded

Hi Roy, thank you for taking the time to leave a review for us at Dan Pilson Auto Center Inc. We're happy we could meet your expectations!

April 06, 2024

I have never been to yor dealership! ! Please STOP emailing me!! Take me off your list!! More

by Me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None
Apr 23, 2024 -

Pilson Auto Center responded

We would be happy to look into this, however you didn't provide your name. If you prefer, please contact us at (217) 234-6461 so we may assist you in moving forward towards a resolution.

April 04, 2024

Pilson is a great dealership and Cory is a knowledgeable salesman and will recommend you to anyone who is looking for a new vehicle. More

by Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory
Apr 23, 2024 -

Pilson Auto Center responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dan Pilson Auto Center Inc!

March 22, 2024

Our car buying process at Pilson was as seamless as possible. We drove four hours and would do it again. Our sales representative, Jason, was helpful every step of the way and extremely responsive. Bra More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, Brandon, Tyler, Mike
Mar 30, 2024 -

Pilson Auto Center responded

Matt, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dan Pilson Auto Center Inc!

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